RESOLVED - Betchain Casino Delayed payments and no support

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Last post made 8 years ago by zuga
Gambinobit
  • Started by
  • Gambinobit
  • South Africa Hero Member 713
  • last active 3 years ago

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  • Gambinobit
    • Started by
    • Gambinobit
    • at Nov 25, 15, 11:53:21 PM
    • South Africa Hero Member 713
    • last active 3 years ago

    In the last two weeks I've experienced betchain delayed cashouts through Bitcoin wich is supposed to be instant is now taking over 12 hours , support don't reply to emails, unavailable on live chat constantly, no Twitter responses or Facebook , I've sent pm to support through multiple forums like this one and on all points of contact many players are experiencing the same issue,
    Is this casino even running ? Is anyone there ? Any updates ? Anything

    Rated:
    BetChain

    0.5/ 5

  • cheetahwind
    • Replied by
    • cheetahwind
    • at Nov 26, 15, 06:55:30 AM
    • United States Super Hero 1061
    • last active 9 days ago

    Thanks for this post from:

    It would seem as if patience is key with this casino.  They seem to have limited support hours and no support on the weekends.

    So my guess if you don't hear from them by tomorrow morning.  Then I would follow up with an angry note if required.  Otherwise it's only been 12 hours.  The listing here on LCB, says 24 hours for a pay out.  So your still within the time frame for pay outs.

  • Gambinobit
    • Replied by
    • Gambinobit
    • at Nov 26, 15, 07:24:19 AM
    • South Africa Hero Member 713
    • last active 3 years ago

    Thanks for this post from:

    I recieved the funds  cheesy
    Support contacted me and were aware of the issues and are in the process of correcting the issue now that it has been to brought to thier attention, they were very sincere and we found resolution smiley

  • zuga
    • Replied by
    • zuga
    • at Nov 26, 15, 07:28:58 AM
    • Yugoslavia Admin 8368
    • last active 37 minutes ago

    Thanks for this post from:

    Yes i would wait for 24hrs to pass and then if not paid get in touch with their Rep 

    _____________________________

    Strike that, just saw you got paid smiley 

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