CLOSED: 5plusbet5 Real Scam Casino

Warnings on the 5plusbet5 casino scam, these are ordinary thieves, I win over 4,000 euros in the casino, they postpone the payment, wrote that they have a neteller problem and finally come up with a reason to not pay and give me the reason:

Hello!

According to experts of the risk management department, you are
suspected of unfair play. In accordance with the rules of 5plusbet, such
accounts are subject to blocking or cancellation of bets (rule No. 10.6)

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Best regards,
support 5plusbet.com

10.6 If 5PLUSBET suspects that the Client at the time of the bet had information about the outcome of the event specified in the bet, then such bets are recognized as invalid. In this regard, the bookmaker company reserves the right to block the customer's account. In this case, the company is not obliged to prove the cause of such suspicions.

They are really fun, because I only played in Netent Slots, so how do I know the result of the bet?

they are real idiots and frauds, they wrote that they had a problem with Neteller, yesterday he got an e-mail what he had pasted in his first post, today they send me next point terms, they change their minds every day.

Hello!

Dear customer, in the previous letter a typo was made when specifying
the rules item! Your account has been suspended for violations of the
site rules ITEM 1.6 (with which you have agreed at registration):

1.6. If the customer has registered more than one of the websites on
Betconstruct's platform and / or the customer has more than one account,
in this case the company has the right, at its discretion, to block all
accounts and leave only one corresponding to the country of residence of
this client. By registering, the client confirms the exclusive
intellectual property of the company for these Rules, as well as the
system regulated by them.

--
Best regards,
support 5plusbet.com

can anyone explain to me what is going on in this section of the rules? does it mean you can have one account in the entire BETCONSTRUCT network?

HI Panekk,

Sorry to hear that. Yes, it seems the casino team changes their minds about your case. We don't have this brand on our lists but we'll try to get in touch with them and ask what's going on. Could you please PM me your casino username?

Thanks

Thanks for sending your username. We sent it to the casino. Let you know once we hear back from them. 

Perhaps they were mistaken and this letter was not addressed to you? Because in games you can not really know the result in advance)))

Hi 

We got the same message as your second email. The reason for closing your account is multiple accounts you made. However, we asked them about the first email they sent you which said that your account was blocked due to a suspected unfair play. We've asked for the explanation and the real reason why you have been blocked.

Please take a look at their email.

Thank you for contacting us.The client's account is blocked for violating the rules of the site (paragraph 1.6) with which he agreed at registration.

[1.6. If the customer has registered more than one of the websites on Betconstruct's platform and / or the customer has more than one account, in this case the company has the right, at its discretion, to block all accounts and leave only one corresponding to the country of residence of this client. By registering, the client confirms the exclusive intellectual property of the company for these Rules, as well as the system regulated by them.]

They lie, I only had one account, from my IP adress and other data I created one account, they lie, it is very easy to write that I had a multi account have no evidence for it,

they close my account based on the fact that they have suspicions, without any evidence, they just think so and on this basis they can steal the won money.

Scam Casino.

As I mentioned in my previous post we already asked them for more information about your account and two different email contents you got from them. We also want to find out why they blocked you and state the genuine reasons for that. We'll keep you informed. 

Well, casinos should at least provide proof of their words. Logs and so on. They can easily do it.

Another reminder was sent to the casino but still no reply from them. Have you heard anything in the meantime? 

they will not answer you because they know well that there is no evidence that I broke the rules, they do not like to pay because they are SCAM CASINO, and players should stay away from this Russian casino casino 5plusbet5.

It's better to confiscate 4,000 e for this casino > pay the player.

Hi Panekk,

We finally heard back from the casino. Please take a look at the message they sent: Client's account ID 50114580 blocked for violating the rules of the site, paragraph 1.6. (If the client has registered on more than one of the websites on the Betconstruct platform and/or the client has more than one account, in this case the company has the right, at its discretion, to block all accounts and leave only one corresponding to the country of residence of the client. By registering, the client confirms the exclusive intellectual property of the company on these Rules, as well as on the system regulated by them.)

I received the same message a long time ago, but it not changes that the casino is a thief, because I had one account.

they give the point of the regulations, but that's not true, from my IP certainly one account opened.

I know that nothing can be done, which is why the casino is a scam.

We asked for the evidence but we're still waiting for their email. We are doing our best to get through to them and get more info about your account. 

you will not get evidence because they do not exist :)

Hi Panekk,

We finally heard back from them. As per their email, they couldn't provide us with the evidence since it is confidential info for the whole Betconstruct platform. However, they got the info that there is a possibility of fraud using accounts on different sites. Furthermore, you were also transferring money from one account to the another.

They provided this rule again:

1.6. If the customer has registered more than one of the websites on Betconstruct's platform and / or the customer has more than one account, in this case the company has the right, at its discretion, to block all accounts and leave only one corresponding to the country of residence of this client. By registering, the client confirms the exclusive intellectual property of the company for these Rules, as well as the system regulated by them.

Unfortunately, there's nothing further we can do for you. We did our best to get the info and find out why they blocked you. There is no point in contacting them over and over again and getting the same thing every time. Casinos share the info within their network if there is a suspicion of some illegal activity so that they can protect themselves.