I am having problem receiving my withdrawal from BET STREAK. I was told I had another account there. In which i had no knowledge of. If so the account must be old. When trying to login from the email address I was told I had the 2nd account. I was unable to access it nor retrieve a password.
The account that I'm using NO BONUSES was taking. Just straight deposits. Now im getting the run around on receiving my withdrawal. First i was told I needed to wager my deposit 3X. I wagered more than 10Xs. Then I was told table games only counted 10%. I told the CS lady. It was a straight deposit and no bonus was envolved. I was then connected to a manager who said the withdrawal was approved it would take 24 hrs. Then I get an email stating that the withdrawal was deny because of a 2nd account that I have no knowledge of. I explained to CS agent if I was trying to open muitiple accounts. I would have taken bonuses. But this isn't the case. CS is poor at best here.
ALL I want is my winnings and my account closed there. This is more then a headache. I deposit bitcoins and expect to have them paid in the same manner.
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