hollywood sportsbook/casino

Please wait for a site operator to respond. You are currently customer 1 in queue.

Hello, my name is Alfred Thompson. I'll be assisting you today.

Josephine: Hello, I was wondering how do I get the $30 no deposit for the download casino?

Josephine: Hi Alfred

Alfred Thompson: Hi Josephine.

Josephine: xxxxxxxxx

Josephine: is my account number

Alfred Thompson: Please give me a moment to look into this...

Josephine: Ok thank you.

Alfred Thompson: The promotion works like this, you must place a deposit at least for the minimum amount and play as a minimum $10.00 at the download casino, that way you will receive the $30.00 bonus.

Alfred Thompson: fax

Josephine: oh so it is not a no deposit bonus? You have to deposit to get it? That doesn't sound right, I thought it was to try out the casino.

Alfred Thompson: Please disregard the last message.

Josephine: Thanks for your help though.

Alfred Thompson: You're very welcome.

Alfred Thompson: Is there anything else I may assist you with today?

Josephine: No thanks, you have a wonderful night.


All in all it is a No Deposit Bonus, after you deposit.

:-*

Hello -
Well, I had complied with the terms for  the 30$ boner per support and am still waiting.  I have checked back 5 times or so and they always say that they will get back to me in 24-48 hours.  I have been waiting several days.  The 2nd chat host said I should get it the next morning which was yesterday and so did the prior host who said the same thing for the prior morning.  Still nada. 

The hosts are very courteous but it seems when they dint have an answer, they tell you what you want to hear or issue a new trouble ticket in which always results in "we appreciate your loyalty.......but we can not accommodate that measly 5% match comp you requested after losing over $400 the last few days at our casino.....we can offer you a 10% match on your next deposit.  Oh and happy birthday!...."  ...no that's what their emails really mean.  Oh well, the casino is fantastic, but if you are looking for freebies, go to COOLCAT...lol!  :'(

Just an FYI - they are sisters with Sportsbook.com.  Love that casino.  Not very generous with the reloads or comps, no matter how frequent you deposit, but has a great variety.