RESOLVED: Big Dollar Casino closed my account

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Last post made 4 years ago by MelissaN
Octavia Ann Esparza

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  • Octavia Ann Esparza

    Worst on line casino they rip u off take ur mine ripped me off 300 and something then blocked my account I will continue leaving bad reviews till I get what's mind 

    WORSTE CASINO EVER DO NOT PLAY ... unless u like to get ripped off

  • MelissaN
    • Replied by
    • MelissaN
    • at Jul 19, 20, 04:09:09 PM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Hi Octavia, 

    Sorry to hear about your bad experience with this Casino. If you provide me with your casino username we can get in touch with them and ask to look into your case and tell us why they closed your account. 

  • Julian_Genesys
    • Replied by
    • Julian_Genesys
    • at Jul 21, 20, 03:39:10 AM
    • South Africa Casino Rep 19
    • last active 2 years ago

    Thanks for this post from:

    Dear Octavia and LCB members

    Firstly we would like to thank you for your feedback 

    Please note we are having a look at your query

    We will provide feedback shortly 

    Kind Regards 

    Genesys Support Team 

  • MelissaN
    • Replied by
    • MelissaN
    • at Jul 23, 20, 07:30:40 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Hi Octavia,

    We got feedback from the casino rep. Namely, your withdrawal was declined by the casino finance team for multiple free bonuses claimed. As they advised us you didn't have any deposits at Big Dollar casino. 

    Big Dollar Casino

    1.9/ 5

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