True Flip Support and Complaint Section

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Last post made 2 years ago by TrueFlip
TrueFlip
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  • TrueFlip
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  • last active 2 years ago

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  • jamiesolidwordguy
    • Replied by
    • jamiesolidwordguy
    • at Jan 27, 22, 01:59:08 PM
    • Canada Sr. Newbie 43
    • last active 2 years ago

    so where the response. oh let me guess theree wasnt any, there lying pieces of sh** anyway. im gonnna run theree name throught the dirt onn every board can find, greaseball goofs

  • jamiesolidwordguy
    • Replied by
    • jamiesolidwordguy
    • at Jan 27, 22, 01:59:12 PM
    • Canada Sr. Newbie 43
    • last active 2 years ago

    so where the response. oh let me guess theree wasnt any, there lying pieces of sh** anyway. im gonnna run theree name throught the dirt onn every board can find, greaseball goofs

  • Sydney
    • Replied by
    • Sydney
    • at Jan 27, 22, 02:12:38 PM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    Hello jamiesolidwordguy,

    The Casino Representative advised that they would look into this, however, we still haven't received a reply from them. We've sent them another reminder email. As soon as we hear back from them, we'll let you know.

  • TrueFlip
    • Replied by
    • TrueFlip
    • at Jan 28, 22, 03:09:40 AM
    • Malta Casino Rep 19
    • last active 2 years ago

    Thanks for this post from:

    Hello Dear Player.
    Thank you for your feedback.We apologize for the inconveniences caused. There was an issue, where Netent games were not available for the specific region. We fixed the issue and we tried to give the compensation with some bonus money. We asked not to play until the issue is fixed, however, you continued depositing. The issue is now fixed and you can play the games.The issue was present, when you tried to use the bonuses you received and it took us some time to understand, what went wrong and to fix this issue. The account manager tried compensating the bonus money with some free chips and cashbacks. The games started working after the issue has been fixed.We sincerely apologize for the issue that occurred and we constantly work on improving our services. You may contact your account manager so that we could offer something to please you. We are again sorry for the technical issue.
    Regards, TrueFlip team.

    TrueFlip

    2.7/ 5

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