Holler,
I have a prob with YoYo casino.
They seemed like a cool joint, they have a nice name.
I have 1365€ (if I recall well) withdrawin, finally.
And then the issues started. I've sent about a dozen screenshots but they kept coming up with new ones and now we've reached an impasse where they asked for one I don't think is okay to ask for.
Like, screenshot of skrill page with my details, no prob.
Screenshot of a skrill transaction to their casino, no prob.
Screenshot of a second transaction to their casino, no prob.
Selfies, IDs, bills, no prob.
Screenshot of a card or bank deposit to my skrill, well, I made a deposit to my skrill and again, no prob.
One thing I refused was, a history of all my skrill transactions in the last 6 months. I said lol whats next, all my emails and txt messages, too? That's prolly illegal to even ask and is none of their business.
I've NEVER hard of such a thing being required.
Sure, they can show that their terms say they "have a right" to ask for that, but that's just crazy. No casino asks for such a thing. Like, you deposit and therefore they wanna see how else you spend your money.
Initially they started to ask "proof of deposit" by card to skrill to show that I fill my acc with my money. I said I didn't deposit lately but let me do it now.
So I did exactly that, I sent some cash from my card to my skrill and figured OK there you have it. They got what they asked for, a shot of a fresh deposit from my card to my skrill.
Then they changed the story or rather added (kept addin) more requests.
And the last one is just unheard of and I don't see what purpose it can legitimately have (not after I sent all imaginable shots previously). Really no casino (that I know of) behaves like that.
They then asked for two months full history "only", and nothing is allowed to be redacted. Idon't think that's OK, no casino has a right to see transactions that have nothing to do with them.
So any insight is welcome, this is the first of my complaints.
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