My account I was created on 29.09.2016 using my mail [email protected] because I heard very positive information from my neighbor who has a huge experience with online gaming. Talk about the fast payouts and credibility of playamo casino.

My account is 100% verified (screen) which allowed me a lot of regular deposits (screen) with the hope that one day I will get lucky and I won. 2 times i did payout money from playamo 03.10.2016 25euro (screen) and 09.11.2016 50euro (screen) on my skrill account without any problems what made me sure that the playamo is honest and I can safely deposit funds hoping I can win.

and so it was ... until the fateful day...

20.05.2017 When after depositing 30 euros (screen) of playing and losing, I decide on the next deposit of 28euro (screen) without any bonuses, promotions, anything from the casino. Only me and my 28euro looking for their happiness ... and after 8h of play
My fate is favored! And in my account I have a nice 15000euro continue playing using single bets like 75euro Because I see the slot has a high percentage of payout.....

And suddenly I was kicked from the game, from my account playamo and i cant login.....a moment of happiness changes in continues to this day a huge drama and my helplessness.
You have no idea how I feel and what I'm going through. How much stress and nervousness it costs me to try to explain all this situation with the playamo.

And the most intriguing is that after the first contact with live chat and every next I see the playamo does not have a definite concrete answer about my account, founds, and why is blocked that would explain all this. But with every conversation, with every passing day I hear rudimentary answers, many things that casino say are simply total nonsense, inventive at the time , without any coverage in reality. ridiculous. Because we are talking about my legally, honestly and demanding many hours playing winning 15000euro

One thing is sure Playamo wants to keep the win without any confirmed proof, still looking for .. only this can be inferred after contacting live chat and what can i prove and i do
They treat me like a little kid who can say everything and must believe in it, like a man who can not logically think, who knows nothing! Without any intention to solve the problem but with the intention of being discouraged, surrendering to seeing no exit. But it's not with me. I have knowledge. I know the rules and know what steps to follow. For a moment I will show you using quotes and of course all chat transcription are add.

21.05.2017 at 8:30 (1h after kicked out of the account) i get the following message from playamo support:

Dear Player,

Unfortunately, you have breached our Terms & Conditions, since you have a duplicate account. It is clearly stated on the page that "Each player can create only one personal user account. Creating multiple user accounts by a player can lead to termination of the accounts and suspending of all payouts. The player shall not provide access to his user account or allow using the website to any third party including but not limited to minors. The website can only be used for personal purposes and shall not be used for any type of commercial profit." Please, find the full instructions here:https://www.playamo.com/terms-and-conditions

For that reason, your winnings are confiscated and account is closed

Thanks for understanding!
Best regards,
Playamo Casino Support Team! 

So: 1- After a few months of using 100% of the playamo account (a lot of deposit and Payout!) The casino closes my account and confiscates all the funds on it! Weird .... do not understand .... why now right now ? Only in May I deposited a few times in total 260euro .... and everything was in order , i dont request any payout.... . and most importantly
---- I never created another account !!!! ------

2- want to explain this to the casino we have to focus on the accusation of the casino.
playamo accountant me for having a duplicate account and I do not follow C & T rules and therefore close my account and confiscate funds on it.
To clarify this we need to clearly state what the duplicate account means: so the most important as they wrote in the message "Each player will only one user account"
checking all C&T Playamo Casino about players account can you find only :

We collect players’ private information when players register within our system, respond to our communication, or contact our support team. The information may include player’s name, date of birth, private address, email address, IP address, credit and debit card details, and some other information personal data.

I know all the rules of the casino where I play and deposit my real money because I do not play from yesterday and I follow rules to know the consequences. I checked the C & T Playamo again.
I declare that I have never opened a second account at playamo.com I have only one fully confirmed account
  [email protected]

That is why I contact the live chat to find out what it means to say that I have a duplicate and ask for clarification, hoping that it came to a mistake and not purposeful casino work

But what I heard was just kick my leg and encourage the next conversation to gather as much nonsense. And make public wherever it will be possible:

"Sorry, but you account is not blocked. You have set the cooling off."

"I told you from the very beginning that someone used the same browser/ID to access our casino
 
Another person, not you"

"Duplicate accounts appear also when a player uses another player's device/IP to access the casino"

"There is a chance to have lots of multiple accounts if a player uses public internet spots"

"2 verified people can be duplicates when one of them used the same browser/IP as the other one "

When i asked about details of Duplicat account :

"Sorry, this info is confidential, as the duplicate belongs to another person "

"This information is confidential"

30.05.2017 I wrote a long letter direct to managamment playamo, who talked about all ambiguities and came to a confusion, I did not get any answer, but 31.05 after logging in I see 536euro on my account, which I can payout ....I checked balance history and see 536euro "gift" from playamo ... unbelievable ..playamo confiscates 15000e and gives 536e gift
So I wrote a second letter to managment but no response.
I do not see the desire to cooperate playamo so I wrote to Antillephone N.V .. Direx N.V. 'is licensed and regulated playamo
05.06 I received

Dear Madam:

We are sorry for the delay in response and follow up of the operator and will contact to see what is holding up further developments I your case.

We have just requested to be updated.

And few min latter i get from playamo

Dear Player!

You have breached our rules, creating second account, thats why your winnings were confiscated.

But our administration checked your issue again and decided to return your funds your balance.

Thanks for your patience
Best regards,
Playamo Casino Support Team! 

I check the playamo account but did not return .... I wrote 3 messages without any response from playamo...
Due to lack of contact with Playamo again, I wrote to Antillephone N.V .. Direx N.V.'s asking for details of duplicate account, which playamo hides and 06.06 got a reply Who assures me that the casino has made a mistake.

Dear Madam:
 
The operator claims that the following users were created, using same physical address:
 
[email protected]  account was created September 28, 2016
 
First deposit of this customer was made at same date. Last deposit to date - May 20, 2017
 
[email protected] account was created at September 27, 2016
 
First deposit of this customer was made at September 27, 2016. Last deposit - September 28, 2016
both customers provided same registration address: City: Zary , address: Okrzeii 52
 
We trust we have informed you accordingly.

After receiving this information, which casino playamo hide in front of me I wrote to playamo With evidence from these accounts are two different really exist, people Who lived in the same housing estate, Knowing in the real world. And [email protected] has recommended me Playamo Like other casinos where i created account using [email protected] and i dont have any problem....

using same physical address- We lived in the same housing estate where we used the housing estate network where the phsical address came from the network card And the whole estate has the same...phsycial address But each user has different IP.
Based on IP, you can find a duplicate

using same registration address: City: Zary 68-200, address: Okrzeii 52
This address is incomplete, namely okrzeii Is the street name and number 52 is the block number .The apartment number is missing.
The documents confirming my address, which have been confirmed by playamo, show my address okrzeii 52/10. 10 is apartment number.

Let's say C & T Playamo casino

Each player can create only one personal user account.

There is no reason to say my account is duplicate

After writing to playamo again I get no reply

Summary:

20.05.2017 during play, playamo blocks my account, For no reason
in moments where the slot has a high percentage of payout Preventing me big winnings.
21.05.2017 When I won 15000euro playamo confiscated the win saying that I broke the rules of the duplicate account Which was created 27 september 2016. In that case why 03.10.2016 and 09.11.2016 i did payout Without any problems and information tath I have a duplicate...
31.05.2017 when i broke rules, why i got 536 euro gift from playamo....

I have 40 other screean but here can i add only 4 :/

I would say ask the guy  who you were living with to send documents to the website so it can save yourself the trouble

He already did ... playamo confirmed the documents ... and later closed his account because of duplicate .... playamo did not want to say to me  anything about the duplicate ...but how take 15000e they knowe when i get this info from  Antillephone N.V and i contact whit live chat  

"We are very sorry, but the decision was already taken by our administration and this is final decision, you was informed about this earlier"..... 

That's why they were hiding info about the duplicate. Because the duplicate does not exist...

We are 2 at home playing casino. Because I have experienced what you are going through (less $$ tho)  I always send documents on both accounts  before depositing. I would advise that in the future. 

Concerning this matter i'm totally irrelevant. Take a good nap and wait until tonight for someone to help you sort it out!

Hi Alina, your complaint will be forwarded to the casino. Keep you posted. 

Hi Alina,

Me have same problem, so i know it all from experience.

Long time ago (2 years), i was playing for the first time online and i won 2k and wanna cash out but they found out that ive shared ip adress with a roommate, he also gambling but ive explain them everything but i didnt won so ive played it all up on the casino and i got my deposit amount back. So yea, ive learned my lesson. With that amount of winnings i would do the same, fight for it.

There are alot of online casino's that doesn't like more people to play on the same internet connection.

Vegetable telling is right, better send documents first for both players before deposit, save some trouble's and my advise is to play on high reputation online casino's helps alot.

I wish u best of luck and win your winnings!

My documents are accepted and i did 2 times payout before 

Is this so difficult?

"Dear ___________,

Congratulations on your recent luck! We apologize for the interruption  in your game play and subsequent lock on your account, but an issue with your IP has come to our attention. For the safety of our players and also the casino, this is a standard measure that must be taken. Your account will remain closed until this is resolved.  Again, we apologize for the inconvenience. You will be receiving a communication from the our verification manager blah blah blah and so on and so forth..."

Playamo could just as easily nailed a neon sign to their brow that flickered and sputtered the word: Rogue.

Pathetic. Transparency did not place the individuals handling this situation at Playamo in charge.  Greed did. Do I think this is a baseless claim by Playamo? I do. Would I have made this judgment if Playamo had acted on this in a more appropriate manner? Maybe not. It doesn't matter at this point. Playamo failed.  Period. 

When I read posts like this, I often wonder--  What is it like to make a living where the most important aspect of your job is the ability to take an aggressive offensive against others using any manner of manipulation and/or deceit ? Does it occur to them that the people they are targeting are affected by more than just the financial aspect of the action taken against them?   It must not be too terribly hard to do, because, let's face it---  the Casino Industry is teaming with folks like this.  

Hi Key11,

I would say your statement in your post, "let's face it--- the Casino Industry is teaming with folks like this.", is applicable to online casinos only!  They are the only ones that pull this crap!  They do not care a tinker's damn about the money they steal from anyone. Its all about money.  These types of scum will use any availble method(s) to get the almighty dollar.  

I have not read about any online casino being penalized-fined or their casino license being suspended or revoked for this type of thievery and that is exactly what they are doing; stealing. The casino's governing gaming overseer (if there is such a thing) or regulation commission must not have any authority to punish the violating casino.  I personally, do not think that such a authoritative body is going to come to fruition.  At least one, that has the regulative and enforceable options of punitive power and casino licensing suspension or revocation in their arsonal.  Enforcement that has the bark and the bite for these types of online casinos. Until then these theives are going to continue to steal. Afterall, who is going to stop them?

But what does this old lady know anyway!  Just my 2-cents worth is all.  

Good Luck and I sincerely hope you get your money!

Pokergranni

Melissan any info?  :(

Hi alina2120,

We're still waiting for Playamo to reply to us. We've sent them reminder email. Keep you posted.

It is already 7 days and at your request any reaction

Incredibly friendly casino....

alina, you are no deposit hunter from poland as i mension ?

I'm sorry, but we still didn't get reply from Playamo. We'll keep trying to get in touch with them.

Playamo has a history of doing this to big winners. They use the same excuse. I believe if you goto AG site you will see cases of them doing it to others as well. 

Direx N.V casinos were great casinos in my opinion but nowadays they are becoming rude and messy. I have spent a lot of money on their casinos and managed to withdraw a nice sum of money too but when you're winning big, they would try to delay.

I think in this case, when you share an IP address with your neighbour who also plays at the same casino, the chance of getting your money is very slim. I do hope you'd get it! Good luck.

I do not understand why players complain , after they broke the rules. everyone who gambles know only 1 account per ip address. My boyfriend likes to gamble also but i won't let him sign up any where until i have made sure i DO NOT have a account there first...lol .  Casino's don't want to pay out ,they want as much profit as they can get. So don't give them a reason to denied your request by having 2 people from same ip address.  Sorry this has happened to you . am sure some of you players out there think am being mean but am not, just stating the  fact.

We sent another reminder to the casino. Hope we'll get the answer soon. Keep you updated. 

Dear Player/Players

You have breached our rules, creating the second account using the same browser (the browser fingerprints are identical) and IP. 

The Curacao Compliance and Licence department has already answered to your request. 

Our decision about your issue is final and irrevocable.

Kind regards,

Playamo team

First The Curacao Compliance and Licence department NO answered for my Complainc but said and sent me a file on what basis you took my money because PLAYAMO did not want to give that information  PLAYAMO well said :

"Sorry, this info is confidential, as the duplicate belongs to another person"

You can check below information from Antillephone N.V. Curacao license 
Who says I opened my account 28.09.2016  
And the account that now calls my duplicate 27.09.2016

Which means the duplicate exists from the beginning of the game at you !!

03.10.2016 and 09.11.2016   i did PAYOUT 

"Because at that time you didn't have any"------- about payout 03.10.2016 and 09.11.2016

"Yes, in october there wasn't any duplicate, now there is"----- about payout 03.10.2016 09.10.2016

From the information I got from [email protected] playamo confirmed his

documents ....

20.05.2017      i won 15000euro 
Confiscates them and does not want to give information on the duplicate .....

It only gets them from the licensee.... Thanks to it we can clearly state

Playamo  knows perfectly  that these two accounts are different people 
And they are not duplicates otherwise 03.10.2016 and 09.11.2016 when i did payout That would block them...  What has not happened

And now that I've won 15,000 try everything...
By telling us the strength tath me and my neighbor is one person.

And check isnt nothing about IP addres.... BUT PHSICAL ADDRES It comes from the network card of our estate network

Playamo tath 

"Our decision about your issue is final and irrevocable".  but inept 

Heard from the first day of the case....It may be time to refer to the facts that I present also from the first day of the matter??? 
And I never heard any answer

in your webseit about duplicat is ony this 

We are 2 DIFFRENT EXSIST PERSON and you knowe tath...What excludes the alleged allegations against the duplicate

Why are you commenting on the case ? since I see that you have not even read my complaint Otherwise you knew what was going on....
I have been playing them for a year and I was making payout ! account dont was create on thesame IP....
Only when I won 15000 euros have problems...

who here broke the rules ??? sure not I

I've sended you a private message Alina, i hope that u will read it :)

 When users share the same ip address on a network, (cable/dsl to a wireless router to allow for multiple devices) the router assigns them a private ip.  The website receives external ip information and  does not automatically receive private ip info without permission.  So OF COURSE the browser fingerprint is going to be identical.  A device fingerprint is a different beast all together...but you didn't reference a device fingerprint. You're just dribbling word porn, you dirty dirty boy!  

Why do others share the same IP as me?

Here is a link that  gives basic insight to External and Internal IP addresses, how they are assigned, and what info is available to the websites that you visit.

Hello all interested

\
I register in your service to prove to everyone that I am a living person, exists on, and I am not a duplicate !!  With online gambling i have been involved for over 4 years ....

And I have my accounts fully confirmed at casinos such as Videosots, Betsafe, Guts, Betspin, CasinoHeros, Casinouck, Nextcasino, Betvictor, RedKings, sotyMagic, SotsMillion, MrGreen, LeoVegas, SottyVegas .....    Most of them have already  over 3 years !! 

What can i prove at any moment That's why the accusations of being duplicate by Payamo are completely without foundation!!  
And their actions were designed to damage the player and Payamo does not allow us to take voices to dispel doubts.... Friendly behavior? Confiscation, closes account, dont listen...

I'm terribly embarrassed, because I suggested Playamo to my Friend from the estate, and now she Must go through it alone This is why I am here

Personally I made several deposits in Playamo  And practically forgotten about him... and

21 April 2017 4:16 am.    i closed account on Playamo..... 

26 May 2017  6:47 am  Playamo itself reopens the account !!!  Without my knowledge about it !! 

and send to me email asking to upload my documents. 

I added all the documents and Playamo them all confirmed !!!   And then they closed my account....

PLAYAMO know very well that we are different people and this situation should never happen!

Hi szklana45,

Thank you for sharing this info with us. We've notified the casino and hope they get back to us shortly. 

Please, here are my documents`

i see its your birthday today sir Lukas, happy birthday :)

*Ooohhh wait, its 7 april lol missreaded

But yea, let's fight for this winnings. Keep it coming the real truth, no duplicate accounts i see. just 2 different person! PlayAmo ur turn..!

Welcome to LCB!  Thank you for standing by your friend and standing up to this casino's rogue practice. Your participation will hopefully help in bringing a much needed resolution to your friend's situation.  The outcome of this particular case is just as important to the gambling community as it is to Alina because it holds the potential to serve as a deterrent against this practice by online casinos, collectively .  

Indeed.  The online gambling community is watching, Playamo.

To be here is my duty... i refer this casino to Alina and I'm shocked at the whole situation...

Because the first time I meet with the situation of getting a new player to the casino and I dont get any bonuses as in most other 
But they close accounts, producing accusations without the chance of rectification...

WE CAN NOT FORGET

Tath we have a chance to prove it , It's only Alina's favor Because playamo did not tell information about the duplicate until today....Saying it is confidential information.... 
And only through perseverance, timidity, determination to reveal the truth ... Alina Thanks you ! great work !  

I also added kika confirmation of my account .... to solve any doubts (if someone else has)

p.s look date from this email... 2015...   something else???

Thank you very much Szklana45 for coming !!!

This is really important to me,
Finally, I do not feel completely lonely against a big corporation that did not even want to hear what I have to say, despite and repeatedly tried to explain the matter between me and the casino without a comment ... but nothing so chose the casino

You're right ... I'm determined and stubborn and I will never give up ... because these money I won in the honest way, which I already had on my account and suddenly disappeared....No one wishes such an experience...
We all know that at the casino you can not make money and most often our hard earned money stays at the casino ... and the win wath i won 15000e and was confiscated whit a one muse click 
It happens very very badly....
I leave the issues of interrupting my game at a time.... when the payout percentage was very very high And I can not win much more .. But this i left for the lawyers if the case does not end at this stage.... 
Because I never forgive even if this is  Curacao..... and Holland Gambling Authority rapidly becoming an important institution  and if Curacao Authority  can not Obey the law ....    Then The Dutch quickly take care of it

PLAYAMO - Once again I declare I never opened another account in your servis, I did not break any point in the rules, I have payout twice already from your site, so turn me back wrongly confiscated 15000e, and at this point we will finish at this stage whit LCB als Mediator. 

The facts speak for themselves, and for you and me, the best  is Finish the matter here....

We all hope the whole situation is going to get resolved very soon. We've notified the casino again and waiting for them to address you in this thread. 

This place is nothing but a scam. They don't honor their promos or anything. I advise everyone to avoid this place. They will make up excuses to not pay you or to honor their promos. I for won't had an account with them and decided to close it. The behavior this casino has shown is totally unacceptable. 

And it's hard for me to believe that nobody in Playmo does not think of the good name of the company. Because even after bad, erroneous decisions, can make a positive impression and gain the confidence of new players by being able to admit fault and fix it.
We are talking about a serious amount of money, a negligible approach from the casino. The topic on LCB hangs from 20.06 it is 18 days now, a lot of allegations supported by evidence. From playamo 1 post and the worst is that it does not make any reference to the evidence presented by me (i think they have not read my complaint on 4 pages a4 which i wrote many hours) i agree with a colleague. Now the whole staff of people is probably looking for anything. What will make it not pay the money. I am determined and really work on this subject and i will reply on every possible service, warn all players to think twice before making a deposit on Playamo and prove tath playamo will incur more losses than the amount by which you can lose credibility, trust, new players, and old players Who will not risk playing with you any more. Because if they have this happy day and win a lot tath  playmao will do anything to happily turn into drama. Many times I tried to explain everything without a third party, but i dont get even 1 anserw from casino menagment. keeping the cold blood, still waiting whitout sharing topic on other sites, but this does not bring any resolutions, so we do it publicly.

I have
Another very interesting topic about playamo, and even more interesting than this. I'm working on it and will post it soon. So let me just say that you will see: how builds confidence, makes artificial impression of fairness to lure uninformed, misguided players by playamo. What the evidence confirms.....

And I am very curious about your reactions. 

hallo 

I would like to refresh the subject and present how it looks now Yesterday I went to talk to live chat about my situation. And of course there is no new on live chat and told me  

"Our administration has got your request they will send you an email in nearest time"

Unfortunately, no one answered;/ not first time, so today a few minutes ago I talked again with the live chat I asked why he wrote to me  the manager will reply and never happens again :( but i dont heard nothing new 

"I see what you mean, but i can only trasfer your request to the managers :(" 

It is really hard for me to believe that despite all the evidence, etc, the casino does not change anything
It is really hard for me to believe that despite all the evidence, etc, the casino does not change anything

Can somebody from administration explain me how it is work tath i see few times on day playamo representative online and he completely ignoret everything? 

1. On playamo website everybody can find  lcb logo  seal of approval witch is conected to lcb seit. Looking wath we see please explain whay lcb Allows for such situations and how long more can if based on evidence which all see playamo behavior unfair against custamer braking simply imported rules like "contact"

2 wath a nexte steps LCB wanna do looking for Resolution about unacceptable behavior from playamo? 

3 i checked yeasterday playamo website and LCB  i suggest to remove iTechlab logo from playamo which guarantee honestly because if you check i tech labo website this logo must  be Directly connected to one from Itech website if isnt this mean is out of date(0 guarantee) or logo itech is illegal using

4 Playamo provoking me more... 

Quizz

Who knowe? 

who? how? and why? Using ignore tactic and brake contact aginst customers don't care about consequences?? 

Your suggestion?  we will see tath somebody knowe the true...

Hi alina2120,

As you already know we are doing our best to help you and get your situation resolved. However, we are still waiting for the casino to reply your messages here on the thread and provide us with the evidence regarding the issue. We are sorry you've been waiting for so long. 

Hello

Actually, we didn't have plans to discuss this issue any longer, but LCB representatives are very pushy in a good way.

As I wrote before - You have breached our rules, creating the second account using the same browser (the browser fingerprints are identical) and IP. These 2 accounts have taken our bonuses. It is prohibited for players to play with bonuses in our casino using the same browser, PC or mobile phone. Your winnings were confiscated. 

Sorry about that, but we will not change our decision.

Kind regards,

Playamo team

If he would have loss would you have returned his deposits? 

FIRST

On your website isnt any trems speaking about created account on browser

 if you look up you  can see wats is browser fingerprints...  

This not proof for duplicat

I deposit to platamo 9 monts!!! 

True

I did 2 times payout!!!!! 

True 

 ACCOUNT wasn't created on thesame IP!!! 

LAID

I won withe my really money wath was deposited without ANY BONUS!!! 

LAID

We are two diffrent person lived on thesame street playamo account verifed and thesame wath we had was only physical address wath coke from network card

True

Szklana45 20 april closed account!!!! Playamo self reopen account 

Technical isnt any account on 20.05. When i won!!!! 

True 

On your website trems about duplicat saying only 

One person can created one acooun wath i did 

True

Do you wanna sey something more?

Dear Alina,

The casino made their decision and there is nothing more we can do for you. We did our best to help you. However, the casino's decision is final, since they checked your account, IP address, browser fingerprints that showed multiple accounts. If you are not satisfied with the outcome, you can always file a complaint with their Licensing Body Curacao. We wish you luck. 

RESOLVED...

I sincerely apologize that I am disappointed with the business case, lack of public hearing on the part of the LCB after 2 posts playamo which only speaks about the decision. They did not mention the evidence presented to them, ignoring everything and everything around them.

I presented a document from Antillephone NV on which I can clearly see on what basis they decide I have a duplicate

The argument of the same IP address is a lie !

How to explain that I made 2 times PAYOUT from PLAYAMO ?

IF I HAD DUPLICAT ACCOUNT? 

How to explain tath the accounts were verified ??

How to explain tath i played on playamo 9 months and only after big win even whitout payout request they closed my account.....

It all does not matter ?

Melissan 
Probably not only me but also all LCB users are looking forward to your feedback as a LCB complaint mediator, assessing the situation, suggesting facts

I DO NOT AGREE TO CLOSE THIS CASE  AS A RESOLVED

CAN BE ONLY CLOSED

I put a lot of work into this complaint, I presented everything in great detail and I really got the impression that what I have to convey has no meaning in the outcome of the case. Playamo not responsible for any of my arguments, ANY ONE !!

I did not expect to get my money back immediately, but I was counting on the support ... and I counted, because I was the same myself. Thank you all users for all my support 

I will still come back with a solution to the matter

Lastly, I would like to tell all of users that a

DIREX NV casinos using a Antillephone N.V licenses

is not supervised by CURACAO gambling. Where are we often put in the wrong place ...

Antillephone N.V 
Was granted a  Master license by

The Central Government of the Netherlands Antilles 

It was before 2010 when Curacao became an autonomous state

Curacao gambling  is nothing common with Antillephone N.V 

good news is 
 2019 will see huge changes and unattended licenses like Antillephone N.V

He will obey the law or disappear from the world scene

@alina2120 , as explained to you there is absolutely nothing more we can do for you. Casino is well within their rights , all according to their T&C's ( in regards to mutliple accounts/ IPs ) that you accepted upon registering at their casino.

As suggested to you, if not satisfied with their ruling you can and should file in a complaint with their regulatory body at Curacao.

https://www.curacao-egaming.com/ 

We consider this case resolved and closed . Topic is now locked.

LCB Admin