RESOLVED - alladins casino and sister casino highnoon

>:(              they took between them and there sister casino high noon over $300 in deposits from me until one day my card was declined cause i was $1.26 short on my card so they shut down my account and demanded i send them several documents proving im not a terrorist because of this! i am not kidding,if anyone wants to check my account is "yobaboy" they will not pay me back for the money they accepted and they are aware of the fact i have no legs and have to pay $40 just to get to the bank and staples where i can get my statement and pay to fax it to them. i am a member of 149 other casinos and each has told me unless you win you do not have to send us the papers,when i mentioned this to alladins they told me they were trying to help me,when i asked how? i got silence-i told them how i lost my legs in iraq and more silence,i asked how she was helping me by making me pay $80 round trip and $10 to fax these papers-more silence-think about that before you deposit,thank you for listening to me,trying to remain humble- yobaboy  ):      either reopen my accounts and if i withdraw i will spend the $50+ dollars to get these documents to you and keep in mind,no other casino has done this to me in fact one after i made a deposit and they asked for documents heard my explanation and put my money back on my card in under 48 hours so i dont want to hear its impossible for them to do that,they would be flat out lying!  no other casino in my history has ever done this to me after getting as much money as they could off me and then kept it!!!  :'$

- i sent them a copy of this post and now to see if they answer,i bet you even money they will ignore it and keep there money,or offer some immpossible solution like ask for the cards i have changed maybe 10x since then since they are throwaway debit cards.    :'(  you watch!!!!!!

-you know what? i will pray for them,theives never give back stolen money and i expect nothing to come of this,vut i pray they change there ways and realize they are hurting the poorest of the poor.      the people that did this to me,i love you (as a human being) but i dislike you as people. i guess i should just offer them the other cheek? 

Please contact their representative on the forum HERE, he might be able to help you.

I've messaged the rep with a link to this thread.

blue

Hi Yobaboy,

I am having our cashier team look in to your issue, the moment I hear back I will be in touch.

Regards
Stephen

Ok here goes,

I have checked across all casinos and I can find a total of $96 in deposits, $71 in 2011, and $25 in 2013, after the deposit in 2013 support staff from Buzzluck attempted to call you to verify details, on the third attempt somebody answered and denied knowing the account owner.

In 2014 there was another attempt to make a deposit, the deposit attempt failed. This was not because there was a deficit of $1.26, it was because security checks were failed and your account flagged.

Now this could be for many reasons, (reasons that I am not willing to go in to detail over the forum), however the casino the has a right to protect itself. At this point our cashier team requested that you send in documents to verify your identity. You refused, and your accounts were closed.

If you wish to speak to someone regarding your accounts in more detail then I would contact [email protected] due to data protection there is only so much I can put on here.

Remember these people are here to help you resolve these situations, repeatedly referring to them as terrorists will not help anyone solve the matter.

Regards
Stephen

@OP You do know there are also other decent RTG you could play at. If you are feeling mistreated by CWC. Please feel free to shop around, I DID!

as i said i will repeat,keep the money,i offer you the other cheek,i just ask here and in all the other forums i am members of do not give these people your money,they know why i cant spend all this money to deposit $20  i would have to be an idiot,this "rep" or whatever he is just gave me the stupidest answer i have ever heard. why dont you open my account for 5 minutes and then close it? i will give you another $20 and then you can close it again and keep it,you need it more than i do.trying to practice christian values and hearing reasons like this to rob me bring feelings in me i havent felt since my legs were blown off in iraq,sir i will pray for you and please,enjoy a surf and turf dinner with the staff there on me with the money you have gotten from me. thank you for your help,wishing you much more prosperity,mr. george h-------    account-yobaboy  and make sure you chew loud and smack your lips for me while your at it.   this must be me "the retard"-

Yeah they are a good casino group.  Sent documents to prove your not a terrorist. LMAO.  Maybe if you approached the situation in a professional manner it would get resolved.  I highly doubt they took $300 from you.

WHERE DOES A DISABLED VET GET $50-$80 JUST FOR THE PRIVILEDGE TO PAY SOMEONE WHO HAS ACCEPTED DEPOSITS FROM ME FROM MY HOUSE FOR $20 AT A TIME BECAUSE MY MONEY IS SHORT BUT I STILL WANT A LITTLE ENTERTAINMENT? EHY DIDENT THEY ASK FOR IT BEFORE TAKING MY MONEY? LISTEN,I AM A MEMBER OF AROUND 149 CASINOS AND NONE,ABSOLUTLEY NONE HAVE ASKED ME TO PAY OUT THAT KIND OF MONEY UNLESS THEY HAD TO PAY ME NOT PAY THEM? YOU WORLK FOR THEM OR ARE GETTING FREECIES OR GOT PAID BY THEM BEFORE,THANK THE LORD YOU GOT TWO LEGS AND CAN DRIVE A CAR.COUNT YOUR BLESSINGS. AND REMEMBER THIS,THE WINER OF THE WAR WRITES THE HISTORY,ALWAYS! THEY ARE THEIVES AND ALWAYS WILL BE IN MY BOOK. ANYONE WHO MAKES THE RULES UP AS THEY GO ALONG WILL ALWAYS WIN. YOU DISLIKE ME FOR BEING MAD FOR BEING ROBBED? BE A MAN AND LOOK ME UP,ILL TIE BOTH HANDS BEHIND MY BACK AND LET YOU SMASH ME AT WILL WHICH IS HOW I FEEL IVE BEEN TREATED BY THESE 2 CASINOS ANYWAY.ANY SHILL CAN COME HERE AND KNOCK DISABLED PEOPLE WITH LOW FUNDS,ITS VERY EASY,BUT FACE TO FACE IS VERY DIFFERENT. I LOST MY WIFE,MY KIDS AND NOW TO THE NO GOOD PEOPLE MY MONEY AND THANK YOU FOR HELPING ME FEEL THIS ANGER I TRIED TO AVOID BY SAYING JUST KEEP IT AND ENJOY YOURSELVES.BE PROUD OF YOURSELF YOUR A VERY SPECIAL PERSON KNOCKING A MAN WHO IS ALREADY DOWN WITHOUT MEANS,IM NEARLY UNABLE TO PAY MY RENT SO I SPEND $20 HERE AND THERE AND PRAY I MAY BETTTER MY CIRCUMSTANCES,I GUESS IM A REALLY BAD GUY.I PAY THAT MINIVAN AND I GO WITHOUT DINNER FOR A MONTH,YOU TRY IT PLEASE  FOR A MONTH AND TELL ME HOW YOU FEEL AFTER.            NOW,I WILL STILL TRY TO PLAY AND TRY TO CONVINCE MYSELF THERE MAYBE 1 OR 2 DECENT PEOPLE LEFT IN THIS SCREWED UP WORLD WHO GO AFTER THE POOR RATHER THAN THE BANKS AND RICH WHO STOLE EVERYTHING FOR US,YEAH,MY DISABILITY BANKRUPTED US NOT THE TRILLIONS OF WELFARE THEY STOLE FROM US TO GIVE TO THE ELITE,THE RICH AND THEBANKS.

WHERE DOES A DISABLED VET GET $50-$80 JUST FOR THE PRIVILEDGE TO PAY SOMEONE WHO HAS ACCEPTED DEPOSITS FROM ME FROM MY HOUSE FOR $20 AT A TIME BECAUSE MY MONEY IS SHORT BUT I STILL WANT A LITTLE ENTERTAINMENT? EHY DIDENT THEY ASK FOR IT BEFORE TAKING MY MONEY? LISTEN,I AM A MEMBER OF AROUND 149 CASINOS AND NONE,ABSOLUTLEY NONE HAVE ASKED ME TO PAY OUT THAT KIND OF MONEY UNLESS THEY HAD TO PAY ME NOT PAY THEM? YOU WORLK FOR THEM OR ARE GETTING FREECIES OR GOT PAID BY THEM BEFORE,THANK THE LORD YOU GOT TWO LEGS AND CAN DRIVE A CAR.COUNT YOUR BLESSINGS. AND REMEMBER THIS,THE WINER OF THE WAR WRITES THE HISTORY,ALWAYS! THEY ARE THEIVES AND ALWAYS WILL BE IN MY BOOK. ANYONE WHO MAKES THE RULES UP AS THEY GO ALONG WILL ALWAYS WIN. YOU DISLIKE ME FOR BEING MAD FOR BEING ROBBED? BE A MAN AND LOOK ME UP,ILL TIE BOTH HANDS BEHIND MY BACK AND LET YOU SMASH ME AT WILL WHICH IS HOW I FEEL IVE BEEN TREATED BY THESE 2 CASINOS ANYWAY.ANY SHILL CAN COME HERE AND KNOCK DISABLED PEOPLE WITH LOW FUNDS,ITS VERY EASY,BUT FACE TO FACE IS VERY DIFFERENT. I LOST MY WIFE,MY KIDS AND NOW TO THE NO GOOD PEOPLE MY MONEY AND THANK YOU FOR HELPING ME FEEL THIS ANGER I TRIED TO AVOID BY SAYING JUST KEEP IT AND ENJOY YOURSELVES.BE PROUD OF YOURSELF YOUR A VERY SPECIAL PERSON KNOCKING A MAN WHO IS ALREADY DOWN WITHOUT MEANS,IM NEARLY UNABLE TO PAY MY RENT SO I SPEND $20 HERE AND THERE AND PRAY I MAY BETTTER MY CIRCUMSTANCES,I GUESS IM A REALLY BAD GUY.I PAY THAT MINIVAN AND I GO WITHOUT DINNER FOR A MONTH,YOU TRY IT PLEASE  FOR A MONTH AND TELL ME HOW YOU FEEL AFTER.            NOW,I WILL STILL TRY TO PRAY , TRY TO  LOOSE EVERYTHING AT THE AGE OF 19,MY WIFE AND CHILD LEFT ME CAUSE I LOOK LIKE FRANKENSTIEN MONSTER AND CAN NO LONGER FUNCTION AS A MAN. ARE YOU PROUD OF YOURSELF YET? I HAVE NO FAMILY,MY MOTHER AND FATHER DIED SHORTLY AFTER I GOT BACK CAUSE THEY COULDENT CONTINUE THE CARE OF CHANGING MY DIAPERS AND FEEDING ME AND CLEANING CONSTANT MESSES. WHY DONT YOU COME KILL ME AND DO ME A FAVOR? I WOULD APPRECIATE IT,AND TAKE WHAT LITTLE MONEY I HAVE LEFT IN MY WALLET ITS YOURS. I HAVENT ANYTHING TO LIVE FOR AND TO BE TREATED THIS WAY JUSTS MAKES ME WISH YOU WOULD USE THAT HATE TO END MY MISERY,COME DO IT I WILL GIVE YOU WHAT LITTLE I HAVE IN THIS SMALL ROOM IM ALLOTED.  THANK YOU FOR ALL THE HATE,I FEEL THE WAY I DID THE DAY I GOT BACK AND I THINK ALL THE WORK I PROGGRESSED TO IS GONE,I INVITE YOU TO COME TAKE THAT HATE OUT ON ME BECAUSE UNFORTUNATLEY MY LORD DOES NOT PERMIT ME TO DO WHAT I FEEL NEEDS TO BE DONE.GET YOU EUGENISIST PROGRAMS GOING ALREADY,YOU ARE ALL FREINDS OF SOCIALISM,BATIONAL SOCIALISM IS THE SAME THING JUST ASK JOE STALIN.IM IN MY MID 40'S AND AWAIT DEATH. I DONT HATE ANY OF YOU THOUGH,YOUR ALL MISGUIDED AND BRAINWASHED TO ROOT FOR THEIVES AND SCUM,ILL PRAY FOR YOU WHILE I PRAY FOR MY DEATH,AND I MEAN THIS MOST 100% SERIOUS-GOD BLESS YOU ALL INCLUDING YOU AT ALLADINS,YOUR A VERY DISTING OPERATION,BEING THE ONLY ONE OF 149 CASINOS TO HAVE ROBBED ME,A MAN LIVING ON A SMALL MARINE PENSION WITHOUT A CENT IN THE BANK WHO WEARS DIAPERS,PLEASE,ENJOY YOUR DINNER WHILE I EAT MY BOLOGNA SANDWICH.  GOD BLESS ALL AND MAY YOU ALL END UP IN HEAVEN.

    MY APOLOGYS TO ALL,THIS HAS TAKEN ME SOMEWHERE I DID NOT WANT TO GO,sorry caps, anyways the rep is the only one who deserved this,i have them on my phone tape and i wish i could play it for you,you would not believe-anyway-i said to much but these people have no respect for human life and i just wish i wasent the kind of person that a dollar can sometimes mean the difference between life and death,i still dont see how you make rules up as you go along and if i was a rep i would make something up like OH MY GOD! YOU SET OFF RED FLAGS! YOUR A DISABLED VET WITH NO LEGS! EFF THAT,YOU KNOW ITS B.S. they took my money and i asked for nothing in return unless i won and there is no excuse,just none! 149 other casinos agree,and i dident want to share my "diaper wearing" but now you can see why i have to travel by medical transport out of pocket if its not a doctors appointment,they know this i told them,i have the chuckling they muffled on my phone tape. they treated me like crap and differently and will never admit it. so please never mind,drop it and they must realy need whatever money they took from me without documentation whethere it was $1 $100 or $300,they are that much richer and having the last laugh. so never mind im dropping it before i lose what life is left that is ebbing out of me very fast and its sped up considerebly today,they prob took 20 years from me today. thank you everyone and i will pray for you rep and pray for myself to discontinue hating you-i havent felt this in years!!!1 :'$ amp; amp;

I had not played at Club World in a year and then i recently deposited $20 and played for about 4 minutes (no lie) on 20 and 40 cent bets. I did receive 100 free spins for Halloween and only got around 5 bucks. I stopped playing because i could not get any playtime there. I do not like the $20 paste and pay deposit or the not so good bonuses they give (one reason i do not take a bonus). As a  low roller i had to find somewhere else i could play where i could deposit lower and enjoy more then minutes playing. I asked for a bonus but was told no,so i asked Karolina to close my account. She could also see from my history that every deposit ever made lasted minutes  8'|. Sometimes people say minutes and it is longer so i want to be very clear when i say minutes, i mean minutes. I do enjoy playing and occasionally winning, but when your play time is like that i suggest you look for somewhere else to play(just my opinion). Maybe i will play again one day but not right now. It may be another year for me.

I had the worst play time there too. Besides I don't deposit with them anymore because A) They offer too many sub 100% bonuses and B) Their bonuses are non cashable. There are just too many other RTG that offers better bonuses that are cashable as well...

sorry that happened,the only reason i fought to be able to deposit is because lcb ranks them pretty high and i thought that was because of their honesty,i was wrong,i think the rankings are based on how much commision lcb makes from which casinos and i cant say i blame them,after all they(lcb) are offering valuble services to us and they cant badmouth them if they make so much through signups. i understand now,its only based on buissness-from now one i will research each and every new casino i want to deposit at on my own and just use lcb as a probability of a decent casino guide. thank you everyone for helping me with this,i went into this with zero expectations after what they said on the phonecall to them,snickering because im disabled was what really got me wild,people like that are the kind of people who would have stephen hawking "put to sleep" because of his disbility.

Hi Yobaboy,

I have given you the reason why your account was closed unfortunately you have failed security checks, and we are within our rights to protect ourselves from future deposits. We did not steal your money,  you played all balances in full, and lost - Over a year ago.

You tried to deposit again recently  (1 year later) and was blocked by our automated security systems. Something has changed in the last year, as every deposit is screened, and the deposits you made 1 year ago were cleared.

I understand that day to day life can be hard and filling in documents is not your number one priority however due to the failed security checks we will need them if you wish to play further with us.

I cannot go in to huge detail over a forum for data protection, but I have offered you a resolution in emailing our cashier team for more information, whether you chose to explore that is entirely your choice.

Regards
Stephen