OrientXpress, Superlines, La Fiesta, Nordicasino, Spintropolis, Reeltastic Casino Support and Complaints Thread

10,887
views
104
replies
Last post made 3 years ago by MelissaN
Equinox Dynamic

Readers of this topic also read:

  • Lucky Tiger Casino - Exclusive Free Chip New players only - USA OK! Amount: $40 How to claim the bonus: New players need to sign up from our LINK and use the bonus code in cashier upon registration...

    Read

    Lucky Tiger Exclusive Free Chip

    1 1 K
    2 months ago
  • So I've noticed recently that the major crypto wallets with p2p has cracked down and began to close people's accounts once their flagged for online gambling. Personally I thought a lot of the crypto...

    Read

    Suggestions for crypto wallet

    3 361
    2 months ago
  • kripty Casino - Drops & Wins Promo valid: 06th March 2024. - 05th March 2025. Prize pool: 30,000,000 USDT Participating games: Wolf Gold, Mustang Gold, Sweet Bonanza, John Hunter and the Tomb of the...

    Read

    kripty Casino Tournaments

    2 373
    2 months ago

Please or register to post or comment.

  • Hi ghostpop,

    The bonus T&C looks pretty much clear, if your account wasn't active and if your last deposit action was on 13/07/2018 you can't be eligible for this bonus since the terms state differently. 

    We consider this case resolved since there is no ambiguity in the bonus T&C. 

    You have a right to file a complaint to the casino licensor hope they will help you in this case.

    Good luck! 

  • It boggles my mind how you possibly deduce that from the terms and conditions.It does not state anything any where that makes me ineligible for this bonus.ive read them  a hundred times .I will agree that my account may not have been active but that  just requires a deposit snd doesn't make me ineligible and if i was the agent on live chat should have picked it up.Its quite unsettling that you side with the casino on this the terms hsve bern poorly written and as they are im eligible i cant understand perhaps we speak different languages

     

  • Hello Equinox , I registered at 2 of your casino sites by error

    The first was Superlines which I deposited 50 euros with neteller system, played and got over 200 euros. I passed your KYC process, and you phone called me twice

    after that , you told me I had to wage in slots to request a withdrawal, even though I played bonus free. I requested a withdrawal over 100 euros which is your minimum to request

    After that you said the only system you worked is bank tranfers,  you denied to pay with the same sistem I deposited

    In the end you payed 100 euros.

    Some days after that I played at orientexpress casino which I did not know belonged to you

    I went through the same ordeal

    In orien expresss you alleged I broke one of your T&C rules, I breached your rules, you said

    You took my winnings of 55 euros

    My updated bakance is 50 euros which is my original deposit

    It is a shame how you address your customers

    Now, as I have got 50, i must play to lose it or reach 100 to request a withdrawal and wait until you dont find new breaches

    Does it worth to do it for 50 100 euros? 

    my usernames at superlines and orient express are nenesuperlines and neneorient

    regards

    nenelcb

  • Hi nenelcb,

    We're going to notify the casino rep about your issue with their brands. Keep you posted. 

Quick Reply

Please enter your comment.

lcb activities in the last 24 hours

Most viewed forum topics

Anchi
Anchi Serbia 1 month ago
214

See all casino bonuses available for your country on our Halloweenbonus themed page. We will also post updates in this thread for your convenience. If you find any Halloween themed offers feel free...
Best Halloween Casino Bonuses For 2024

Anchi
Anchi Serbia 2 months ago
13

RitzSlots Casino No Deposit Bonus New Players Only! Amount: $100 Bonus Code: WELCHIP100 Sign Up HERE! WR: 30xBonus Allowed games: Slots Max cash out: $100 Restricted countries for the bonus: Belarus,...
Ritz Slots Casino No Deposit

tough_nut
tough_nut 2 months ago
3

Grande Vegas - Exclusive Free Spins New players only - USA OK! 100 Free Spins on ' Mega Monster ' How to claim the bonus: New players need to sign up from our LINK and use the bonus code upon...
Grande Vegas Exclusive No Deposit Bonus