Rich Casino No Deposit

Recieved $10 in my account today

I received an email for $10 free today.

loosealot, did you have to ask support or was it already in your account?

I had to ask, but there were no problems.

I did get it also, and was given with no problems BUT he did say that my next time would have to be a deposit that i have recieved other no deposit bonuses, but he was still kind and let me have it

25$ for me

I got the $10 thank you

i downloaded rich casino for the very first time yesterday and went to redeem my code and was told i already had an account there.  Well i must have an evil twin because when i requested my so called login info i was cut off so i went to live help again and was rudely told off and eventually told to email support because they could not help. I emailed support and have yet to hear..  This is the second casino that has pulled this.....

So here's my chat woth them.  I'm actually still logged in as I'm posting this

Booo73 17:25:06
Hiya hun how are you?  I was sent an email for a special no deposit bonus if I contacted you.  Can you help me please?
Kimberly 17:25:06
Thank you for contacting online support. One of our support operators will contact you as soon as possible.
Ron C 17:25:16
hay baby
Ron C 17:25:19
whats up
Booo73 17:25:23
Hiya Ron how are ya
Ron C 17:25:46
cool
Ron C 17:26:03
lettie can i interest you in something o ooooooooooo so sweet
Booo73 17:27:22
well I can't deposit for a week or so ...so I'm hoping that email was a good one for a freebie right now anyway..but whatcha got?
Ron C 17:27:49
sorry you can not
Ron C 17:27:57
you have recived 114$ of free chips
Booo73 17:28:12
then you probably shouldn't be sending the offers to me eh
Booo73 17:28:33
kinda of a fraud to give and then take back...even if I haven't deposited
Ron C 17:28:58
but you got 114$ of free chips dont you want to play
Booo73 17:29:47
hmmmmm...hey Ron...ya think maybe that's why Top Games are all rogue now...email promos that aren't honored...I love your games but I'm not giving my money to any casino that doesn't honor their promos hun
Booo73 17:30:13
I know I've gotten freebie but then you guys shouldn't be sending them to me right
Kimberly 17:30:13
Thank you for contacting online support. One of our support operators will contact you as soon as

Now how unprofessional is this guy....Hey baby what's up!!!!! Are you freakin kidding me. Now I use the word hun but that is very common chat lingo and everybody uses it but wow did this guy ever take it to the next level eh. STAY AWAY

Final Update (the rest of the conversation)
Kimberly 17:30:13
Thank you for contacting online support. One of our support operators will contact you as soon as possible.
Dave. 17:31:26
because youre into making a deposit ?
Booo73 17:33:24
?????
Dave. 17:33:37
are you interested in making a deposit ?
Booo73 17:34:00
No I'm nor going to deposit if you aren't honoring the free chip promo you sent me...I may not have deposited but then you shouldn't be sending me the offers then
Booo73 17:34:19
where did Ron C go?
Dave. 17:34:39
i see that you have received 114 free so far
Booo73 17:35:20
look I'm sorry but I recieived an email offering a freebie and now I'm being talked to very rudely...I know I have had alot of freebies but if you were not going to honor the email then you shouldn't have sent it to me no matter how many freebies I've
Dave. 17:35:38
why haven't you made a deposit ?
Dave. 17:35:48
after like 50 free ?
Dave. 17:35:54
did you not like the casino ?
Booo73 17:36:20
because you don't have a method I can use and because your reputation isn't exactly stellar...and this false offer via email isn't proving otherwise
Ron C 17:36:27
we do have now
Ron C 17:36:31
why not deposit and try
Booo73 17:37:32
again because as far as I can tell you can not be trusted to be honorable ie not honoring email promos regardless of the players history...if you give it then you should honor it
Ron C 17:37:42
ok thanks have a good day
Ron C 17:37:44
bye
Booo73 17:38:11
wow I just got swithced between two reps in one conversation...ARE YOU FREAKIN KIDDING ME
Booo73 17:38:21
ROGUE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Booo73 17:38:39
and I will be posting this conversation on the forum I work for
Ron C 17:38:54
thanks alot for your kind words
Booo73 17:39:36
NOT BLOODY LIKELY BUD
Booo73 17:39:39
BYE BYE
Booo73 17:40:03
I'm sure my account will be mysteriously locked the next time I try to login

I've been gambling for many years and have never been treated so disgustingly. Never in a million years will they ever get my money

Dave was the one i spoke with, i told him about the email, he said one moment please, next i knew within just moments the 10 was in my account, i said thank you kindly, then he said you know you have gotten 100 and something in freebies and asked will i be making a deposit? I said to be honest im broke and trying to make some money so i can deposit, as soon as finances are better i will be, he said nothing more other then he typed a : - ) face..

I can't understand why some get so rude and some are so nice, that is so right about sending out emails and to honor them regardless of the players history... IF you were a regularly depositing customer, i'm wondering if anyone would of gotten the emails and the email honored with no problems or would there of been an excuse as to "this is for new people"...

hi gang , Dave just told me i have gotton 60$ in free chips. i told him not to bother sending emails i have a distrust with his casino , gl josie46

Hi everyone, I downloaded the casino yesterday and told them i got an email for a free $10. Within 2 min there was $10 in my account, no one even talked to me, i just said ty and played.

Well im a Vip and i dont deposited.

You are getting this email because you are a member of Rich VIP

Dont? Now i ask in chat!

The "cash surprise " code sent in cash is a deposit bonus.

:(

A bit misleading, but what do I expect? lol

Hi all,

This casino http://www.richcasino.com/welcome-bonus/ still have a $15 no deposit sign up bonus, shouldn't this be added to the review page, just an idea...

Just download, sign up and edit profile and ask support and they will credit it for you

gl all

LuckyRJ

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Lol, what a joke these top game "casinos" really are, they give poor treatment to UK players in my experience anyway but a no deposit bonus where you cant cash out ANYTHING I mean please, these guys must be seriously desperate

I was also shocked when I get a free $10 no deposit needed and I asked them about the wagering, they told me there are no WR for this free chip because it's playmoney. So if you get some free chip from them please ask live chat support first before you play it!

This one I'm sure must be rogue. When I asked about the 50 no deposit and what I could cash out he said I could cash out nothing. He said to be able to cash out the 50 I had to deposit with it and I would have also received a 300% bonus too.


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