VegasRioCasino wroteHi Hiltopperjm,
I hope you're doing well! We noticed that your address proof has expired, and our KYC team has already been in touch with you about this. To ensure a smooth verification process, kindly submit your updated KYC information at your earliest convenience. We're here to assist you every step of the way.
Thank you for your patience and cooperation!
"Expired KYC" is a new delay/scam tactic I see. Why don't you guys pay players eligible for withdrawal instead of making up every excuse not to?
You know, customer service and treating a player nicely like other casinos do goes a long way into recruiting new players to your casino.
What do you think players like me and the others in this thread will say to people thinking of joining an online casino?
You need to make things right and honor your withdrawals. Then recruit new players.
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