UNRESOLVED: Cashpot casino complaint

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Last post made 3 years ago by Sydney
nenelcb
  • Started by
  • nenelcb
  • Argentina Jr. Member 82
  • last active 2 years ago

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  • nenelcb
    • Started by
    • nenelcb
    • at Dec 16, 20, 12:16:45 AM
    • Argentina Jr. Member 82
    • last active 2 years ago

    I deposited 100 euros, they added a bonus

    Their platform connections is bad and I could not play for some months, I resumed my play

    They denied any withdrawal because 5 month passed and I did not play

    my real money balance is 224 euros

    could anyone help me?

    my username is nenecashpot

  • Sydney
    • Replied by
    • Sydney
    • at Dec 16, 20, 02:39:25 AM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    nenelcb wrote:

    I deposited 100 euros, they added a bonus

    Their platform connections is bad and I could not play for some months, I resumed my play

    They denied any withdrawal because 5 month passed and I did not play

    my real money balance is 224 euros

    could anyone help me?

    my username is nenecashpot

    Hello nenelcb,

    We're sorry to hear that. This casino is on our Warning list, you can check all the details HERE.

    We'll try to get in touch with them. Keep you posted. 

  • Sydney
    • Replied by
    • Sydney
    • at Dec 21, 20, 03:13:34 PM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    Hello nenelcb,

    We still haven't received a reply from the casino. We've sent them a reminder email. Keep you updated.

  • Fiekie247
    • Replied by
    • Fiekie247
    • at Dec 22, 20, 01:45:16 AM
    • South Africa Hero Member 750
    • last active 9 months ago

    Alright

    Cashpot, Casino Disco, Casnio 1 - All of them belong to the GameTech group of casinos (Same brand mose people do not trust).

    Remember these casinos are in general slow with everything, but withdrawals take between 5 - 7 days - I know its pathetic, but its better than some casino paying rather other not paying right.

    I really do not think these casinos should be put in the warning list, because they keep to what they say and all the information are stated in their terms.

    I personally dont think its fair for them to drag withdrawals and take long with all other things, but at the end of the day, they make every clear in their terms.

    Also I would suggest you play with deposit bonus somewhere else, as they have x10 max cashout limit on deposit bonuses, in case you won big.

    HOwever with all the above set,  I am close friend to the account manager from Gametech group brand falling under vegaworld solutions - Madame Chance, Casino Bluesky, GaleMartin and the likes - So I can be of assistance here and make sure withdrawals are paid within 72 hours instead of 5 days :-)

    Hope you come right - Oh playign with Gametech group of casinos - The key here is patience.

  • Sydney
    • Replied by
    • Sydney
    • at Dec 24, 20, 03:14:25 AM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    Hello nenelcb,

    We still haven't received a reply from the casino regarding your complaint. We've sent them another reminder email. 

  • Sydney
    • Replied by
    • Sydney
    • at Jan 05, 21, 04:57:15 AM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    Hello nenelcb,

    Have you managed to make a withdrawal? We still haven't received a reply from Cashpot Casino. We've sent them another reminder email this morning. 

    Cashpot Casino

    0.8/ 5

  • Sydney
    • Replied by
    • Sydney
    • at Jan 12, 21, 06:41:49 AM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    Hello nenelcb,

    Since we haven't received a reply from the casino, we're going to close this thread and mark this complaint unresolved.

    This casino has already been placed on our Warning list, so, unfortunately, there's nothing more we can to assist you. In case you hear from them, please let us know. 

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