Omni Slots, Fruits4Real, Whamoo Casino, Spinnalot Casino, Westpoint Casino Support and Complaints Thread

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Last post made 1 month ago by JovanaV
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  • mariacatmart
    • Replied by
    • mariacatmart
    • at Apr 19, 24, 03:54:00 AM
    • Ireland Newbie 3
    • last active 1 month ago

    Have you heard anything?

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 19, 24, 05:11:35 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago
    mariacatmart wrote:

    Have you heard anything?

    Hi,

    We are going to send a reminder to the casino rep and see what's going on. We'll keep you posted. Have you tried to reach them in the meantime? 

  • MelissaN
    • Replied by
    • MelissaN
    • at Apr 19, 24, 05:32:23 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    We just chatted with the casino rep. They are looking into your case and we'll soon get the update. Keep you posted. 

  • s7a7u7r7o7n
    • Replied by
    • s7a7u7r7o7n
    • at Jul 22, 24, 06:17:29 PM
    • Canada Newbie 13
    • last active 3 months ago

    okay a week ago i had free spins on omnislots i didnt deposit much in the past maybe once , but anyway i managed to get it up to 650 now i wanted to know the limit i could withdraw they explained to me that i had to wager real money to withdraw my winnings, so it cost me 300 to get 1000 $ of wager done ,at the end i was left with 999$ so i withdrew , but they wanted me to validate my id etc, so i tried for a week now i troed so many times on the chat by email or their automated system that is deficient i went back explained it and now they say i might have lost my winnings since i didnt validate , goddamn this unbelievable, i cant take it anymore theyve used me enough i wantr ro escalate this

  • JovanaV
    • Replied by
    • JovanaV
    • at Jul 23, 24, 02:51:18 AM
    • Serbia Moderator 1797
    • last active 8 hours ago

    Hello s7a7u7r7o7n,

    Can you please provide us with more information so we can better understand your case and try to assist you? Have they explained why they are not accepting your documents for verification?

    If you want us to contact the rep and check your account, please send me your casino username via private message.

  • JovanaV
    • Replied by
    • JovanaV
    • at Jul 26, 24, 05:16:14 AM
    • Serbia Moderator 1797
    • last active 8 hours ago

    Hello s7a7u7r7o7n,

    We are still waiting for your account details, please private message me if you want us to contact the casino rep regarding your case.

  • JovanaV
    • Replied by
    • JovanaV
    • at Jul 30, 24, 03:28:08 AM
    • Serbia Moderator 1797
    • last active 8 hours ago

    Hello s7a7u7r7o7n,

    Since we never received your username we'll consider this complaint CLOSED due to the submitter's inactivity.

  • mariacatmart
    • Replied by
    • mariacatmart
    • at Oct 02, 24, 04:31:48 AM
    • Ireland Newbie 3
    • last active 1 month ago

    I have tried to contact them several times and not heard from them. I have sent lots of emails since the incident. Did you hear back from them in the end? 

    Maria

  • JovanaV
    • Replied by
    • JovanaV
    • at Oct 02, 24, 05:21:45 AM
    • Serbia Moderator 1797
    • last active 8 hours ago

    Hello mariacatmart,

    Westpoint Casino has been closed since July 2024. so unfortunately we cannot assist you further.

    Westpoint Casino

    3.6/ 5

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