UNRESOLVED: 21grandcasino.com is ignoring my messages and emails

1,583
views
4
replies
Last post made 2 years ago by Sydney
jidss
  • Started by
  • jidss
  • Thailand Newbie 9
  • last active 2 years ago

Back to list

Readers of this topic also read:

  • Hi LCB'ers, Testing Lucky Hippo Casino- an unlicensed and US-friendly online platform! Find out both the smooth aspects and challenges of the process. Highlights: Tester of the day: Juggaloroscoe...

    Read

    Reviewing Deposit/Cash-Out process at Lu...

    2 482
    2 months ago

  • Everygame Casino - Exclusive $400 September Freeroll Tournament For New and Existing Players - US OK Please note that the tournament platform will be only for Desktop and Download. Guaranteed prize...

    Read

    CLOSED: Everygame Casino - Exclusive $40...

    7 285
    2 months ago

  • iNetBet - Exclusive Sign Up Bonus New players only! US OK! Amount: 200% up to $1000 How to claim the bonus: Players need to sign up through our LINK , and claim the offer via code while depositing....

    Read

    iNetBet Exclusive Sign Up Bonus

    1 546
    2 months ago

Please or register to post or comment.

  • jidss
    • Started by
    • jidss
    • at Nov 22, 21, 01:21:22 AM
    • Thailand Newbie 9
    • last active 2 years ago

    Hello I am from Thailand.
    I played in 21grandcasino.com with username maimai9.
    Earlier on August I won a total of EUR 2,782.50.
    After tying to request a withdrawal many times, which they kept on rejecting without telling me why.
    They finally paid me in October but they only paid me EUR 252.50 out of the EUR 500 I requested.
    I asked them about the EUR 247.50 missing payment but they never explained what happened to it.
    So I requested a new withdrawal of EUR 282.50 earlier this November and 3 weeks has passed but they still have not paid it.

    Also, my account is verified on May.

  • Sydney
    • Replied by
    • Sydney
    • at Nov 22, 21, 02:51:15 AM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    jidss wrote:

    Hello I am from Thailand.
    I played in 21grandcasino.com with username maimai9.
    Earlier on August I won a total of EUR 2,782.50.
    After tying to request a withdrawal many times, which they kept on rejecting without telling me why.
    They finally paid me in October but they only paid me EUR 252.50 out of the EUR 500 I requested.
    I asked them about the EUR 247.50 missing payment but they never explained what happened to it.
    So I requested a new withdrawal of EUR 282.50 earlier this November and 3 weeks has passed but they still have not paid it.

    Also, my account is verified on May.

    Hello jidss,

    Sorry to hear about your issue with Grand 21 Casino. We've sent them an email and asked them to check what's going on with your withdrawal. Keep you posted.

    21 Casino

    3.1/ 5

  • Sydney
    • Replied by
    • Sydney
    • at Nov 24, 21, 05:45:45 AM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    Hello jidss,

    Unfortunately, all our emails sent to them bounced back. Please note that this casino is on our Warning list due to predatory and player unfriendly terms and conditions, along with reports of slow payments and confiscation of winnings. 

    We'll keep trying to get in touch with them, however, we doubt they'll respond to us.

    Keep you updated.

  • Sydney
    • Replied by
    • Sydney
    • at Dec 02, 21, 04:02:56 AM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    Hello jidss,

    Since all our emails sent to the casino bounced back, we're going to close this complaint and mark this case unresolved. If we manage to get a reply from them, we're going to re-open this complaint. 

Quick Reply

Please enter your comment.

lcb activities in the last 24 hours

Most viewed forum topics

Anchi
Anchi Serbia 1 month ago
211

See all casino bonuses available for your country on our Halloweenbonus themed page. We will also post updates in this thread for your convenience. If you find any Halloween themed offers feel free...
Best Halloween Casino Bonuses For 2024

211 View
Anchi
Anchi Serbia 2 months ago
11

RitzSlots Casino No Deposit Bonus New Players Only! Amount: $100 Bonus Code: WELCHIP100 Sign Up HERE! WR: 30xBonus Allowed games: Slots Max cash out: $100 Restricted countries for the bonus: Belarus,...
Ritz Slots Casino No Deposit

11 View
tough_nut
tough_nut 2 months ago
3

Grande Vegas - Exclusive Free Spins New players only - USA OK! 100 Free Spins on ' Mega Monster ' How to claim the bonus: New players need to sign up from our LINK and use the bonus code upon...
Grande Vegas Exclusive No Deposit Bonus

3 View