Member's claimed shop items

Requested the freechip from eatsleepbet more than 48 hours ago,but still not received.

I am still waiting for 25€ to Skrill. I purchased it on 17.April. If mentioned 48h is valid, I should get my money...NOW!

It was requested last night.  I've been advised by the person that pays them "....will let me know when Skrill is paid".  I've done all I can do and it's just a matter of waiting.  Thanks for your patience. 

No yelling is necessary!

I´m disappointed, one could think that LCB has ability to handle these kind of money transters in time but I´m still waiting... 

Stop  being disappointed and be glad we get something that really is free. 

There is no such thing as "free money". 

I'm not prepared to discuss the finer points of cash ordering with you.  Suffice to say it has been requested and it will be paid by the person that pays them as soon as is possible.

I'm not going to comment on this because you're just winding me up now.

If it is able to be paid tonight, you will get it early hours of the morning.  If it's not able to be paid tonight, I'll come back to this thread and let you know.

I am waiting now for 4 days to get my purchase  to skrill but till now still nothing.

I hope u will get in EUR. Because ive received in USD currency, 48 hours later.. Received was 19.41,- euro.

Money received but... If asked do I want euros or dollars and I say € and get $, do I have right to complain?

Maybe LCB has reason to check their processes. It seems that I'm not the only one that has faulty money transfers.

Yesterday I claimed 35 casino spins at Oshi casino, free spins credited today morning.

Thank you LCB

You didn't ask for Euros. You just entered your email address, so no, you have no right to complain.

I'll write to you and sort this out.  My apologies to you as you did ask for Euros.

It was paid last night.  One day was spent waiting for your Winaday result and one day was out of my hands as the person that pays them couldn't do the Skrill that night.  You have received it as fast as it could possibly have been sent to you. 

Next time you apply, please make sure you have spent $5 on casino chips successfully before you apply for your cash item. 

This is how I put it:

"[email protected]

€"

So I think I have right to complain. Or somebody should get glasses?

I'm not going to argue with you.   You never entered Euros or €.  If you had, I would be apologising to you for my error but as you didn't, I can't.  This matter is closed!

Thanks i got it today and also in euros.

Thanks alot for support Blueday, i reallly really appreciate that. Let's hope in future will be in Euro's, it means alot to me! Have a nice weekend all! :D

I think you are so rude. If I were in LCB's shoes you'd get one big $0.

 Of course you are free to complaint but you need to be able to provide evidence to support your claims. Now, you were shown ( by Blue via PM ) that your request was not submitted in euros. You see we decided to offer Euros even though you earn in dollars as we recognize that a lot of members' wallets are in euros. This actually COST us more as we pay the full 25 and dont apply the exchange rate ( if we did you would receive less euros ).  But in order to be paid in EUR you need to clearly state that when submitting your item purchase.

Frankly, we have no problem to pay you the difference with the next e-wallet purchase. However it is absolutely unacceptable to keep complaining when we showed you that an error was not on our end. Even if it was our error, it would be easy to rectify it, so you are really blowing this out of proportion.

You also might think you are entitled to be rude and insulting , however I would strongly advise you against it. Dont do it again!

For the transparency sake I am attaching your request ( your email was crossed out for privacy reasons ) that shows your submitted e-wallet email without specifying that you want to be paid in Euros.

I have no doubt that you indeed wanted to enter euros but we go by with what we receive. With that said we are not perfect and of course we can make an honest mistake but thats just not the case here. 

As I mentioned we can pay you the exchange difference with your next Skrill purchase.  

P.s.

Just to make sure, Ive requested from our techs to test and see if there is issue with entering any currency symbols. 

If there is a problem they'll quickly fix it.

stay tuned.

I purchased free spins for 24ViP casino on April 17 and they have yet to arrive. Customer service for the casino directed me back here. Any help or explanation would be appreciated. 

Thank you all

Has been a few weeks since I read and posted here ... And I did miss something  ...

All I want to say about all that is; people should really first  think very carefully before complaining about ANYTHING here ... We should all be more than happy that LCB hands out free cash for just beeing active here and allows us to exchange it in the more than awesome shop !!!

Queried it with the casino, as you know, as these were credited according to them.

Omg!

It was just yesterday evening when I requested Spacelilly spins and Neteller credits  ...

And not even 24 hours later both are allready processed and ready to use/spend :)

No one can ever tell me LCB isnt great and awesome  ... those people really are ... erm ... well I just leave it like that haha

Blue and LCB ... THANKS again for everything !!!

Did you notice they had been credited.  Casino error they said - they had not credited them.

Timing is everything! 

I claimed yesterday $25 Neteller, received today on my Neteller account.

Thank you LCB

1. Blueday for 25 on skrill time to process is 24 hours... 

how long is wait on skrill purchase ?? 

The wait time for any purchase is up to 48 hours (not including weekends and bank holidays) but most items are dealt with before the 48 hours is up.

Please note that Lucky Creek, Mandarin Palace, Grand Eagle and Treasure Mile rep appears to be away (not notified to me) so I thank you for your continued patience.  I'm chasing him up for a reply...again.  Also, no response from Oshi Casino either.  Again thank you for waiting so patiently.

blueday, thanks for you answer.

Purchased Skrill today, lets hope for euro currency this time.. 'll be patience and crossing fingers ;)

Grand Eagle etc all received....well almost all.  I've had to go back to the rep for clarification on a couple of them.

Oshi removed from the shop as no reply from them for a few days.  Thanks for your patience all who are waiting.

Who made purchases while Oshi was active, the will be refunded if no answer?

Yes- if you make any purchase and it's not credited, it will be refunded. 

Oshi update - they have now responded and once I've done all the results, it will be returned to the shop.  Got some other bits to do first though.

I purchased yesterday skrill, winaday and slotland...today was the balance in slotland and winaday in my account. Thank you LCB for the nice feature on this site <3

Purchased myself some spins for Spacelilly ... Remains an awesome offer for me ... Please keep it pleassseee keep it in the store :D

Oshi now back in the shop.

It's not going anywhere....

Thats the one and only reply I wanted to read haha :)

made a request for 25€ to skrill on 29th april. i wonder if this is the night/morning i get those finally? unless theres a problem with those?

It was requested late on 29th April and was paid (after chasing) on 1st May.  I'm double checking with the person that pays them but they won't be around now until Monday or possibly Tuesday.

i double checked my skrill just to be sure. there were no transactions there 1st of may, or anykind what so ever. i think its stuck in cyber-space or something? im sure lcb will sort this out and i will get my 25€ next week. 

Yes you will get it.  Please send me your email address for Skrill by private message so I can double check it with the one you provided when you purchased it.   Thanks

I tried playing at BitStarz and said my jurisdiction isn't allowed. I'm in the USA and it says US accepted. To quote a famous comedian, "What's the deal?"

i got my 25 to skrill just now. one week it took but happy to see it in my skrill. 

Apologies are sent to you from the person that pays them.  They missed it. 

Some chip updates:

Winaday / Slotland - The rep is away until Wednesday

Trada - still chasing up one old request which was ignored.  I've removed them from the shop until I hear back with that result and the weekend results.

Hello, blueday,

Could you check about my purchase of $25 Skrill item the other day? :)

Oh, I received it some hours ago, thanks!!! :)

On the 08th of May I claimed 30 Casino Spins at Wild Tornado casino, So far free spins are not yet credited to my account.

I chased them up yesterday and still nothing.  I've just contacted a different rep who is responding to me and has agreed to deal with them.  Thanks for your patience.