Hello everyone and specially War of the Gods,
I'd like to reply to all your suggestions but first things first:
- I credit all of you who had a problem with Temple of Tut with another chip on Lucha Maniacs.
I'm terribly sorry you couldn't play the game during the weekend but I want to say that I chose Temple of Tut because it was a Microgaming game, which is one of the providers that is available in all regions.
Secondly, I try to always giveaway the prizes on Friday because I think that it's right the best time, with the whole weekend ahead. If you (I mean all of you) think it's better to do the contest on Mondays, or any other day of the week, I'm sure we'll reach an agreement between all of us.
Regarding the problems with the support agents, I'll talk to them about it, and I'll always have an extra chip ready for them to credit it into your accounts once you tell them you come from LCB.
Thirdly, I understand that our WR are not the lowest in the industry. Threfore, I'm happy to decrease them, starting as of now with the Lucha Maniacs chip. I think it an act of good faith for all your loyalty in the past weeks.
About the option of playing other games apart from the one in which the chip is credited, that's something beyond my control. I've been asking for it to my product and development team, but it's a feature hard to get and it won't be available in the closest future, but I promise we are working on it.
Finally, thank you for all the feedback @WaroftheGods. It's always nice to see that people like our casino but also suggest good ideas to keep up with the current market and improve everyday. I am happy to continue offering contests and I'm always glad that the people like them and carry on playing.
Thanks!
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