CLOSED [Due to inactivity of submitter]: Betswagger Casino Cashout problem

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Last post made 3 years ago by MelissaN
Dsmit90
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  • Dsmit90
  • United Kingdom Sr. Newbie 33
  • last active 2 years ago

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  • Hi dazza 

    Hope you don't mind me messaging on this discussion but I'm trying to go through the same process through thr bank against betswagger allowing me to deposit and join there site from the UK then a few months down the line saying I can't play here I'm from the UK but me sending all UK documents on sign up

    My bank won't budge because they said I've used there service in full because I have had some money from them but I've lost 1000s ov pounds and my argument is I shouldn't have been allowed to join a site not licenced to operate we uk and allowed to accdepositd from us

    Is there anything else I can do with this

    Kind regards 

    Daniel smithson 

  • Hi Dsmit90,

    We separated your complaint from other complaints about the same casino. Please note that there are lots of complaints from UK players. The casino allowed them to register and deposit but in the end, UK players were unable to cash out their winnings and the casino didn't even refund their deposits. The same scenario for each of the players who posted here. Please note that this brand doesn't want to cooperate with us and they never replied to our emails. Even when they reply they say that they are not able to share the personal data with the third party. What did their support say? Have you emailed them? 

  • Yep they didn't even reply its absolutely scandalous how they can get away we this and not have nothing done to them or not respond I need to get my money back as its caused me nothing but mental state and financial difficulty 

  • Yes, we know that. All of the UK players who deposited there had the same issue. I'm not sure if they get their money in the end but you can try. It is very important to choose the casinos that are licensed but UK Gambling Commission, then you are sure you can ask for help if you need it. 

  • Hi Dsmit90,

    Have you heard from the casino in the meantime? Please keep us posted. 

  • Hi Dsmit90,

    Any update? 

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