RESOLVED: Casimba casino decline to refund

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Last post made 4 years ago by Sydney
Moldovan Sorin

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  • Moldovan Sorin
    • Started by
    • Moldovan Sorin
    • at Sep 29, 19, 06:56:24 PM
    • Netherlands Newbie 3
    • last active 4 years ago

    Thanks for this post from:

    Hey , i got problems with casimba casino , 1 weeks befor my wife kid found this site and deposit 1739euro in 1 hours using my bank account , he lost all of it , and after he make an deposit of 400euro with wass with delay , so he left because he saw that money did not appear in his account anymore , secound day i see the transaction and i contact casimba and they close the account , but they close the account with 400euro inside. After that they say it's my foult because i let kid use my bank , oke thats normal to me but now they don't want to refound that 400euro from account balance , i contact them everyday from 1 weeks , they just told me to wait the emai , that happens from last sunday. It's this normal ?

    Casimba

    2.8/ 5

  • Sydney
    • Replied by
    • Sydney
    • at Sep 30, 19, 02:42:20 AM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    Hello Moldovan Sorin,

    Could you please send me your casino username in PM inbox and we'll contact the casino regarding your complaint.

  • Moldovan Sorin
    • Replied by
    • Moldovan Sorin
    • at Sep 30, 19, 03:45:58 AM
    • Netherlands Newbie 3
    • last active 4 years ago

    Hey , thanks , have sent you a PM.

  • Sydney
    • Replied by
    • Sydney
    • at Sep 30, 19, 03:59:26 AM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Hello Moldovan Sorin,

    Thanks for providing us with your casino username. We've sent an email to the casino. Keep you updated.

  • Sydney
    • Replied by
    • Sydney
    • at Oct 02, 19, 04:34:32 AM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Hello Moldovan Sorin,

    We've received a reply from the Casino Representative that they're looking into your case. As soon as we receive more details from the casino, we'll let you know.

  • Sydney
    • Replied by
    • Sydney
    • at Jan 15, 20, 07:11:46 AM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    Hello Moldovan Sorin,

    The Casino Representative has advised us that your 400 EUR outstanding balance has been paid. Could you please confirm that, so that we can mark this case as resolved.

    Thank you.

  • Moldovan Sorin
    • Replied by
    • Moldovan Sorin
    • at Jan 16, 20, 10:04:08 AM
    • Netherlands Newbie 3
    • last active 4 years ago

    Thanks for this post from:

    Yes , it's solved , thanks alot.

  • Sydney
    • Replied by
    • Sydney
    • at Jan 16, 20, 12:18:59 PM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    Moldovan Sorin wrote:

    Yes , it's solved , thanks alot.

    Hello Moldovan Sorin,

    Thanks for the update. We're going to mark this complaint as resolved.

    Rated:
    Casimba

    3.6/ 5

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