Same here I got email I am a loyal player deposited and withdrew many times over the years but no more if I can’t play the bonuses then I will find a new casino for my deposits too ☹️
William Hill Casino No Deposit
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- Replied by
- Laurane stevenson
- at Nov 23, 17, 02:23:50 AM
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- Allstarmikey
- at Nov 23, 17, 02:59:42 AM
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- Imcookie
- at Nov 23, 17, 03:33:36 AM
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Do they really expect a bunch of gambling enthusiasts to limit the amount of no deposit offers, when they are blatantly advertised and there for the picking?! Come on WH, use your noggin! ANY gambler that realises there is free money to be had every day is gonna take it, BLANKET STATEMENT.
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- AlPaS78
- at Nov 23, 17, 04:34:46 AM
- Sr. Member 264
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Mathew - 22/11/2017 11:57 PMHi Aleksandr,
Following a review of your account, we regret to inform you that we have removed your eligibility for any William Hill Online gaming offers and promotions for our Vegas, Macau, Games, Scratchcards, Casino and Live Casino products.
This decision was based on the type of activity identified on the account and / or that your activity was deemed to target our promotions or bonuses in a way other than their intended purpose.
We are pleased to confirm that we will continue to offer you an exciting betting and gaming experience through our wide range of products and services. You are still eligible for all other William Hill promotional offers, unless you have been previously notified otherwise.
Regards,
2 years ago they limited my bet with your bookie, now this... terrible casino and Sportsbook. I'm more than a foot to them!
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- Replied by
- Allstarmikey
- at Nov 23, 17, 12:17:42 PM
- Super Hero 2368
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- Allstarmikey
- at Nov 23, 17, 03:29:13 PM
- Super Hero 2368
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Dear Mike,
We are sorry you have closed your William Hill Online account. If you wish to reopen your account in the future, please use our Retrieve Login page or contact our Customer Services.
We hope to see you back with us in the future.
Regards,William Hill
There ... its done !!!
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- Derbixrace
- at Nov 23, 17, 03:30:35 PM
- Jr. Member 63
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- Allstarmikey
- at Nov 23, 17, 11:57:39 PM
- Super Hero 2368
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Hi Mike,
Thanks for your email.
First of all, apologies if you feel that way. However, this was due to a business decision. As stated on the email you've received, your account was flagged due to the pattern of your business and/ or that a high proportion of your activity targets our loss leading prices or promotions.
On the other hand, I could see that you've already closed your account on your end. I'm sorry to learn as you've done that. If you wish to re-open your account, please do not hesitate to contact us and we would warmly welcome you back.
Should you need any assistance, please do not hesitate to contact us. We are available 24/7.
Kind regards,
Rachel
William Hill Online
Customer ServicesCIAO WH
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- mamt35
- at Nov 24, 17, 12:36:23 AM
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- solorom
- at Nov 24, 17, 03:38:26 AM
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Our Must Drop Jackpots have been bursting full of wins. Now is your time to win one for free - with 5 Free Spins on the brand new Three Musketeers.
*Max 5 free spins. Three Musketeers only. Player restrictions & terms apply.
Terms and conditions
5 Free Spins (the “Promotion”) will run from Friday 24th November, 00:00:01 (UK time) until Sunday 26th November 2017, 23:59:59 (UK time) (the “Promotion Period”).
This is an onsite promotion and available to all William Hill customers.
The Promotion applies to Vegas play only.
This bonus is only available to players with a GBP/EUR/USD/CAD currency account converted at a rate of 1:1 (eg. £1=€1/$1).
In order to use your 5 free spins – all you have to do is open Three Musketeers slot.
Free spins will be credited at 0.20p per spin. -
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- pusher777
- at Nov 24, 17, 04:44:52 AM
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solorom wrote:
Our Must Drop Jackpots have been bursting full of wins. Now is your time to win one for free - with 5 Free Spins on the brand new Three Musketeers.
*Max 5 free spins. Three Musketeers only. Player restrictions & terms apply.
Terms and conditions
5 Free Spins (the “Promotion”) will run from Friday 24th November, 00:00:01 (UK time) until Sunday 26th November 2017, 23:59:59 (UK time) (the “Promotion Period”).
This is an onsite promotion and available to all William Hill customers.
The Promotion applies to Vegas play only.
This bonus is only available to players with a GBP/EUR/USD/CAD currency account converted at a rate of 1:1 (eg. £1=€1/$1).
In order to use your 5 free spins – all you have to do is open Three Musketeers slot.
Free spins will be credited at 0.20p per spin.I am curioius for who did You shared with that. Almost everybody gegt banned in WH from promos
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- pusher777
- at Nov 24, 17, 06:50:21 AM
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- Judesiukas69
- at Nov 24, 17, 01:37:51 PM
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- PattyCovers
- at Nov 24, 17, 05:06:17 PM
- Full Member 233
- last active 4 years ago
Well... Just read my email and I also got banned from the free bonuses at Will Hill casino.I find it pretty shocking because i've rarely won money off of these bonuses and never made a single withdrawal. I've made many deposits here in the past, and just when money gets tight for me, they decide to block me from free bonuses. In my opinion that's not a professional way to treat your loyal customers. I really don't understand why casinos offer and advertise these type of bonuses when they know players are going to use them at will (no pun attended). I'm not going to close my account over this, however I will modify the awesome reviews i gave them to reflect this nonsense.
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- mamt35
- at Nov 24, 17, 05:55:24 PM
- Hero Member 722
- last active 1 month ago
William hill has been alot in our news this year, along with 5 others as having to answer to CMA as to unfair practices for promos, withdrawals etc, they are under pressure (however I think if people complained about this incident, I dont think it would favour them) They also tried to block and complain about a merger earlier with Ladbrokes and Coral, with it monopolising the market...not sure it went far...but needless to say, I feel they are deers in headlights at moment
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- Replied by
- mamt35
- at Nov 24, 17, 06:09:01 PM
- Hero Member 722
- last active 1 month ago
And to add to that...William Hill I am a depositor but not regular deposit, I have never withdrawn, mine has been restricted from promos, my partner has an account on William hill that hasnt been restricted and not depositor . . Ladbrokes is my main bookies, my partner doeant even have an account on Lads...just saying lol
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- Replied by
- richard scott
- at Nov 25, 17, 05:23:31 AM
- Full Member 199
- last active 2 years ago
I also got "the email" (also a depositing player). Just seems like an act of spite on the part of W. Hill but I won't be closing my account out of my own spite because it'll be interesting to see whether I get another email in 6 - 12 months saying, "Richard we miss you at W. Hill Casino, why haven't you been playing? Here's a free £5 bonus" - Lol.
I mean i'd understand if they only banned non depositing/inactive players but as a gambling operator they must know as well as everyone else that over time, players' will lose more often than they will win. I just don't see their logic here.
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- Replied by
- Dave Cooper
- at Nov 25, 17, 10:46:02 PM
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- mamt35
- at Nov 26, 17, 01:43:20 AM
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- solorom
- at Nov 26, 17, 03:53:20 AM
- Sr. Member 274
- last active 3 years ago
Hi guys..Maybe who have this problem too..I dont see my balance on any livecasino-games
How to solve this problem?Thanks
2.4/ 5
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- Replied by
- JackieNL
- at Nov 26, 17, 09:56:10 AM
- Super Hero 1615
- last active 3 years ago
solorom wrote:
wimvl83 wrote:
ask about it in the chat thats wat i would do.
"Change the browser, clear the cookies"-Does not help
also I have the latest version Adobe flash playerGreetings Solorom, if William Hill offer's 5,- euro games for Mayfair roulette then its only for that specific game only until u meet the required wagering. So, if u played other games then ur balance is not showing then u should continue playing Mayfair roulette until u meet the requirement wagering, i think. Good luck! :)
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- Replied by
- Judesiukas69
- at Nov 26, 17, 10:21:35 AM
- Sr. Member 310
- last active 3 years ago
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- robby8111
- at Nov 26, 17, 11:14:08 AM
- Sr. Member 355
- last active 4 years ago
JackieNL wrote:
solorom wrote:
wimvl83 wrote:
ask about it in the chat thats wat i would do.
"Change the browser, clear the cookies"-Does not help
also I have the latest version Adobe flash playerGreetings Solorom, if William Hill offer's 5,- euro games for Mayfair roulette then its only for that specific game only until u meet the required wagering. So, if u played other games then ur balance is not showing then u should continue playing Mayfair roulette until u meet the requirement wagering, i think. Good luck! :)
the wagering on Roulette is such easy as 1 2 3 you just need luck the first 2 bets to double up and then you can go with 50/50 bets like red/black even/odd just have to hope that the 0 will not be nominated
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- Allstarmikey
- at Nov 26, 17, 11:16:32 AM
- Super Hero 2368
- last active 1 day ago
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- mamt35
- at Nov 26, 17, 01:55:38 PM
- Hero Member 722
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- Allstarmikey
- at Nov 26, 17, 11:43:09 PM
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- robby8111
- at Nov 26, 17, 11:54:26 PM
- Sr. Member 355
- last active 4 years ago
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- Replied by
- xbornluckyx
- at Nov 27, 17, 06:11:41 PM
- Hero Member 665
- last active 3 years ago
Hi all just been reading your latest posts laptop been broke, I also got email banning me from promos a week after I decided to deposit because they have been very good with promos, its almost like they came on here and looked at users that have been in this forum lol, I really do not see why this bother offering promos for free if you are gonna ban ppl because they use them, I can understand multiple accounts, and never being a depositor but I was a depositor and decided to deposit after a year or so because I was tempted back but won't again because of this, hardly good customer attracting lol
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- Replied by
- JackieNL
- at Nov 27, 17, 06:17:07 PM
- Super Hero 1615
- last active 3 years ago
It was so funny at William Hill chat, i asked live support Errol about 5 free bonus for roulette, he said confirm details and all that stuff, i sended him my username and everything personal info. he said ur account is closed by urself.. Wanna re-open again? I said, Oke, thats fine.. He re-activated my account and i asked Errol again for 5 free bonus for roulette he said u have bonus restricted active. We cannot lift up your bonus restrictions, it stays forever, i said.. Oke please close my account again, great support.. Thanks bye hehe :)
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- Replied by
- Allstarmikey
- at Nov 27, 17, 11:05:59 PM
- Super Hero 2368
- last active 1 day ago
We are banned for live ...
Hahaha stupid casino management ... I hope they will go broke because of this ;)
3.1/ 5
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- Allstarmikey
- at Nov 28, 17, 10:09:11 AM
- Super Hero 2368
- last active 1 day ago
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- at Dec 11, 17, 05:34:13 PM
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- last active 8 days ago
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- Laurane stevenson
- at Dec 13, 17, 04:56:24 PM
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- last active 2 years ago
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- Judesiukas69
- at Dec 14, 17, 04:16:05 AM
- Sr. Member 310
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