Roy Richie Casino

Hi Everyone,

A short introduction to Roy Richie for you all! We are a relatively new brand with roots in land-based gaming spanning across South America and Europe. We have recently launched the online side of the business using Net Ent Slots, Evolution Live gaming and an SBtech powered Sportsbook, so we have plenty for people to play on!

I personally have been in the business for 14 years and have launched a number of successful start-up brands, as well as having worked for some of the big names in the business.

We are working on introducing some new content so watch this space and be sure to give me a shout if there are any questions.

Cheers!
Paul

Hi Paul,

Thank you for joining our forum. We are happy to have you here.   

Welcome, Paul! 

a warm welcome to LCB 

Welcome PaulRR

Hello and welcome to LCB! Glad you're here to help

I have just registered and finished the free spins. Just wondering why the amount of money is not shown up in the balance.

Hey Devil - until you complete the 35x wagering on the free spins it won't show in your balance. Don't ask why, only the techie gods that designed the system know that, just rest assured the bonus winnings are there and waiting to be played with! The cash will appear when you have a game open, but not in your wallet. This only affects free spins winnings - all other bonuses work as expected.

I'm off to kick a developer somewhere who thought that was a good idea...i'll let you know once it's fixed :)

Paul

I made a payout on October 27, 2018 and receive the payment on November 9, 2018 almost 2 weeks.
I made payouts on November 16, 2018 but asked to cancel and make new payout so I did that. They did not pay.
I had to re-do the payout because their cashier is having errors for payout. They did not pay.
But they asked me to make new payout again. They did not pay.
Now it's January 2019 but they still have not send the payment.
It is almost 3 months, please help me get my money!
They still owe me 4098 euros!

Hi jivahis, could you please private message me your casino username so that we can ask the Casino Rep to look into your case? 

Thanks for sending me your casino username, jivahis. We have notified the casino of your case. Keep you posted. 

I am still waiting.

@ jivahis - We haven't received any response from the casino so far. We have now emailed them again regarding your case. Keep an eye on this thread. 

Hmmm I couldn't access their main site (https://www.royrichie.com/) and I see payments issues and complaints on other forums. We will be issuing a warning for this casino.

Yes, I cannot contact them .

@ jivahis -  We have issued a warning for Roy Richie Casino; Unfortunately, we still haven't heard from them regarding your case. In case we do get any kind of info, the update will be posted in this thread. 

I will wait, thank  you for handling this.

Still waiting for updates.

@jivahis - after doing some investigating I think this brand has closed:/