Dear WebbySlot casino Team,
Thank you for your answer. In my understanding arbitrage bets are bets that guarantee profit no matter what the outcome of the match is. I don't know how that would have been possible with my bets as the odds for the matches were pretty much the same with every other bookmaker at the time. Did Digitain provide you with any proof why they concluded that my bets were arbitrage bets? To me they were bets that I considered to have good value at the time and I also placed similar bets with several other bookmakers who all paid my winnings. I don't see how placing value bets can be considered as "unfair advantage" which is in your 13.5.3 T&C.
All in all, I played in your site for three months, made fifteen deposits totaling 4173 € and before your decision to confiscate my winnings made five successful withdrawals totaling 3750 €. Your final 423 € payment then concluded that all my game play with sports bets and casino slots for the three months was for nothing. This led to a really bad customer experience so I really hope these kinds of decisions are not made lightly.
Best regards,
avatron
Share on
Twitter
Facebook
Delicious
Reddit
Copy Page URL