ZodiacBet and Pribet Support And Complaints Thread

Hi Everyone!

My name is Simon and I represent Zpartners and their brand  ZodiacBet. 

If you have any questions or need any assistance I will be glad to reply and take care of you.

A bit about our brand, ZodiacBet is a casino that focuses on delivering a fun, safe gaming experience especially to land casino lovers. The casino has a cheek atmosphere, the site is easy to navigate user-friendly, and offers hundreds upon hundreds of games from top providers as well as a great variety of payment options and great customer services. 

Pribet Casino - added on LCB list on July 18th 2023

Welcome to LCB forum Simon! Thank you for being available to assist our members! 

Hi Simon,

Welcome to LCB, we are glad you are here with us

Hi Simon, welcome to LCB! 

Welcome to our forum Simon!

Welcome on board Simon. Thanks for joining our forum. 

Welcome to the LCB community, Simon! Nice to know we have you around! 

Hi Simon, Welcome to LCB forum! 

Welcome Simon. 

Hi Simon, welcome to the LCB forum

Welcome to LCB Simon 

Welcome Simon, nice to have you here 

worst casino in the world.....hands down the worst bonus 125$ on 30$ deposit they give you 40$ bonus and make you wager it all 40x for 2800$ tottal wagering and they dont allow you too wager anything over 2$ on 30$ deposit....if you do like i did 3 bets for 2.50$ and thats it they voided all my winnings of 330$ and gave me back 30$ i started with....then when i tried too withdraw that they rejected me 3 x now saying i put the wrong info in...i used interac e transfer has email and phone number both correct...they are fraudulent people with no concerns for people health or well being...i stated i was off my rocker going nuts about being cheated out of 11 hours of gaming and 330$ of winnings i needed and said i may off myself over and over and they just laughed about it and left my account open no safety took place like it would be on respectuble casinos i play at they would have closed my account and performed a manual withdraw of my 30$ back too my bank account...this site basicly breaks all humans rights if you got a complaint about your money they make you feel lik eyou ripped them off on purpose like i made 3 bets for 2.50$ in 11 hours .50 cents over the supposed betting limit which should be 3.50$ anyways seeing they make you wager your entire 70$ 40 x for 2800$ i wagering these people did not take in account i spent 11 hours all they did was push i broke thier rules and acted like i did it on purpose...id have a lot more wagers of 2.50$ if i was doing it on purpose i simply never even thought i was breaking any rules as i was just testing my luck up that high and it never worked out so i went back down....they need too be shut down from gaming and ill push for them too be removed from online gaming for as long as i live as these types of criminals are only after your money no intentions on even letting you have back your original deposit as ive stated wrong info they say i enter which is a lie its only email and phone number i got so i no they are rip offs. stay away fro zodiacbet at all costs and read ther terms of conditions on the 125% bonus as they are the only site munipulating the wagering you can bet for 2 days i was told i had too wager higher also like 4$ every spin or 7$ every spin they acted like my bets of .20 cents were just trying too clear the bonus and steal thier money then days later they hit me up with 3 bets i made for 2.50$ can that so called broke thier rules by going over max bet of 2$ which was 5% of the 40$ given for the bonus which is a scumbag site right there nobody wants too play with a site like this trust me all that comes of it is loss of your winnings as they will reset yuor account like they did mine and tell you...that you broke the rules and your the criminal pretty much you tried too cheat them and your the cheater nothing you can say either too them in chat they will just point you right at the terms and say we already discussed it with you we are not going over and over it with you...they will do this untill someone actually does get so mad or upset they lost all thier winnings and maybe that person does take thier own life maye they have already from them i would not doubt someone got s disgrutled from these people they took thier own life as they ake you feel like your the criminal....best off void zodiacbet at all cost of your health as they will never pay you out because they just use the same line you have enterd wrong details which in my case are correct just wanting my 30$ back from them while i wait for centriagaminglicense too hear back because 330$ i wont rest untill i get it from them.

Hello theking2323,

Could you please send me your casino username to PM inbox and we're going to contact the Casino Representative.

theking2323 same as here pal...goodluck with them criminals.

Thank you for providing us with your casino username theking2323. We've sent an email to the Casino Representative regarding your complaint and asked him to post a reply in this thread. 

thanks look forward too how they will argue this here....all they do is push you too you broke terms by betting 2.50$ 3x they showed me the 3 wagers i made thats all they needed i guess too get out of paying someone who accepts thier terms and conditions and breaks them...even reading them after they got the worst bonus online for terms and conditions using your 30$ also making you bet that 40 x over along with thier 40$ 40 x for a tottal of 2800$ ive never seen any site control peoples wagers either with 5% of bonus its the only site ive came accrossed using them terms online....worst casino online by far and i play at em all....i mean it i play at e all..i dont lie.

you can see the micky mouse site still has not responded too anyone....they have thier online chat offline since thursday also...they dont reply too emails either and they do not process withdrawls either...this site is a here today gone tomorrow site rip off as many people as they can as fast as they can and run with the money.

Hello theking2323,

Please note that most of the Casino Representatives don't work on weekends, so we don't expect a reply from the ZodiacBet Casino Representative before Monday. 

ya looks like they tried real hard today too post also....lol....micky mouse company had nerve too send me my 30$ back after the gaminglicense got on them.....they sent me emails rejecting my withdraw of 30$ original deposit...saying info was wrong...wonder how come? funny how it wasnt today wrong tho when they got the gaminglicense on them...still have not got my 330$ im working hard on getting that i will  not rest untill i get my money from them....6785 bets placed they say 3 of them broke thier terms of max bet 2$ wager i bet 2.50$ 3 x in 6785 wagers 11 hours of straight spinning and they took 330$ winnings....zodiacbet.com is by far the worst criminals on the internet...if you do the math on 6785 wagers whats 3 bets of going over by .50 cents anyways? i never won on any of them either lol....they dont look good doing what they are doing....they look and act desperate...fact is i may have even bet the 2.50$ after i got message that i cleared the bonus i really cant tell because they wont let me look at where the bet was placed in the bets so i may have not even broke a damn rule. and like i said even if i did whoppy shit who cares i bet 2.50$ 3 x out of 6785 wagers in and 11 hours marathon....no reason too take 330$ of winnings away.

Hello theking2323,

We still haven't received a reply from the Casino Representative. We've sent him a reminder email.

Never trust any casino with centriagaminglicense as they are in bed with each other...they sent me and email response too my complaint basically was zodiacbet.com saying dear team mr.blah broke terms and conditions showing 3 bets out of 6785 wagers placed going over thier max bet of 2$ by .50 cents 3 x.....the gaminglicense never said anything too me? They basically listen to zodiacbet.com and never even responded to any emails I've sent them...........so the next day I emailed to hem about the 30$ withdraw being processed and wonderd how they got it too work because they rejected both previous withdraw attempts of 30$ my original deposit returned of 360$ in my account at zodiacbet.com.....no word back yet from centriagaminglicense........so I went on zodiacbet.com too see about how and why they processed the 30$ withdrawal on monday after rejecting it twice with so called wrong details.   The chat rep says too me we made a mistake....and says I should never got my 30$ back but it's too small of and amount for them to ask me to return it while using a smiley face with 2 $ signs in its eyes and it's tounge sticking out at me...mocking me pretty much about having my 330$ I won on thier site....at the same time never answering why they kept refusing my withdrawal s last week with the exact same details they got to work on monday?

Hello theking2323,

We still haven't received a reply from the Casino Representative. We've sent him a reminder email this morning. We'll keep you updated.

They do nothing wrong over at zodiac bet.com you'll be waiting for a long time before they ever reply.  Only motive they have is too steal your money and make you leave there unhappy with gambling everywhere as they ruin your mood and your itch to play on any casino online as this kinda thing could be done at a bigger cost then 330$ and what can I even do about getting my 330$ back from them? I've done the most I can do I'll continue too post my story forever as I'll never let this site do what they done to me and get away with it. I could careless if it takes me  as long as it takes I will never give up and let them away with stealing 330$ I won from 11 hours of playing.   

Sooner they lose thier customers and future customers the better as they should be shut down for the way they treat people at zodiac bet.com.

worst company too ever deposit and play at online...zodiacbet,com no other casino would even try what these guys are and have done basicly told me to go fly a kite im not getting my money as i broke thier rules by betting over 2$ 3 x in 6785 bets they got strict policys they say too bad move on quit wasting your time your not getting nothing back...this is how they treat thier players....never give these guys your money ever they will never pay you a dime trust me.

Hello theking2323,

We've received a reply from the Casino Representative. Here's what he says:

"The player breached the following T&C's and we have advised him about that:

10.  Restricted Gameplay:

Placing bets of amounts higher than €10 (or equivalent to € in other currency) or 5% of the given bonus, whichever is lower."

Ya corrupt pieces of trash like I said I went over the net mark 3 x in 6785 placed wagers betting 2.50$ a spin on almighty aztec because the bet jumps too 2.50$ noticed it and moved it down just 3 spins in ya rigged casino don't play there they make fun of you for breaking rules also and mock ya when they keep 330$ off me.

Hello theking2323,

We've received the screenshot of your gameplay from the Casino Representative and it shows that you placed 16 over the maximum bets. You breached the following term in their T&C's:

10.  Restricted Gameplay:

Placing bets of amounts higher than €10 (or equivalent to € in other currency) or 5% of the given bonus, whichever is lower.

There's nothing more we can do to help you. 

Can someone please help me with Zodiacbet sportsbook? I already cleared their rollover and requested withdrawal. They said the turnaround time for approval is 48 hours hut it has been more than a week and my withdrawal is still pending.

My username is matta087.

Please help me my withdrawal is delayed

Hello Matta087,

We've sent an email to the Casino Representative. Keep you updated.

get out of here with your bullcrap simon....that casino is the only casino ive ever played at that would notpay me my winnings of a lousy 330$ for wagering what .50 cents over the ax bet of 2$?and not like i won on any of the bets i made at 2.50$ can not american or euro which is stated on the site 2$ euros....had reps basicly tell me off and make fun of me like you did simon inustling me and laughing at me mocking me about how small of amount the original deposit yous sent me back and told me it was a mistake yous even sent me back my original deposit and its too small of and amount too ask me too return yous it while basicly mocking me with $ sign emoji because yous no yous kept my 330$ in winnings...dont come in here 2 months later and think ive forgot and yous done nothing wrong promoting your bs site thru me simon because its the wrost site online.

Okay looks like Zodiacbet confiscated my winnings due to reasons of "bonus manipulation". No explanation or anything sent to my email. I don't understand how this is called bonus manipulation when the rollover is automatically controlled by the system and stops you from betting on duplicate wagers.

Don't fall for this book ladies and gentlemen they are a complete scam and can go to hell with their Curacao license. I was up $800 and they took away everything and returned my initial deposit of $100.

STAY AWAY AT ALL COSTS!!

I don't understand why LCB is supporting this scam sportsbook/casino. Maybe they are getting money from these guys?

If you were a fair and legitimate book, the correct course of action here is not to confiscate the winnings but to re impose a rollover of whatever amount that needs to be made up. Obviously this crap company just wants to take money and get away with their obligation to pay.

What are the moderators of LCB going to do about this? Are you going to be on the same side with these crooks and stay biased because you get commission from them? These guys can't even give me the exact reason on how I manipulated their small bonus of $100 lol. I'm not gonna chase such a small amount but i wanna expose these thiefs right here.

looks similar as mycase quick to pay me ou the original deposit but confiscated every dime i won 330$ this comapny is trash. zodiacbet.com biggest crooks in the buisness today.

Hello Matta087,

We are waiting for a reply from the Casino Representative and their explanation of what happened here. We have to hear both sides before we make any conclusions. We don't make any assumptions or conclusions before we investigate everything.

I hope you will do it in an unbiased way

Any update here?

Hello Matta087,

No, we still haven't received a reply from the Casino Representative. We've sent him a reminder email.

Hello Matta087,

The Casino Representative replied to us. He says he's looking into this. We'll keep you updated.

Let's see what they have to say

I have the same problem i deposited 30€ on zodiacbet and then i recive a 37.5€ bonus. Bonus was successful converted then I made a 2.000€ Withdrawal they rejected my withdrawal and took all the money from my account. 

Hello Alishev52,

Please send me your casino username to PM inbox and we'll get in touch with the Casino Representative.

Hello Alishev52,

Thank you for providing us with your casino username. We've sent an email to the Casino Representative. Keep you posted.

Still awaiting an answer. Looks like the people are piling up with the same concerns from this scambook/scamsino.

Hello Matta087,

We've still haven't received a reply regarding your issue. We've sent another reminder email to the Casino Representative.

Wow that takes an insane amount of time to get a response. Have you not figured out how shady this website is?

Hello Matta087,

We don't know what's going on. We still haven't received a reply regarding your complaint from the Casino Representative. We've sent them another reminder email. 

Hello Matta087,

The Casino Representative says they're looking into this. They promised they would get back to us regarding this soon. We'll see what happens. Keep you updated.