RESOLVED: Avantgarde Casino Delay

I have a pending withdrawal in this casino and 16 days of waiting has already passed,
it would be nice to know when it will be processed finally , thank you.

 

Hi PetersonGambler,

May I ask you for your account credentials to send me via private message, so that we can ping Casino Representative.

thanks , already sent

Hello PetersonGambler,

Thanks for providing with us your account details. We have contacted Casino, and once we get the update we will let you know. Keep you posted.

Hello PetersonGambler,

Please note that according to our T&Cs, withdrawals, especially when cashing out from a free chip where no real play ever occurred, can take up to 18 business days from the day your account was fully verified with the relevant verification documents.

Your account was verified on September 16th.

Thank you for your patience.

Avantgarde

Hi PetersonGambler,

When you receive your money please let us know so we can mark this case as resolved.

Hello PetersonGambler,

Did you receive your funds?

Hello PetersonGambler,

Did you receive your funds? Please do let us know so we can mark this case as RESOLVED.

Probably not , still didnt processed

it's been 24 days since the approval, and still did not processed
if it's not difficult it would be great to write to the representative
and find out when the transaction will be processed please

Hi PetersonGambler,

Please notify us when you receive your money. Hope that a payout will be very soon.

Hi PetersonGambler,

We have sent an email to Casino Rep, in order to check what is happening with your withdrawal. If we get a response, we will back to you. Keep you posted.

Thank you very much , money received two days ago !

Hello PetersonGambler,

So good news. Enjoy your winnings! 

We will mark this case as RESOLVED!

What's up with the long waiting times for cash-outs at this place,  why is it that most other online casinos can do it much faster? 

Hi AxelWolf,

Avantgarde Casino received a warning from LCB due to poor support, they have no interest in cooperating with the LCB to resolve complaints in a timely manner. Players experience slow and often delayed payments, we encourage players to play elsewhere.

Our recent test proved that Avantgarde Casino indeed has serious issues with paying out player's withdrawals. You can see the full report here.

Thank you.

Unfortunately,  I made my deposit and withdrew long before that.