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Last post made 8 years ago by Emma.lcb
drmorgan
  • Started by
  • drmorgan
  • Newbie 1
  • last active 8 years ago

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  • drmorgan
    • Started by
    • drmorgan
    • at Feb 01, 16, 06:33:21 AM
    • Newbie 1
    • last active 8 years ago

    Made a cc deposit.  They said to do it again it didn't go thru. I ended up doing it 4 times.  They insisted it didn't go thru.  I called my bank while on chat 2 deposits went thru.  The chat rep disconnected me so did 2 more reps.  They kept telling me they couldn't help me unless I made another deposit.  I have sent a copy of my bank statement, and now they don't want to chat with me just leave me on hold.  No phone #.  they have had $60 plus fees of my money for 9 days.

  • Emma.lcb
    • Replied by
    • Emma.lcb
    • at Feb 01, 16, 06:57:57 AM
    • Serbia Hero Member 950
    • last active 5 years ago

    Hello Drmorgan,

    A casino rep has been made aware of your complaint.

    Thank you for your patience.
    Best regards,
    Emma

  • Emma.lcb
    • Replied by
    • Emma.lcb
    • at Feb 01, 16, 01:27:04 PM
    • Serbia Hero Member 950
    • last active 5 years ago

    We received an update from the casino representative,

    The casino received your bank statement and they are currently looking into the situation.

    I will update you as soon as possible,

    Again thank you for your patience.


  • Emma.lcb
    • Replied by
    • Emma.lcb
    • at Feb 12, 16, 02:53:11 AM
    • Serbia Hero Member 950
    • last active 5 years ago

    Thanks for this post from:

    We got a reply from 7spins Casino, please see below:

    “Dear lastestcasinobonuses.com,

    Thank you for bringing this matter to our attention.
    We have been incessantly trying to contact drmorgan via phone and email in order to reach a resolution in regards to this matter.
    We are looking forward to getting in touch with drmorgan as soon as possible so that we can offer them our sincere apologies along with an equitable reimbursement.

    Thank you again,
    7spins.com"

    Drmorgan, please let us know once you get reimbursed.

    Thank you for your patience.
    Emma

    7Spins Casino

    2.4/ 5

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