CLOSED [ bogus complaint ]: Casino Token Complaint

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Last post made 6 years ago by MelissaN
Lamber1
  • Started by
  • Lamber1
  • Finland Newbie 1
  • last active 6 years ago

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  • Lamber1
    • Started by
    • Lamber1
    • at May 21, 18, 09:42:30 AM
    • Finland Newbie 1
    • last active 6 years ago

    Thanks for this post from:

    Dont play in this casino - I made a deposit of €100 and won €900 (I did not use any bonus). Then I received message - After reviewing your account and speaking to the player security department we can confirm that the withdrawal on your account will not be processed due to irregular betting activities on your account. My account was closed and my funds was confiscated with any reason. CasinoToken is big F**** and S***!

    Disclaimer:

    Certain words from the post above have been censored since they were ungrounded but still damaging comments.

  • MelissaN
    • Replied by
    • MelissaN
    • at May 21, 18, 10:52:53 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Hi Lamber1,

    Could you please provide us with your casino username? The casino rep has already been notified. 

  • John Jolo
    • Replied by
    • John Jolo
    • at May 21, 18, 11:08:19 AM
    • Malta Casino Rep 23
    • last active 4 years ago

    Thanks for this post from:

    Good Day Lamber1,

    As I replied already in the review page:

    We have never in our casino history done such a thing, we haven't closed a single account based on our suspicions, we do not have so called ''player security department'' at all, we haven't got a single case where we spot ''irregular betting activities'' and suspended the account, and we haven't got a case where user deposited Euro 100 and then won Euro 900. Such exact sums are non existent in Casino Token history and I can show that to LCB administration.

    Based on all this - please, consider the complain below as pure spam with a intention to harm Casino Token reputation and please, take the complain down.

    Kind regards,

    -John

    Rated:
    Casino Token

    5/ 5

  • MelissaN
    • Replied by
    • MelissaN
    • at May 26, 18, 07:20:46 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Hi Lamber1,

    We are still waiting for your reply and the account details so the casino rep can look into your account and try to help you. I've sent you several personal messages too. 

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