RESOLVED: Casinoval is becoming LOUSY !

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Last post made 9 years ago by anfransen
anfransen
  • Started by
  • anfransen
  • Indonesia Hero Member 771
  • last active 11 months ago

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  • anfransen
    • Started by
    • anfransen
    • at Apr 19, 15, 03:58:38 AM
    • Indonesia Hero Member 771
    • last active 11 months ago

    Hi guys,

    Anyone out there is having withdrawal problem from Casinoval?
    The problem is that I cant even make  a withdrawal from the cashier.
    After I choose the amount to withdraw, then i clicked SKRILL button,
    there is a loading image going around and around for hours and the withdrawal never went through.

    I have reported this problem to the live chat and sent them an email too since before Easter.
    They did acknowledge my problem but they have not yet solve it till this very day.

    Well maybe this casino is becoming a ROUGE casino by delaying withdrawal?

    Rated:
    Casinoval

    3.5/ 5

  • Melcb
    • Replied by
    • Melcb
    • at Apr 19, 15, 09:24:37 PM
    • Admin 6308
    • last active 12 days ago

    Thanks for this post from:

    I have forwarded this complaint to one of our contacts at the casino. Hopefully this can be resolved soon.

  • anfransen
    • Replied by
    • anfransen
    • at Apr 23, 15, 10:08:34 AM
    • Indonesia Hero Member 771
    • last active 11 months ago

    Thanks for this post from:

    Money Received, Problem Solved,
    Thanks to Melcb and LCB forum smiley

  • Melcb
    • Replied by
    • Melcb
    • at Apr 23, 15, 05:00:14 PM
    • Admin 6308
    • last active 12 days ago

    Money Received, Problem Solved,
    Thanks to Melcb and LCB forum smiley



    Great stuff. Glad to be of help. The reps were very quick to get back to me and were determined to look into your problem and resolve it.
  • anfransen
    • Replied by
    • anfransen
    • at Apr 24, 15, 02:32:52 PM
    • Indonesia Hero Member 771
    • last active 11 months ago

    LOL Another update:
    I think my account is deleted at CASINOVAL.
    I think they dont like me or they are having problems with the software.
    cos when i tried to login with my user n password, it says:

    check your username / password ...

    Rated:
    Casinoval

    3.5/ 5

  • Melcb
    • Replied by
    • Melcb
    • at Apr 24, 15, 04:40:51 PM
    • Admin 6308
    • last active 12 days ago

    Thanks for this post from:


    LOL Another update:
    I think my account is deleted at CASINOVAL.
    I think they dont like me or they are having problems with the software.
    cos when i tried to login with my user n password, it says:

    check your username / password ...



    Hmmm please do 'recover/rest password' function and let us know if you still cant get in.
    Rated:
    Casinoval

    1.5/ 5

  • anfransen
    • Replied by
    • anfransen
    • at Apr 25, 15, 09:19:15 AM
    • Indonesia Hero Member 771
    • last active 11 months ago

    the FORGOT PASSWORD feature didnt even work..
    well i think they are having problem with the software or my account just got deleted.

  • Melcb
    • Replied by
    • Melcb
    • at Apr 26, 15, 05:26:39 PM
    • Admin 6308
    • last active 12 days ago

    I have notified the rep and they will look into it.

  • anfransen
    • Replied by
    • anfransen
    • at Apr 27, 15, 12:37:27 AM
    • Indonesia Hero Member 771
    • last active 11 months ago

    Thanks for this post from:

    yeah just now i talked to the live chat.
    my account is BANNED due to a reason that I obviously did not do, which is another account has the same info with my account and also bonus abuse..
    well...
    they asked me to send some docs so i sent the docs to them and now i am waiting for a reply whether my account can be opened again or not.

    thanks Melcb for your help smiley

  • anfransen
    • Replied by
    • anfransen
    • at Apr 29, 15, 09:44:26 AM
    • Indonesia Hero Member 771
    • last active 11 months ago

    still no news from CASINOVAL help..
    geez...their service is not really good..

    Rated:
    Casinoval

    3.5/ 5

  • anfransen
    • Replied by
    • anfransen
    • at Apr 29, 15, 02:14:41 PM
    • Indonesia Hero Member 771
    • last active 11 months ago

    Thanks for this post from:

    can login now, problem solved smiley

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