UNRESOLVED: Azure Hand withdrawal taking too long

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Last post made 2 years ago by Berks
KingyDk
  • Started by
  • KingyDk
  • Australia Newbie 8
  • last active 1 year ago

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  • KingyDk
    • Started by
    • KingyDk
    • at Oct 04, 22, 07:23:00 AM
    • Australia Newbie 8
    • last active 1 year ago

    Same here im waiting on a 10 k payout for 2 mths ago now I can't even log in but u keep getting emails from 

    [email protected] saying sorry for the delay it will be sorted shortly what a joke 

  • KingyDk
    • Replied by
    • KingyDk
    • at Oct 04, 22, 07:35:42 AM
    • Australia Newbie 8
    • last active 1 year ago

    I've been waiting nearly 2 1/2 months for a 10 k payput from Gogoroom user name KINGYDk they keep telling me it's in the process sorry for the delay then I all of a sudden can't log in and can't access the site but I still received messages from  

    [email protected]

    [email protected]
     

    Telling me that it's currently in the process I think they are pulling my leg can someone pls help me I've been with this place since it was Spin oasis then true blue then azure hand now go go Room

  • Berks
    • Replied by
    • Berks
    • at Oct 04, 22, 07:36:21 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hi KingyDk,

    Can you please send us your account username via private message, so that we can contact them in order to try to speed up that process.

  • Berks
    • Replied by
    • Berks
    • at Oct 04, 22, 07:45:37 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hi KingyDk,

    We have sent an email to the Casino in hopes that we will get some positive updates about your withdrawal. Keep an eye on this thread for any updates.

  • KingyDk
    • Replied by
    • KingyDk
    • at Oct 04, 22, 04:54:34 PM
    • Australia Newbie 8
    • last active 1 year ago

    Thank you so much 

  • Berks
    • Replied by
    • Berks
    • at Oct 06, 22, 05:22:43 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hi KingyDk,

    We still haven't received any updates from the Casino regarding this case. We will send a reminder email in hopes that we will get some information about your concerns.

  • Berks
    • Replied by
    • Berks
    • at Oct 06, 22, 06:12:56 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hi KingyDk,

    This is what the Casino employee said about your issue:

    "Hope this Email finds You well.

    As far as we can see from the Players' account, his request has been escalated by his VIP host and the request is being handled at this moment.
    Hopefully, the Players' request should be resolved in the quickest time manner.

    Thank You! "
     

  • KingyDk
    • Replied by
    • KingyDk
    • at Oct 06, 22, 03:36:46 PM
    • Australia Newbie 8
    • last active 1 year ago

    Thanks for this post from:

    Thanks so much they have been saying this for weeks !! Thanks for your help I'll keep you posted 

  • Berks
    • Replied by
    • Berks
    • at Oct 07, 22, 01:44:32 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hi KingyDk,

    We won't give up, we are waiting for the update. Please let us know if you receive the funds.

  • KingyDk
    • Replied by
    • KingyDk
    • at Oct 07, 22, 02:49:09 AM
    • Australia Newbie 8
    • last active 1 year ago

    Thanks for this post from:

    200% I will nothing to date so fingers crossed and thanks for all your efforts

  • Berks
    • Replied by
    • Berks
    • at Oct 10, 22, 01:23:00 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Hi KingyDk,

    Did you get any update from the Casino? We are still waiting for response.

  • Berks
    • Replied by
    • Berks
    • at Oct 13, 22, 03:03:45 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hi KingyDk,

    Unfortunately, we will mark this case as UNRESOLVED due to Casino unresponsiveness.

    Once you or we get some updates on your case we will re-open this complaint.

  • KingyDk
    • Replied by
    • KingyDk
    • at Oct 13, 22, 08:58:31 PM
    • Australia Newbie 8
    • last active 1 year ago

    Nothing still not happy rorting grubs 

  • Berks
    • Replied by
    • Berks
    • at Oct 14, 22, 04:17:51 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hi KingyDk,

    Really sorry to hear that.Crossing fingers for your payout. Hope you will get what you deserve.

  • KingyDk
    • Replied by
    • KingyDk
    • at Nov 02, 22, 02:20:04 PM
    • Australia Newbie 8
    • last active 1 year ago

    Apparently they are now Bali fortune 

  • Berks
    • Replied by
    • Berks
    • at Nov 06, 22, 03:35:55 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hello KingyDk,

    Unfortunately, we are not able to help you because we are not getting a proper information or valid updates on the complaints, so obviously they don't want to cooperate at all. 

    We will mark this case as UNRESOLVED due to Casino unresponsiveness.

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