Member's claimed shop items

Hi Diane1967Fl, 

Please check your account. Your account should be credited. 

Hi, Markotic,    Thank you very much.  My account was credited. 

                                                      Yippeeeeeee . !   

I purchased a $25  chip for Drake casino in the shop a few days ago and it still has not been credited to my account.  username  cdpusa67.  can someone please help me with this ?

Hi

You were supposed to be credited yesterday, March 18. I will contact their casino representative as soon so possible, But it;s the weekend so I will probably know more next week, on Monday. 

Thank you Markotic ,   I appreciate your help.!

Hi Markotic   I just checked again and still my account was not credited the $25 chip I purchased for Drake casino in the shop.

Hi, 

I've contacted their casino representative as promised, as soon as I know more I'll let you know The rep is out of office and will be back later today, and will check your account then. 

Hi Diane1967Fl, 

So this happened. You were credited the spins instead of the chip, and you played them and won $10.40. But the casino representative decided to credit your account with the chip anyway. 

If their team makes this mistake again, please do not play the wrong bonus. Let me know right away, and I will check with them. 

markotik

Markotik Thank you so much for all of the effort that you put in to getting this resolved.  Really appreciated .         

                   Thanks   Markotik  

This reward program is really handy and cool.  Thank you so much for taking the time.

оплатил в магазине 25 спинов, а всю информацию не внес, (номер счета и логин) как быть теперь, можно ли дополнить?

Translation: paid for 25 spins in the store, but didn’t enter all the information, (account number and login) what to do now, can I add it?

Hello skullvorqa88, 

I have edited your post to include translation in the English language since English is the official language of the forum. 

Please check your casino account, your Tusk Casino shop purchase is approved and credited. Also, please note that the standard time frame for the purchase to get processed is 48 hours (weekends excluded). More info about the LCB Shop can be found here. 

My lcb chip for extreme was not alloted to my account 

Serene00

HI Zellemamaflyazz, 

Yes, your Extreme Spins request was denied because you were not eligible - your last few actions were free bonuses. 

To qualify for their Shop offers your last action must be a deposit. In case you're rewarded with their loyalty, it will be ignored, but you must deposit to qualify. You cannot claim two free items in a row. 

I purchased 20 free spins for Drake Casino 4 days ago and they have not been credited to my account . Could you please help me with this?  Drake Casino username :  cdpusa67

oh again? Sorry to hear that, Diane1967Fl. 

You were supposed to be credited on May 31st. I will check with the casino representative what happened this time. 

markotik

Thank you Markotik i appreciate your help in this matter.  

Hi Diane1967Fl, 

You should be re-credited now. Please check your Drake account for spins.

markotik 

I am a newbie here, but love the whole idea of sharing casino, game reviews, and rating or expressing opinions we all have with playing in different casinos. so earning points for the shop for our favorite casinos makes it all that more exciting. Thanks to the admins and LCB members involved.

LisaCash413

Markotik,  I checked my account and yes it was credited .  Thank you so much for your help . You are wonderful. !  

           So much appreciated.    From the Twins in Florida,   Diane and Denise      

Those of you that have purchased Slots.lv chip, there will be a slight delay. The casino representative is away till Tuesday next week. Thank you for your patience.

How do you get the option to choose shop items for Brango and  Extreme? 

Hi Ra2377ven, 

by simply clicking  on an item you want , like any other shop item. . Brango offers only one item the $20 chip, but Extreme does offer two items, the chip and spins. 

Perhaps I misunderstood your question. 

I purchased 20 free spins for Drake casino about a week ago and I haven't seen it credited to my account . Can you please help me with this ?  username  cdpusa67.

Hi Diane1967Fl,

If you are referring to a purchase made on 27th Aug, it was approved and credited to your casino account yesterday, 31st Aug. 

Can you please check your casino account again just to confirm it was not credited?

Thank you. 

Hi ,  MarijaS  

             I just checked it and no it has not been credited.  I really appreciate your help on this .

                              Thank you.  

Hi, OK, I will contact their casino rep. 

HI Diane1967Fl, 

The spins have been credited, please check your account. The rep mentioned that the spins should be claimed asap. They will expire as it's turn of the month. 

regards, 

markotik

Markotik,    

       Thank you so much for your help . I just checked my account and the spins have been credited .

I purchased 20 free spins for Drake casino a few days ago and I haven't had them credited to my account.  Can you please help me with this ?  

yeah, I haven't heard back from their casino representative. Earlier today i sent a follow up and hopefully they will provide the results soon. 

Markotik I just checked my account and it was credited thank you so much for your help.  

hello sir, has anyone ever bought bitcoin with LCB chip?  how long does it take for the bitcoin to enter the wallet?  because I have never bought bitcoin with an LCB chip.  I will be making purchases in the next few days.

Hi Izuy,

48 hours (not including weekend days) is the standard time frame for all shop purchases to get processed. 

I was denied a order because bitzstar claimed I have not deposited in November. That is a completely untrue. I made several  deposits on that site in November. 

Hi snb6448, 

ok, I will contact them and ask for more information regarding your request. 

Hi snb6448, 

I've just heard back from their casino representative and they said that you've never made a deposit at BitStarz. ([email protected] - the email you provided for BitStarz purchases).

I purchased 20 spins for Drake casino about 4 days ago and  nothing has been credited to my account . Can you help me with this please ? My user name is  cdpusa67       Thank you .

Hi, 

Your request was sent yesterday as we do not send out request on weekends. If I do not hear back from their casino rep. I will send a follow up tomorrow. :)

Thank you Markotik.!       

Hi Markotik I was just wondering if you had heard from Drake Casino. I have not recieved my spins that i had purchased from the shop. username: cdpusa67.

Hi Diane1967Fl, 

You were supposed to be credited on December 13, will check with their casino rep. what happened. 

I just checked my account again and nothing has been credited. Was wondering what happened ?

I sent a message to the casino representative  yesterday, and he replied that he would check and your account, and then ... nothing. 

EDIT: I've just got anther message from the casino rep. and you were re-credited. but it's unclear why the bonus isn't sticking. 

Hi Diane1967Fl, 

Please check your account now, you account is now credited. 

My shop purchase from 5 days ago still isn't in my slots.lv account! 

Now it has been denied!!! I've made 2 deposits in the last week and both were over the minimum 20 required to use the shop purchase!!! I don't know who is running that mess at slots .lv but this is getting bad. They have denied my shop purchases several times and the one time I complained and had Lcb look into it then slots lv said they were wrong and credited my chip... am I supposed to do this every time I purchase a chip with slots lv because they sure have been wrong every time they said I didn't qualify!' 

Genesys casinos have been (I hope temporarily) removed from the Shop. We'll try to reach them and get results for pending requests.  

Still waiting for slots.lv to credit my account

Hi danesduns, 

If I don't get your result today, I will send  them a follow up.