Rocketpot Casino Support and Complaints Thread

Show me your rules. ) List of games!!! This is a tricky bonus policy. If the game does not have restrictions on playing with a bonus, these are your problems. Where is the list of banned games? Does this game exist? Do you leave such games on purpose for the opportunity to steal deposits?

Do you allow players to use VPN? For making deposits. If so, this is a direct violation of your rules. Correct?

I'm just tired of reading how casinos constantly steal deposits, hiding behind tricky rules ... which they themselves spit on. They take deposits. It's always the player's fault. I will occasionally raise similar topics. The players are helpless.

casinos with the name pay and close the games for the game with a bonus. It's not the player's fault.

It turns out interesting. My last e-mails sent to casino were ignored. And here you still decided to answer. I played only allowed games (and you have a restrictions list games and I have read it) Solar Queen slot is one of my favorite slots, I play it and other favorite slots in other casinos, if they allow. This slot is not on your restrictions list.
Those who played in Solar Queen know that it is not a fact that the 10th spin will be winning or exceed the spin.
If the functions of this slot do not suit you for your bonus policy, then you just had to add it to the restricted list ones. And so you create conditions in which you can confiscate winnings at your convenience. By the way, in this case, in addition to the winnings, you also confiscated my deposits.

And I’m reporting rocketpot.io their fraud and money laundering casino they have made only off of me in 2 months witv all wins and losses they taken back $300k in 2 month they have rigged games and I have reproted it to them and their excuse is connection issues and !! That’s scam when I didn’t get to play the game and they just scammed me and stolen my bet !!  That’s unfair loss and as well I made one withdraw deposited over $15k and they profited. $300k with the withdrawal they never requested a verification and now after complaining and letting them know about $1200 loss of unfair loss and not playing the game I done some research and got to find out their  not licensed their complete scam money laundering and they are requesting for my personal identity when their not verified and licensed and they have stolen many identities. And  been using and vomiting criminal fraud and money laundering this casino  have abused and cheated and robbbed many victims !! https://www.curacao-egaming.com

Hello Lis M,

Could you please provide us with your Casino Username via private message so we can reach out to Casino Rep in order to help you with this issue?

Thank you in advance.

Hello Lis M,

We are still waiting for your credentials. Please send us  via private message to be able to help you.

Thank you in advance.

Hello Lis M,

We will be closing this complaint due to inactivity of submitter.