Rule in regards to duplicate accounts

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Last post made 7 days ago by JovanaV
Lee Broome
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  • Lee Broome
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  • Lee Broome
    • Started by
    • Lee Broome
    • at Nov 07, 24, 05:10:20 PM
    • Newbie 3
    • last active 2 hours ago

    What are our legal rights in regards to casino duplicate accounts,  my question is when a casino refuses to pay winnings ( ie for having duplicate accounts) I understand the loss of the winnings withdrawal.  However I'm confused about how they can actively accept my deposits etc . , when they back out of the withdrawals and delete the account and balance .  

    Is there any legal grounds for us players to be able to at least get our deposits back when this happens?

  • Basritajak
    • Replied by
    • Basritajak
    • at Nov 07, 24, 07:53:38 PM
    • France Newbie 6
    • last active 2 days ago

    Its great post. of course there should be some rules for casinos when time of withdrawal regarding duplicate accounts. If they accept deposits then why not accept withdrawal? 

  • JovanaV
    • Replied by
    • JovanaV
    • at Nov 14, 24, 03:24:15 AM
    • Serbia Moderator 1844
    • last active 2 hours ago

    Thanks for this post from:

    In most casinos, having duplicate accounts is considered a serious breach of their terms, often leading to the forfeiture of winnings and account closure. If you have a specific issue with a casino regarding this, feel free to submit a complaint, and we’ll try to assist you.

    Thank you.

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