Somos Casino Support and Complaints Thread

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Last post made 3 years ago by Sydney
Somoscasino
  • Started by
  • Somoscasino
  • Peru Casino Rep 2
  • last active 4 years ago

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  • Welcome to Somos Casino!


    Play and have fun with the best Online Casino games. We have more than 3,100 slot games, electronic scratch cards and bingo games, Jackpots and Rolling Jackpots, plus the best Live Casino tables like Poker, Blackjack, Roulette and Baccarat. We have an excellent support team, the best payment gateways and the unique experience of playing from wherever you want as if you were in one of the best Casinos in Las Vegas. Live the experience of playing in the best online casino!

    If you have any questions about our brand, please feel free to post a question in this thread.

    Somos Casino 

    2.5/ 5

  • Welcome to LCB forum Somos Casino Representative! Thank you for being available to assist our members! heart

    Rated:

    3.7/ 5

  • Hi Somos Casino Representative!

    Welcome to our forum, glad to have you here! thumbs_up

    2.5/ 5

  • Welcome to the forum i_love_lcb

  • Welcome to our forum! We are happy you have joined to LCB. smiley

  • Welcome to LCB Somos Casino Representative! smiley Glad to have you here.thumbs_up

    2.5/ 5

  • Welcome, nice to have you here smiley

  • Welcome to LCB, Somos Casino team! thumbs_up

    2.5/ 5

  • Welcome to LCB smiley

  • Hi Somos Casino Representative, welcome to LCB forum! smiley

    2.5/ 5

  • Welcome to our forum, Somoscasino. heart

  • Hello, I made two deposits of $ 300 and $ 35
    I decided to request a withdrawal of funds. Sent documents for verification. And I found out that verification takes up to 30 BUSINESS DAYS!. I consider these rules to be fraudulent.

  • They rarely answer to e-mail.
    The chat told to send them a photo of a credit card from both sides. Although I made deposits through a bitcoin wallet!
    What they have written that the withdrawal of funds in 48 hours is all nonsense. First you need to wait for verification, which takes up to 30 BUSINESS days. thirty!!!!

  • Hello pozndarya,

    Could you please send me your casino username to PM inbox and we're going to ask the Casino Representative to check what's going on.

  • Hello pozndarya,

    Thank you for providing us with your casino username. We've notified the Casino Representative. Please keep an eye on this thread for updates.

  • Hello pozndarya,

    We still haven't received a reply from the Casino Representative. We've sent them a reminder email. 

  • Hello poznadarya,

    The Casino Representative asked if you could please send them your bitcoin wallet one more time.

  • Hello, do they need a bitcoin wallet address?
    just 16 hours ago I got a message: "Hi, please send screenshot of your profile of bitcoin."

    I sent that. 

  • Hello poznadarya,

    Thanks for providing us with your Bitcoin wallet address. I have forwarded it to the Casino Representative.

  • Hello poznadarya,

    The Casino Representative advised us that she forwarded your Bitcoin wallet address to the relevant department, so they can deal with this. Keep you updated.

  • Sydney wrote:

    Hello poznadarya,

    The Casino Representative advised us that she forwarded your Bitcoin wallet address to the relevant department, so they can deal with this. Keep you updated.


    So far, no one has answered me.
    The chat still asks to send them documents, although I did it back on February 25th.

  • Hello pozndarya,

    We haven't received any feedback from the Casino Representative yet. We have sent them another reminder email.

  • Hello pozndarya,

    The Casino Representative says that your account has been verified and that you can make a withdrawal now.

  • Yes, I got money, thank you

  • Hello pozndarya,

    Glad to hear that. Thanks for the update!

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