UNRESOLVED: Betswagger illegal

Hello,

I’m looking for help. Im a UK Player. Two weeks ago I opened an account with betswagger. In that first week I realised that they don’t hold a UK Gambling Commission licence to offer their services to UK players. I informed them of this in the first week but they keep insisting that their Curacao license allows them to do so. On the curacao egaming page it states that the Licencee must be familiar with the laws and regulations of the country they intend to offer their services. The company has completely ignored this and have said that they will not be refunding me my losses. Im trying to get hold of Curacao egaming but no luck yet. Is there anything you can do to help me. My username with the company is skyblue333. Thank you.

Dear ASH123, 

As we already advised our members, the casino representatives do not want to assist us in sorting out player complaints regarding their brands. We tried to mediate but with no success. The only advice we can give you is to file a complaint to their licensor. 

who is their licensor?

thanks

Their licensor is Curacao. You can follow this link and you'll find the form where to file a complaint. It will probably take some time for them to reply since they have lots of various complaints but you need to be patient. Hope they are going to help you sort it out.

Please keep us posted. 

Thank you..hopefully that will help

Hi Ash as the casino is not registered in the Uk or Licensesd reqauest charge back with your bank, if you have won money like a lot of people contact me I can give you a lawyers deatils over in Curcao no win no fee

Hi , forget about it , they never paid me my winnings which was 9k , and you hoping they will pay your losses They are scammers, I tried every institution in the world to try to make them pay but you hit a brick wall every time because Curaçao is one of the most dodgy places in the world where law doesn't exist