CLOSED: Vbet Casino Exclusive Sign Up Bonus

Vbet Casino - Exclusive First Deposit Bonus

New players only - No US! 

Amount: 100% up to $300 + 20 free spins ( 5 on each game Under water, Fresh Fruits, Halloween night and Bake house)

How to claim the bonus: Players need to register through our LINK, claim the deposit bonus from 'Bonus section', make the deposit and play with it, after 24 hours player will get 20 free spins.

WR: 35 x b

Minimum deposit: $10

No max cashout

Restricted games: The bonus is available only for the games of the following providers: BETCONSTRUCT, NETENT, MICROGAMING, PLAYSON, ISOFTBET, AMAYA, PATAGONIA,  WORLDMATCH, ENDORPHINA; 5 free spins are allowed on each game - Under Water, Fresh Fruits, Halloween Night & Bake House.

Cashable bonus: Yes

Available on mobile: Yes

Exclusive promo expires: Until further notice

Restricted countries from the bonus:  Australia, Austria, Belgium, Germany, Cyprus, Denmark, Hungary, France, Ireland, Isle of Man, Italy, Malta, Netherlands, Poland, Romania, Spain, UK, USA.

i used the exclusive bonus at Vbet, i reieved the match bonus then made a second deposit the same day. i just tried to use the free spins and support told me i have to deposit to use the free spins on my account because my balance is now zero. You might want to mention this in the bonus info. Now i will not recieve the free spins as they will not be available without making a further deposit.

this is the transcript, i thought they were a little rude and abrupt..

We are sending you the chat transcript you requested.

Chat transcript from date 25/08/2017

Martha (21:42:11): Hello! Thank you for contacting me.
Michael Watts (21:42:42): hi there, im suppose to have some free spins on my account 5 on each game Under water, Fresh Fruits, Halloween night and Bake house
Michael Watts (21:42:56): one of them worked but the other ones arent working
Michael Watts (21:44:15): halloween night and bake house say i have free spins but it wont let me use them the other games dont do anything
Martha (21:44:46): Do you have any amount on your balance now?
Michael Watts (21:45:17): no
Martha (21:47:25): Will you please provide your ID?
Michael Watts (21:47:43): yeah thats no problem
Michael Watts (21:50:30): what email do i send it to? or can i copy and paste the pictures in the chat?
Martha (21:51:01): Please write your ID number of player account in the chat.
Michael Watts (21:51:41): 27081563
Michael Watts (21:51:57): sorry, thought you were asking for id to verify my account lol
Martha (21:55:13): Thank you.
Martha (21:58:18): You should have minimal amount on your balance to be able to use your free spins.
Michael Watts (21:58:51): so i cant use them?
Martha (22:01:20): Is it possible that you have used them already?
Michael Watts (22:02:32): no, underwater is the only one that worked, 2 of the other games say i have free spins but wont let me use them and fresh fruits game doesnt say anything about free spins when i open the game
Martha (22:03:10): Did you have any amount on your ballance when you played underwater?
Michael Watts (22:03:19): no
Martha (22:05:13): Will you please try to make a symbolic deposit and try to use the free spins?
Michael Watts (22:05:36): a symbolic deposit?
Bella (22:08:19): Hello. My name is Bella.
Michael Watts (22:08:33): hi
Michael Watts (22:11:17): this is whats going on bella, i should have free spins on my account on the following games...fresh fruit, halloween night, underwater, and bake house.. the game underwater worked and gave me the free games, the games bake house and halloween night say i have free spins on each but they wont let me play them, and finally the game fresh fruit says nothing about free spins when i open the game
Bella (22:13:09): There should be some money on your casino section so that you can use the spins.
Bella (22:13:29): The money won't be charged but it should be so that you can use the spins.
Michael Watts (22:14:24): so your saying i have to make a deposit to use the free spins i got from making my first deposit?
Bella (22:14:44): Do you have some money in your account now?
Michael Watts (22:15:07): no
Bella (22:15:30): There should be some money in your account so that you can use them.
Bella (22:16:08): May I help you with anything else?
Michael Watts (22:16:58): no, i wont be playing on your site anymore, this is ridiculous its not free spins when you have to deposit multiple times to get them
Michael Watts (22:17:02): thx, by

Thanks for letting us know. We're going to get in touch with them. You should get these free spins as it is stated in the promo.

Hey there Watt394

I have always believed that in oder to play on a site, I need to feel comfortable with the support staff. It's a real deterrent for players to come in knowing the support staff are gonna disrespect you or worst plain arrogant and rude.

I'm sorry you had to experience that but chin up, I'm sure it's their loss.  I hope you'll find another site that will be more accommodating 

Trinzies