Casinostugan !!

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Last post made 9 years ago by Melcb
Lowryda23
  • Started by
  • Lowryda23
  • Austria Newbie 11
  • last active 1 year ago

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  • Lowryda23
    • Started by
    • Lowryda23
    • at Mar 13, 15, 08:08:26 AM
    • Austria Newbie 11
    • last active 1 year ago

    I deposit 25€ in Casinostugan , the money was never credited to my players account. After some hours waiting and refreshing my account i cancel the deposit from the button in the casino.
    The money was debited from my skrill account. I contact the customer support already 4 times, everytime they told my i should send them my skrill history with the payment and i do that already 3 times but nothing happens. Im waiting already 2 weeks just to get my deposit back. I 'm just mad about the thought that because of a technical error of a casino a customer may not get back his money

    Casinostugan

    3.1/ 5

  • Melcb
    • Replied by
    • Melcb
    • at Mar 16, 15, 07:00:38 PM
    • Admin 6308
    • last active 8 days ago

    Hi Lowryda23,

    Firstly apologies for not getting to your complaint sooner. I must have missed this in my email notifications.

    I have contacted the rep (Casinostugan is a sister brand to Comeon). I will make sure he treats your complaint as priority and we sort this out asap.

    Thanks for your patience.

    Casinostugan

    3.1/ 5

  • Melcb
    • Replied by
    • Melcb
    • at Mar 17, 15, 05:27:26 PM
    • Admin 6308
    • last active 8 days ago

    Please send me you casino username via Private message HERE.

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