CLOSED [due to the casino's unresponsiveness]: Beaverbet.net Disabled Account

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Last post made 2 months ago by JovanaV
apv
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  • apv
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  • last active 1 month ago

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  • apv
    • Started by
    • apv
    • at Aug 28, 24, 08:05:53 AM
    • Canada Newbie 5
    • last active 1 month ago

    Thanks for this post from:

    Beaverbet (Beaverbet.net) via their website, says they are operated under SG International N.V., which upon much research is known for fraudulent activity. (Instagram : beaver_bets)
     
    All within a 24 hour span, I received a promotional email from Beaverbet and proceeded to create an account with them, submitted and verified my personal documents, deposited money, and won money.
    Afterward, I attempted to withdraw $4,100 and keep $3,000 in the account. Although, it seemed withdrawals may take a while as it sat in a "pending" state all day. As I later tried to login to check up on the withdrawal status, I was prompted by a message stating "User Disabled." Therefore, I could not, and 30 hours later, can not login.
     
    They do not respond to any emails, which of course is the only way to apparently reach them, and they have provided no explanation for the service disruption.
     
    I believe they are operating illegally or unethically, and have stolen $7,100 of my money. My research about their operator, SG International N.V. has a sleuth of casinos that seem to do the same things and have a reputation of stealing from customers.
     
    Does anyone have any further information about Beaverbet.net or can anyone help me retrieve my funds?
     
    I have a baby girl to support and this is extremely taxing on our lives.
     
    *They do not have usernames, so my login is my email address : aar****
     
    Their email : [email protected]
  • JovanaV
    • Replied by
    • JovanaV
    • at Aug 29, 24, 05:32:29 AM
    • Serbia Moderator 1865
    • last active 1 day ago

    Thanks for this post from:

    Hello apv,

    First of all, welcome to LCB. 

    Sorry to hear that you are facing this kind of issue. Please note that we do not have this brand listed here on LCB.

    However, thank you for providing your casino credentials. We've sent an email to the casino and inquired about your case. Please keep an eye on this thread for updates.

  • apv
    • Replied by
    • apv
    • at Aug 29, 24, 10:40:14 AM
    • Canada Newbie 5
    • last active 1 month ago

    Thanks for this post from:

    Ok, thank you. I'm concerned that you will not receive a reply, just as I have not received a single piece of communication from them since the day I opened the account. They have not responded to basic questions, nor to the disabling of my account or the $7,000+ they are attempting to steal.

  • JovanaV
    • Replied by
    • JovanaV
    • at Sep 02, 24, 07:25:44 AM
    • Serbia Moderator 1865
    • last active 1 day ago

    Thanks for this post from:

    Hello apv,

    We haven't heard back from the casino yet, we are sending a reminder now. Keep you updated on this thread. 

  • JovanaV
    • Replied by
    • JovanaV
    • at Sep 04, 24, 02:58:27 AM
    • Serbia Moderator 1865
    • last active 1 day ago

    Thanks for this post from:

    Dear apv,

    We've sent another reminder to the casino since we haven't heard back from them. Hopefully, we will get some response this time.

    Thank you for your patience.

  • JovanaV
    • Replied by
    • JovanaV
    • at Sep 06, 24, 04:40:00 AM
    • Serbia Moderator 1865
    • last active 1 day ago

    Thanks for this post from:

    Dear apv,

    We have sent another reminder to the casino. Hopefully, we will receive some feedback this time so we can continue to assist you further.

  • apv
    • Replied by
    • apv
    • at Sep 07, 24, 05:35:40 PM
    • Canada Newbie 5
    • last active 1 month ago

    Thanks for this post from:

    I've still never received a single reply from Beaverbet support. However, now, instead of being able to see the homepage and attempt to login and receive the "User Disabled" message, I get the "Location Restriction" page ; saying no Canadians are any longer allowed to play there...

     
    Someone has to serve consequences to these thieves. They stole over $7,000 from me alone.
  • JovanaV
    • Replied by
    • JovanaV
    • at Sep 09, 24, 02:43:32 AM
    • Serbia Moderator 1865
    • last active 1 day ago

    Thanks for this post from:

    Dear apv,

    Could you please tell us if you are from Ontario? Because Ontario is listed as restricted in the casino's Terms. We still haven't received any response from them, despite contacting them several times. However, we will try to reach out to them once more to check what's going on and to assist you further.

  • apv
    • Replied by
    • apv
    • at Sep 09, 24, 04:28:31 PM
    • Canada Newbie 5
    • last active 1 month ago

    I am from Ontario, and it wasn't until two days ago that the site added that Ontarians can not play there. When I bet there, Ontario players were accepted. They changed it... literally because they have stolen over $7,000 from me and are trying to commit fraud.

  • JovanaV
    • Replied by
    • JovanaV
    • at Sep 11, 24, 06:15:38 AM
    • Serbia Moderator 1865
    • last active 1 day ago

    Dear apv,

    Unfortunately, we haven’t received any response from the casino regarding your case, despite multiple attempts through different channels. Our goal was to try and assist you, but in situations like this, our hands are tied as we haven’t received any feedback from the casino. Sometimes players decide to file a complaint to the casino's licensor.

    We would need to close this complaint due to the casino's unresponsiveness but please keep us posted if there is any progress. And if they respond to us at any time, we will reopen the thread.

    Thanks for your understanding.

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