RESOLVED: Betswagger issues

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Last post made 5 years ago by Tania
DYFAN17
  • Started by
  • DYFAN17
  • United Kingdom Newbie 4
  • last active 5 years ago

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  • DYFAN17
    • Started by
    • DYFAN17
    • at Oct 03, 19, 03:52:00 AM
    • United Kingdom Newbie 4
    • last active 5 years ago

    Been having a bad experience with betswagger at the moment. No contact in over a week. Can’t withdraw funds using the same method I deposited. And on top of that won’t verify my account (sent all documents) and funds have gone missing due to bets not being registered but funds taken away. Nobody is replying and nothing is being done. Don’t know how I can get my money back or withdrawn?

    Help

    D

  • Tania
    • Replied by
    • Tania
    • at Oct 03, 19, 04:26:58 AM
    • Serbia Mighty Member 2586
    • last active 2 years ago

    Hi DYFAN17, 

    please private message me your casino username so that we can further assist. 

  • Tania
    • Replied by
    • Tania
    • at Oct 03, 19, 04:38:47 AM
    • Serbia Mighty Member 2586
    • last active 2 years ago

    Thanks for sending your account info. We've emailed the Casino Rep regarding your case. 

    Keep an eye on this thread for the updates.  

  • DYFAN17
    • Replied by
    • DYFAN17
    • at Oct 03, 19, 04:41:07 AM
    • United Kingdom Newbie 4
    • last active 5 years ago

    Ok great, thank you 

  • DYFAN17
    • Replied by
    • DYFAN17
    • at Oct 03, 19, 05:29:36 AM
    • United Kingdom Newbie 4
    • last active 5 years ago

    Not just withdrawals but the lack of replying and when a bet is cashout or doesn’t get placed your money disappears. Been over a week and has happened multiple amount of times

  • DYFAN17
    • Replied by
    • DYFAN17
    • at Oct 03, 19, 12:28:53 PM
    • United Kingdom Newbie 4
    • last active 5 years ago

    I would like to thank betswagger for replying and resolving my issue. There was a misunderstanding on my part and for that I’m sorry. They have been extremely generous with me since I began and have helped me immensely since. Again would like to take back this complaint and thank them for rectifying the issue and apologise for jumping into conclusions the way I did like this. 

  • Tania
    • Replied by
    • Tania
    • at Oct 04, 19, 02:33:32 AM
    • Serbia Mighty Member 2586
    • last active 2 years ago

    Hi DYFAN17, 

    Glad to hear that, thank you for letting us know. This case will be marked as Resolved. 

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