RESOLVED: 24pokies.com - blocked site in poland no ansswer from support

hello

i'am from poland, i played on 24pokies.com use bonus etc, - poland was not excluded. Sudenly, on half of may they blocked site for poland. I have money on account but i cant withdraw. Support not answer on e-mail (in spite i got confirmation about ,,read'' my e-mail). I try to log in by proxy site, but i can't withdraw that way. Moreover, I try via proxy talking on LC but when i ask about my situation, they disconnect. 

Do you have simillar problem ? how can i withdraw my money if they blocked site and not answer?

ps i still get from 24pokies.com on e-mail box bonus offers....it looks lie fraud.

Please help me

i got e-mail to manager of 24pokies.com [email protected] but he not answer too (in spite i got confirmation about ,,read'' my e-mail).

please help me 

 Sorry to hear that,meczpl.

We don't have this brand on our site but we'll try to get in touch with them and ask why they've been ignoring your messages. That's strange. They should reply your emails. Please PM me your casino username. 

Casinos have started to restrict Polish players due to new laws. The Progressplay platform for instance has told all casinos using its platform to restrict players from Poland starting this June.

See story about it here

ok but if you change terms in time when plish players have money on account, it should be withdraw. 

Today i try again by proxy site contact with live chat, but again they disconected with no answer.

No cooperate, no answer. they have mo money and i cant do nothing with it. 

Please help me 

another casinos told in advance, for example that they clos for polish players from 1.04.2017 r. and you should withdraw until a date. ....for example 15.04.2017 r.

in this situation, no information, polish players play and suddenly, they blocked site with no information, no cooperation, no withdraw money.

Moreover, 3-4 times in a week i getting e-mail from 24pokies.com about supper deposit bonus offer... 

all in all it looks like fraud ....please help me 

We've contacted them. Will do our best to help you. Let you know once we hear back from them. 

thank you so much. i still wait. do you have any answer from them ? 

We sent them a reminder too. Still nothing. Let you know if they get back to us.

i send them reminder today too. i got confirmation that they ,,read'' my e-mail. and nothing. no answer. i think that they feel impunity and Laugh me in the eyes. I make deposit, win money, and they holds my money over one month...it is fraud. it is teribble...

We got a reply from the casino. They informed us that your account is still open and you just need to log in and ask to withdraw your money to your Skrill account. You can login make a withdrawal but you can't play. 

They don't accept Polish player due to new law and regulation. 

Try to do it as they suggested and let us know if you've managed to get your money. 

but as i told you, i cant log in because they blocked site for poland !!!! when i fill in www.24pokies.com i see what in attach file...

So i cant log in and ask withdraw. i try it via proxy server, but i can;t too this way. please send them information, that i cant log in and ask withdraw because, they blocked site. 

i add file with confirmation that they blocked site for poland. 

please help me 

I see! Yes sorry  you told me that. Then they'll have to figure out how to pay you out. 

so can you contact them again and ask them to manually withdraw on skrill account wchich was use, to deposit ? 

Yes, they confrmed they'd transfer the many manually to your account. Please keep us updated. 

as i suppose, thay don;'t tell when they process transfer to my account. ? becaouse still nothing. 

They didn't state the date but since it's Monday I hope they're going to transfer the money this week. Give them more time. Hope it will be resolved soon.

i hope so :) thank you Melissa N for your effort and involvement in my matter. :)

unfortunately, sitll no play out from 24pokies.com :( i write every day them e-mail with ask about withdraw and i see only that they ,,read'' and no answer... can you send them another e-mail to make faster processing withdraw ? 

We'll contact them no worries. 

yes ! today they withdraw ! thank you so much for help ! small beer for you !! from me ! 

i'am sure, that if i dont contact with you, they dont withdraw, so it is amazing what you do. i'am so really enojy. thank you. i think, i will have hangover tomorrow ;) cheers!!!

Great! Glad we could help you. Thanks for the beer! ;) Enjoy and don't drink much!  

thank you so much. i'am proud of you. 

thank you once again at all ! i have hangover as i supposed, but it is beautiful hangover. i don't remember yesterday night but it was magic!

today in poland if free day - it is catolic celebration called ,,god body'' so lets celebrate ! 

You survived a hangover which is great. Enjoy your day off.