Mr Bet Support and Complaints Thread

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Last post made 9 days ago by JovanaV
MrBetCasino
  • Started by
  • MrBetCasino
  • Malta Casino Rep 3
  • last active 8 days ago

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  • MrBetCasino
    • Replied by
    • MrBetCasino
    • at Nov 01, 24, 09:46:14 AM
    • Malta Casino Rep 3
    • last active 8 days ago

    Dear JennJennca,

    Your payment method couldn't be verified, so we had to temporarily block your account under policy 3.3.3. Although we requested specific confirmation for the deposit, we received the same screenshot that didn’t appear to match the transaction. If you could kindly provide the necessary details, it would help us resolve the issue. Please note that if verification remains incomplete, we may need to restrict or lock your account temporarily. 

  • JovanaV
    • Replied by
    • JovanaV
    • at Nov 06, 24, 05:23:22 AM
    • Serbia Moderator 1844
    • last active 13 hours ago

    Dear JennJennca,

    Any updates on your verification? Have you provided the necessary details as the casino rep advised?

    Thank you.

  • JovanaV
    • Replied by
    • JovanaV
    • at Nov 12, 24, 06:19:54 AM
    • Serbia Moderator 1844
    • last active 13 hours ago

    Dear JennJennca,

    Since we haven't heard back from you, we will consider this complaint closed due to the submitter's inactivity.

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