On March 15, 2024, the administration of the Barz casino shamelessly appropriated my winnings, unjustly banning my account in the process. Here's how it happened: I deposited 2000 euros without any issues, but when it came to withdrawing my winnings, the cunning representatives of the casino came up with dozens of incomprehensible reasons why I couldn't claim my prize, with the main absurdity occurring in the verification process.
You see, according to the casino administration, for me to have the opportunity to withdraw money, the Barz representatives needed to request my verification from other casinos, even though I had already successfully completed verification and had every reason to withdraw funds!
In my communication with the casino support team, I repeatedly explained that I couldn't provide a bank statement showing my salary deposit, as I made my deposit using winnings from another casino. Despite my explanations, the Barz representatives stubbornly insisted on scrutinizing my financial statement, which had no relevance to deposits in their casino.
Realizing that I wouldn't back down easily, the Barz administration took the most idiotic step by unjustly banning my account, effectively stealing my funds and blocking my access to all casinos within their group. I strongly advise against playing at this casino – you'll lose both money and time.
CLOSED: [Due to inactivity of submitter]: Barz banned the account and took the money!
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Last post
made 7 months ago by
Complaints Moderator
- Started by
- yahor
-
Newbie
6
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- Started by
- yahor
- at Mar 29, 24, 06:27:47 AM
-
Newbie
6
-
- Replied by
- Complaints Moderator
- at Mar 29, 24, 06:35:40 AM
-
Super Hero
1655
Hello yahor,
First of all, welcome to LCB! Glad to have you here.
Can you please send us your casino username/id via private message so we can reach out to the casino representative and inquire about your case?
Thanks!
-
- Replied by
- Complaints Moderator
- at Apr 01, 24, 08:34:36 AM
-
Super Hero
1655
-
- Replied by
- Complaints Moderator
- at Apr 03, 24, 04:52:42 AM
-
Super Hero
1655
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