CLOSED [Due to inactivity of submitter]: Avoid Lucky Legends Casino!

2,145
views
6
replies
Last post made 1 year ago by Anchi
bradp1979
  • Started by
  • bradp1979
  • United States Newbie 3
  • last active 1 year ago

Top bonuses

Readers of this topic also read:

  • I deposited I was sent a bounus played through balance was knocked down to 50. I verified my account got a email saying I can now withdraw. Tried to withdraw now it brings a message saying wrong info...

    Read
  • CasinoBello Review Sign Up Bonus: 00% up to €500 + 150 Spins 2nd Deposit Bonus: 70% up to €400 + 70 Spins 3rd Deposit Bonus: 50% up to €400 + 50 Spins 4th Deposit Bonus: 100% up to €700 + 70...

    Read
  • Hello dear LCB community. I would like to clarify with you whether my winnings of $100 were taken away from me fairly. I made an account on 9.2.2024, passed verification without any problems. And...

    Read

Top bonuses

Please or register to post or comment.

  • I was sent an email that said that I had been granted 33 spins on a game. I clicked the link, and won about $15 on the spins. I checked out the terms and conditions, and saw that video poker was not allowed for money won on the bonus. I had a playthrough balance of something like $600, and my bonus balance was the full $15 or so that I had won. No problem. I clicked on video poker, just in case, but it said "game is unavailable due to restrictions." So I went an played a different slot. After a while of playing, I had won a bit, had a little over $100 balance, and my playthrough balance showed $0.00, and the bonus balance showed $0.00.

    I clicked again on video poker, and sure enough, since the bonus terms had been met, the money was now available for withdrawal, and I could now play video poker. I played for a bit, then hit a royal flush, winning $2,000. I clicked "cashier," selected "withdraw," jumped through the ID verification hoops, and requested a $2,040 withdrawal. I then chatted customer support, and asked if the withdrawal was valid. The support agent said it was, and that there was nothing that they could see that would prevent the withdrawal.

    24 hours to the minute later, I saw that my withdrawal was changed to "manager withdrawal approved" and I was sent $11 to my Bitcoin wallet. 

    I contacted support, asking them when it would arrive, and they said that since I was using money won from a bonus, video poker was not allowed. I argued that when I was still playing with bonus funds, video poker was unavailable due to restrictions, but as soon as I had satisfied the bonus, the game opened to me. They counter-argued that the funds were essentially forever attached to the bonus rules, even though the terms do not state that. The terms state that the maximum withdrawal applied even after playthrough was met, but not that the restricted games would remain restricted. 

    Worst-case scenario, I should have been given the maximum withdrawal amount. Instead, I was given the $11 that I deposited to verify my account and not a penny more.

    TL;DR - I won $2,000 with a royal flush, and Lucky Legends refused to pay.

  • Hello radp1979,

    What is the max cash out for that no deposit bonus? Is the bonus cashable or non-cashable?

  • The bonus was cashable with a $1,000 max cash out. When I put in the request, I expected it to be reduced to the $1,000 max. Instead, they reduced it to the $11 I had deposited as part of the withdrawal process to verify my BTC wallet.

  • Hello radp1979,

    Please send us your casino username via private message.

    Thank you

  • Hello radp1979,

    We are still waiting for your Username. Please send us private message to be able to help you.

    Thank you.

  • We will be closing this complaint due to inactivity of submitter.

lcb activities in the last 24 hours

Most viewed forum topics

Anchi
Anchi Serbia 1 month ago
214

See all casino bonuses available for your country on our Halloweenbonus themed page. We will also post updates in this thread for your convenience. If you find any Halloween themed offers feel free...
Best Halloween Casino Bonuses For 2024

Anchi
Anchi Serbia 2 months ago
14

RitzSlots Casino No Deposit Bonus New Players Only! Amount: $100 Bonus Code: WELCHIP100 Sign Up HERE! WR: 30xBonus Allowed games: Slots Max cash out: $100 Restricted countries for the bonus: Belarus,...
Ritz Slots Casino No Deposit

tough_nut
tough_nut 2 months ago
3

Grande Vegas - Exclusive Free Spins New players only - USA OK! 100 Free Spins on ' Mega Monster ' How to claim the bonus: New players need to sign up from our LINK and use the bonus code upon...
Grande Vegas Exclusive No Deposit Bonus