Hi vnboy,
Hope you are well.
Please accept my sincerest apologies for the inconvenience, there seems to have been a misunderstanding on that Live Chat occasion.
The problem at the time you tried to claim the bonus was that your previous action was a free bonus, because per terms stated above: "A bonus cannot be claimed if the last action is a free bonus."
Good thing is that I see your 79LCBSPINS were processed afterwards.
Sorry again for the inconvenience, and hope to see you with us again very soon!
Kind regards,
Mikey
Casino Management
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