Sports And Casino, DuckyLuck Casino Support and Complaints Thread

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Last post made 2 months ago by JovanaV
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  • Hello Ivkos82,

    Please send me your casino username to PM inbox and we'll ask the Casino Representative to check what's going on.

  • Hello Ivkos82,

    Thank you for providing us with your casino username. The Casino Representative has been notified. Please keep an eye on this thread for updates.

  • Thanks for support , i received a payment after 12 hours when contactin you , Thanks Sydney !

  • I have one pending withdrawal requested since 2 weeks, approved but I don't receive it yet, everyday they tell me tomorrow or soon but nothing move or change, live support tell me that they have sent to accounting many messages and notes but also nothing change and I'm really so tired from waiting and I begin feeling that there's something strange and not serious. A payment that must be done in 2-5 days maximum ( casinos rules) still pending 15 days even it's approved and account verified !!!!

    casino: https://www.sportsandcasino.com

    Amount: 125EUR

    Username: samman80

  • samman80 wrote:

    I have one pending withdrawal requested since 2 weeks, approved but I don't receive it yet, everyday they tell me tomorrow or soon but nothing move or change, live support tell me that they have sent to accounting many messages and notes but also nothing change and I'm really so tired from waiting and I begin feeling that there's something strange and not serious. A payment that must be done in 2-5 days maximum ( casinos rules) still pending 15 days even it's approved and account verified !!!!

    casino: https://www.sportsandcasino.com

    Amount: 125EUR

    Username: samman80

    Hello samman80,

    We've sent an email to the Casino Representative. Please keep an eye on this thread for updates.

  • Sydney wrote:

    Siskipiskos wrote:

    Hello! My name is Taisiya Stankova, my account is "Siskipiskos" at the DuckyLuck casino. I am asking you to help me figure out the situation. I ordered a withdrawal of funds on April 14, all the conditions and rules were met, the verification was passed, especially since this is the second withdrawal of funds after the second deposit, there are no reactions to my calls to the chat and support services in the casino, only promises of extending the payment terms, the second is already underway week .... Help speed up the process, I will be very grateful to you. Thanks in advance for your help!

    Hello Siskipiskos,

    The Casino Representative has been notified. Please keep an eye on this thread for updates.


    Thank you very much for your help, after two days the funds were received! It's nice to do business with you!

    3.7/ 5

  • Hello Siskipiskos,

    You're very welcome. Glad to hear you received your payment. Thank you for letting us know! 

  • Hello Siskipiskos, 

    We have already sent the funds for you. We apoligize for the delay. Have a great day!

  • Hello samman80, 

    Upon checking your account, we noticed that your payout has already been sent. Have a great day!

  • Hello Ivkos82,

    Upon checking your account, we noticed your funds were sent already. Have a great day!

  • hello casino representative and Sydney , can you please check the withdrawal from 24.04.2021,
    It is still in the same satus -pending probably ,and not processed yet  

    3.7/ 5

  • nereschenkobet wrote:

    hello casino representative and Sydney , can you please check the withdrawal from 24.04.2021,
    It is still in the same satus -pending probably ,and not processed yet

    Hello nereschenkobet,

    Please send me your casino username to PM inbox and we'll get in touch with the Casino Representative.

    3.7/ 5

  • Hello nereschenkobet,

    Thank you for providing us with your casino username. The Casino Representative has been notified. Please keep an eye on this thread for updates.

  • Hello nereschenkobet,

    Thank you for your message. We have already send you your payout. Have a great day!

  • yes , received my funds two days ago, thanks very much

  • nereschenkobet wrote:

    yes , received my funds two days ago, thanks very much

    We're glad to hear that. Thanks for letting us know!

  • Hello, friends! played at this casino a week ago and ordered a withdrawal payment on the 30th April, on my bitcoin wallet, already verified my account. Withdrawal payment is pending, the site says Pending Time: 48-72 hours, i attached screenshots would be great if it speeds up the withdrawal process

  • Hello temlyakov,

    Please send me your casino username to PM inbox and we'll ask the Casino Representative to check what's going on.

  • Hello temlyakov,

    Thank you for providing us with your casino username. The Casino Representative has been notified. Please keep an eye on this thread for updates.

  • Support says i need to wait 72 hours before the transaction is processed, it looks like have to wait a bit , will see

  • Hey , I have not been paid for two weeks in Duckyluck Casino, since April 25.
    I will try to communicate with the casino support chat again.
    I dropped my casino name into direct message to Sydney , and through the online lcb form.

    Rated:

    1.3/ 5

  • Hello guselslots,

    We've sent an email to the Casino Representative. Please keep an eye on this thread for updates.

  • After 72 hours there is no payout probably in Duckyluck casino , and no dates , this is frustrating

    Rated:

    4.6/ 5

  • Hello temlyakov,

    We've sent a reminder email to the Casino Representative. Keep you updated.

  • Money was received today on bitcoin wallet , thank you Sydney !

  • Hello temlyakov,

    We're glad to hear that. Thank you for letting us know!

  • Hello guselslots,

    The Casino Representative has just advised us that you've been paid. Could you please confirm if you received your payment?

  • Hello! I have an account at DuckyLuck casino, I played the bonus game, fulfilled all the conditions, ordered a withdrawal of funds! More than 7 days have passed, the funds are not being withdrawn, they promise to constantly refer to some delays in the chat. Please help to speed up the process. Thank you in advance!

    3.7/ 5

  • Hello KanderIvan,

    Please send me your casino username to private message inbox and we'll get in touch with the Casino Representative.

  • Yes if anyone can help me i have had a withdrawl 2 actually over 1110$ and its been 7 days going on now! And all they say is there having techniqual issues i. A vip memebr a daily player depositer i need that money im not rich i thought 72 hrs at the most but its bitcoin for godsake! Help please

  • Kyle Tharpe wrote:

    Yes if anyone can help me i have had a withdrawl 2 actually over 1110$ and its been 7 days going on now! And all they say is there having techniqual issues i. A vip memebr a daily player depositer i need that money im not rich i thought 72 hrs at the most but its bitcoin for godsake! Help please

    Hello Kyle Tharpe,

    Please send me your casino username to PM inbox and we'll notify the Casino Representative.

  • Hello Kyle Tharpe,

    Thank you for providing us with your casino username. The Casino Representative has been notified. Please keep an eye on this thread for updates.

  • Yes I'd love to speak to sports and casino rep from ducky luck regarding a withdrawl acutally two that has taken going on 8 days 

  • Hello Kyle Tharpe,

    The Casino Representative has advised us that they are looking into this. Please keep an eye on this thread for updates.

  • Hello Kyle Tharpe,

    The Casino Representative says they've sent out your payment on Friday. Please let us know if you've received it.

  • hello, if it is possible to send Duckyluck casino representative, my withdrawal (Withdrawal id 205357391265554) is pending six days in a row,
    thx for your help

    Rated:

    4.6/ 5

  • Hello temlyakov,

    We've sent an email to the Casino Representative to check what's going on with your withdrawal. Please keep an eye on this thread for updates.

  • Cheers , i have some delay in payment, in Duckyluck Casino, i will be thankfull for help

    3.7/ 5

  • Hello esgorcevplayer,

    Please send me your casino username to private message inbox and we'll get in touch with the Casino Representative.

  • Hello esgorcevplayer,

    Thank you for providing us with your casino username. We've sent an email to the Casino Representative. Keep you updated.

  • transaction is still pending after two days , and they do not know when the transaction will be processed unfortunately

  • Hello temlyakov,

    We've sent an email to the Casino Representative again. Keep you posted.

  • Hallo, I was making a withdrawal transaction and it is in a frozen/pending status for about a week..
    My transaction ID 205357399299583 , I could not communicate with the casino chat today due to long chat-operator waiting time..

  • Hello obutkovspielen,

    Did this happen at DuckyLuck or Sports And Casino?

    Could you please send me your casino username to PM inbox and we'll notify the Casino Representative.

  • Hello obutkovspielen,

    Thanks for providing us with your account details. The Casino Representative has been notified. Please keep an eye on this thread for updates.

  • Maybe the withdrawal of funds does not occur due to the fact that the bitcoin rate fell yesterday, I do not know, but one thing is for sure that the withdrawal of funds at this moment does not work properly at all

  • Hello temlyakov,

    We've sent a reminder email to the Casino Representative to check what's going on with your withdrawal. 

  • Yesterday the transaction was processed   , thank you so much Sydney !

  • Thank you for letting us know, temlyakov. 

    The casino rep updated us regarding the other two cases: 

    @great2start - could you please confirm if you received your money?

    @ObutkovBalls - Pending documents approval - Documents are not yet complete – We are requesting more information from the client in order to be able to verify the account.

  • Sydney wrote:

    Hello KanderIvan,

    Please send me your casino username to private message inbox and we'll get in touch with the Casino Representative.

    Hello! my username "KanderIvan"!

    I have been waiting for the withdrawal of funds from the ducky luck casino for almost two weeks ... In the chat they write that they need to wait and refer to the jump in the bitcoin rate, etc. Help me figure it out. Thank you in advance!

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