Wira Casino

The name WIRA CASINO is powerful and vigorous because the purpose of this online casino is to make players feel strong, giving them a great and potent experience with an easy website to use. Playing with the roughest guarantee you’ll be the best!

Founded in 2018, Wira holds a license by Curaçao gaming. Offering plenty of games to choose from, a great interface allowing you to play easily and support ready to help you.

Wira Casino is powered by quite reliable software providers such as BetSoft, NetEnt and Microgaming. This extensive offer allows the player to choose from more than 1400 different games, providing wide range of choice and a feeling of energy.

Wira Casino is committed to provide 100% secure gambling services to players to ensure that no data is stolen, lost or misused. We implement the latest technological achievements to provide for the safety of all personal data of the players.

We also support responsible gaming, as a player you have the opportunity to put a loss limit on your account (among other limits such as “Deposit”, “Cooling Off”, “Wager”, and “Self-Exclusion”).

Welcome on board WiraCasino. Thank you for joining our forum. 

Welcome to LCB forum WiraCasino. Hope you'll have fun with us here! 

Welcome to the forum 

Welcome to the best forum! Thanks for being here to assist our members.

Welcome on board! We are happy you have joined to LCB forum. 

Welcome to LCB! 

This casino does not give me victory.
I won 65 euros without a deposit bonus.
I made a deposit of 20 euros to check the payment, I lost the entire deposit, but I was told that I did not make a wager х3!

But in fact, I completely lost it, how do I make a wager if there is no deposit already?

Hello Cronos! As our customer support team told you, you were automatically blocked by the system because you didn't meet the wagering conditions. Nevertheless, our finance team check your case and manually gave you the victory. 

Hope you understand there are some system conditions that we have to carry out, moreover we gave you an extra bonus for this inconvenience for you to enjoy. 

Kind regards!

Good afternoon.Wira casino does not pay money chat is silent for two days I won the bonus made a deposit of 20 euros and that is all,The casino does not pay money to its players.
the result of my story casino stole my deposit and my winnings draw. Conclusions to play in this casino or not.

Could you please provide me with your casino username? We are going to notify the casino and ask them to look into your account and tell us what's going on.

Thanks

user name belka66

Thanks the casino will be notified. Keep you posted. 

Thank you so much

Hello! Please contact the casino via mail to check you specific case: [email protected] it is also important to take into account the terms & conditions of payments (regarding to the number of days it takes). Also the Casino reserves the right to check player’s identity prior to processing payouts and to hold withdrawals for the time needed to check the player’s identity. Have a great day, we look forward to hear from you. 

trickery again,all my documents are approved,I'm waiting for the payment of money for three days already.One more thing I wrote to you at the post office you do not answer pay me immediately my winnings

WiraCasino has been ignoring and holdin my fund's for 5 days. My account was verified 4 days ago, and they paid my other newer withdrawal right away. The bigger and older withdrawal is not even that big, but yet they are ignoring all my attempts to contact. Live chat doesn't respond. 4 days ago i waited 4 hours, i went to store etc did my normal day routine and when i came home, i wasn't gotten through the chat even then. When i got in there, they gave different reasons etc. 

My account is fully verified, and they already smoothly paid me 35€, but now they are avoiding to pay 399€. They promised to pay it, but i wasn't suprised they haven't. So please players, do not play here until they have solved not only my withdrawal but the withdrawal's of others!

Hi Slotfreak, 

The casino rep has been notified. Please keep an eye on this topic. 

I wrote a letter as the casino manager wrote but no response was received chat is not responding everything is as usual 
I ask for administration forum enter this casino in the black list

I would like to inform that WiraCasino has finally paid my fund's and i have just received them on my skrill account. Thank you for the help MelissaN. 

Still i hope everyone stay's careful what come's to this casino, they are extremely hard to reach. I won't be playing there anymore.

Belka66, i hope you will get your fund's as well. 

Great news. I'm so happy to hear you got your winnings. Thanks for letting us know. 

Hi belka66

Last week we made all the pending payments that fulfill our requirements. Please confirm if you disn`t get you cashout approval (we send a mail to all players with cashout pending). Now, if you have problems, you may have document issues. Please send me your Wira User Information to the mail support@wiracasino, so I can help you. Best regards

Hi slotfreak,

Your payment has been made last week. (Please confirm) We are deeply sorry if our respond did not fullfil your expectations. Sometimes first payment last the longest due to the idenity confirmation and verification of documents. I can promise you that next time it is going to be easier.

Please if you still having problemas with this issues, writte to my personal mail which is [email protected] Best regards

Yes, i got the payment. As i informed.

Hello! I would like to know when I will process my payment? At you on a site it is written that till 12 o'clock, this term has passed, and payments are not present, all documents you already checked up.

Could you please provide us with your casino username so the casino rep can look into your account?

Thanks

Send Private message

Got it. The casino will be notified. 

Hello! Could you please provide us with your casino username so we can look into your account? 

Thanks. 

I already sent you an email with the player's username. Let me know if you got it, please. 

recive letter

"Due to the fact that it is a  first payment, an evaluation of your documentation must be made. Tomorrow we will make cashout pending payments and your case will be solved.

Sorry for the inconvenience"

Great! Please let us know as soon as you receive the money.

Thanks! 

Would you confirm your mail please (here is fine), I would like to verify your case.

Thank you 

Best regards

I send e mail

money is not come at the expense of

The payment was never made, although it was promised that the payment would be made yesterday

Let's see if they are going to pay it today. Please keep us posted. 

Recive letter, promissed friday

Okay. Cool! Keep us posted, please. 

• Pyament today, good

Hi Streenger, 

Your cashout payment has been made since last week. Please specify if you need any new support from us. 

Thank you 

Best regards 

Hello everyone,

I signed up at this casino on March 16, 2018 with the bonus code WIRASPINS and expected to have some free spins in my account like all of the other players on this forum but there was nothing in my account. I was a little upset so I added this to my "negative" review of the casino and then a week later I got an email from the WIRA casino rep saying that things have been busy and they apologize for the inconveinence. They also said they would look into this for me. Okay great, this has completely changed my outlook of the casino and their customer service as well. I emailed them back saying no worries for the inconveinence and thank you for contacting me about this matter. I also told them I would update my review. This was on March 23, 2018. Still to this day I have yet to here a response from them or get the free spins.

Here was my review.

PattyCovers
16/03/18
0.1 / 5
terrible
Very sharp looking casino but that’s about it. I just registered at this casino and I used the bonus code WIRASPINS and I was not credited the bonus of 20 no deposit free spins. I tried to contact live chat and no one answered me. I tried twice and waited over 10 minutes. Very bad first impression for this NEW casino. I’ll stay away and most likely close my account.

Heres proof of the emails!

wiraspins
Sent to PattyCovers On March 23, 2018, 09:57:25
Hello Patty! please give us your user and we will check out what happened with the spins. 

Sorry support has been crazy this week, but we will make this up. 

Thanks. 

Wira Team. 

RE: wiraspins
Sent to WiraCasino On March 23, 2018, 14:34:12
Hi there,

I apperciate you reaching out to me about the problem with the free spins and as for your support(live chat) I understand that your a brand new casino and it’s probably really hectic. Thank you for contacting me and I will certainly make an update to my review.

Cheers!

PattyCovers

Email/Username: xxxxxxxxxxxxxxx (i edited this out)

Hi PattyCovers,

Sorry to hear about that. You should have got your free spins. We're going to notify them and see why the spins haven't been credited yet. 

Thanks for letting us know. 

Hello!
48 hours ago in WiraCasino I uploaded photos of all necessary documents and credit cards, and then ordered payments.
Right after that I wrote in support to clarify how long it would take to check documents and payouts, but the answer has not yet been received.
Now all my documents and payments in "Pending" status, and no one answers when it changes.
I ordered 2 payments in RUB for a total amount equivalent to ~5700 USD.
In addition, I didn't use any bonuses and didn't enter promocodes, only real money.
Now I'm very worried, because there are no signs of activity in the casino.

Please private message me your casino username. We're going to notify the rep. 

I sent the username, thanks!
Almost one day passed, nothing changed in the casino :(

Ordered payment 4 days ago. Support is silent. Casino generally pays the winnings? If there is a representative of my nickname - ramon34

The casino rep will be informed. Keep an eye on this topic. 

More than 6 days no verification of documents, no payments, no answers.

And what is the worst, no other way of communication...

We keep on sending them reminders. Still no answer. We're going to send another email.