CLOSED: [Due to Casino unresponsiveness]::Blackchip poker is really screwing me

974
views
7
replies
Last post made 1 year ago by Berks
Mistaflaust
  • Started by
  • Mistaflaust
  • United States Newbie 4
  • last active 4 months ago

Readers of this topic also read:

  • NuggetSlots CasinoReview Sign Up Bonus: 100% up to €200 2nd Deposit Bonus:50% up to €300 3rd Deposit Bonus:25% up to €500 Offer Expires: Please contact customer support for this info. New...

    Read
  • When I redeem points to cash (USDT 25$) When I redeem points to cash (USDT 25$) and buy products in LCB shop more than 5$ before redeem cash (USDT 25$) 2nd time. I would like to share my experience...

    Read
  • Zeus vs Hades - Gods of War Choose Volatility Olympus Hades Share your experience, videos or screenshots of your victory. http://fkivsk.hrqhregkxq.net/40DDFrwrpm My latest win netted a multiplier of...

    Read

Please or register to post or comment.

  • I know this isn't for poker sites but I can't get a hold of these guys (only email supp that responds within 48 hrs). I have been emailing them about this since Aug 16th and not a single reply!. Let me explain my situation, First of all, Ive been a depositing player at Blackchip Poker for years and I've never had an issue with them. Cashouts are quick,etc When I have had a support issue, they usually get it resolved within 48 hrs. I am a good customer depositing 2/3 times  a week.  So here is the problem. They have 3 CASINOs on their site. One of the 3 is an older casino software but I like it. Threy have slot tournaments daily. So heres what happened. I entered a $5 tournament. You MUST finish all your spins before the tourny ends. I played and immediately jumpedinto 2nd place. So I still had 49 spins left, I was watching the clock because said tournament was ending in 20 minutes. I am fully aware that I have spins I need to finish, but I was waiting just in case someone came and got a better score I could try and catch them. So, whith 15 ninutes left, I am about to spin my tremaining spins at 1 cent per spin so my score will count. (remember you must COMPLETE your alotted spins in order for your score to be VALID.) when the whole site GOES DOWN FOR MAINTENANCE!  It logs me out, when it comes back up, the tournament has ENDED and my score DISQUALIFIED due to the LEFT OVER spins. My prize( for the tourney I paid to get into is called "SLOTS MADNESS")was supposed to be  $50 cash and a $30 entry to a tournament called "TALES OF TERROR".  I received neither. I amvery disturbes by this as I have deposited thousands with them and this just kills me. Hopefully somebody can help. My usernamefor the site is mistaflaust. it happened on aug 16th at 17:54 hours. the transaction number from tourny entry is 1388209594. The session ID for the actual tournament play is 7087503. Thanks I hope someone can help me.

     

  • Hello Mistaflaust,

    We'll attempt to get in touch with a representative of theirs to inquire about your case. Please keep an eye on this thread for any updates. 

  • Tyvm. I really appreciate it. They've been great in the past but now suddenly they've ghosted me.

  • Hello Mistaflaust,

    We wanted to update you that we haven't received any feedback yet. Today, we will send reminders in the hope of getting a response. Please keep an eye on this thread for any updates. 

  • I was hoping to get a response by now too but nothing. 

  • Hello Mistaflaust,

    We'll send the reminders again today, and hopefully, they'll get back to us. 

  • Hello Mistaflaust,

    We are forced to close this complaint due to Casino unresponsiveness. Once we get some response we will let you know.

    Thank you for understanding.

lcb activities in the last 24 hours

Most viewed forum topics

Bixy
Bixy Serbia 29 days ago
14

Decode Casino - Exclusive Free Spins All Players- US OK! 50 Free Spins on Train to Rio Grande (BGaming) How to claim the bonus: Players need to sign up through our LINK , login and go to the account...
Decode Casino - Exclusive Free Spins

Anchi
Anchi Serbia 1 month ago
210

See all casino bonuses available for your country on our Halloweenbonus themed page. We will also post updates in this thread for your convenience. If you find any Halloween themed offers feel free...
Best Halloween Casino Bonuses For 2024

Anchi
Anchi Serbia 2 months ago
1

Goat Spins Casino No Deposit Free Spins New players only - US OK! Amount: 45 Free Spins How to claim the bonus: Players need to sign up through our LINK , andclaim the bonus in the cashier. Bonus...
Goat Spins Casino No Deposit