RESOLVED....AC Casino

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Last post made 11 years ago by blueday
thunderbucks

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  • thunderbucks
    • Started by
    • thunderbucks
    • at Oct 17, 13, 12:39:09 PM
    • Canada Newbie 6
    • last active 8 years ago

    So i have been a loyal player at AC casino for quite awhile and have actually been fortunate enough to be able to cash out a couple of times.
    Each time it took awhile but within 30 days i was paid.
    However this last time has been a complete disappointment. I sent in a withdrawal request on the 27th of July and have yet to be paid. It was approved and sent to processing within 10 days but has stalled there. I have emailed accounting many times as well as management but I get no response other than  " we will forward this ticket to the accounting manager"
    Going to be 90 days soon so huge thumbs down to AC Casino and the Pamper group!

    AC Casino

    1.2/ 5

  • blueday
    • Replied by
    • blueday
    • at Oct 17, 13, 01:02:41 PM
    • United Kingdom Almighty Member 37999
    • last active 2 years ago

    Thanks for this post from:

    Hi thunderbucks.

    We do have a rep for this casino and you can message them direct on the forum HERE.  Alternatively, you can post in their thread in the Direct Casino Support forum HERE

    I hope your withdrawal is processed asap.

  • thunderbucks
    • Replied by
    • thunderbucks
    • at Oct 17, 13, 01:07:21 PM
    • Canada Newbie 6
    • last active 8 years ago

    Thanks for your suggestion i will give it a try  smiley

  • thunderbucks
    • Replied by
    • thunderbucks
    • at Oct 17, 13, 03:29:37 PM
    • Canada Newbie 6
    • last active 8 years ago

    Thanks for this post from:

    Just a follow up, after contacting the casino rep and following their suggestion my issue was resolved almost immediately.
    Thanks to LCB the Casino Rep and AC management.

  • blueday
    • Replied by
    • blueday
    • at Oct 17, 13, 04:22:56 PM
    • United Kingdom Almighty Member 37999
    • last active 2 years ago

    Thanks for the update and glad to hear your problem has been sorted.

    Updated thread to resolved.

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