CLOSED: Lock Casino and Poker

Hi everyone

I would just like to introduce myself to the LCB community.

I am Gerry and will be the Lock Casino and Lock Poker rep here.

Feel free to ask me any questions you have about any of the Lock brands and I'll do my best to help you.

Hope to hear from you soon.

Best,

Gerry
_
Gerry Poltorak
Affiliate Manager


Lock Poker
Intl. mobile - +44 7734428966
Toll free - 1 800 284 5952 ext. 700

Skype - gerry.lockpoker
http://www.lockpoker.eu

Nice to have you on board Gerry.  Welcome to the forum.

blue

Thanks Blue

Love the name Blue also. lol.

Just think of the film old school.

"Your my boy Blue."

Hi Gerry,

I have tried to deposit 3x on Lock and also to take advantage of the first deposit bonus on this site but all 3x I could not talk to live chat (no one responded to me) and I even sent an email 2x and still no response...so I deposited elsewhere..I always want to talk to live chat before depositing..was there? is there? a problem with your live chat?
thanks

Hi Masskat

Feel free to email me any of your questions. You can contact me at: [email protected] and I'll try and answer any questions you have.

Thanks
Gerry

yes Gerry what dabigdog said..my question is for a lot of eyes not just mine so if you could respond on here that would be great
thanks

I'm not 100% sure on the support questions so don't quote me. But I'm pretty sure our live support is currently not active, and don't think has been for a while. But as I said before, if you need anything answered related to support you can email me and if I can't answer it I'll get it to someone who can.

or you can post here and when I see it I'll answer as best I can.

as a business,  HOW can you advertise having a service that you DO NOT have........????  how is this justified and how is anyone supposed to feel better about your casino when this is the same antics that caused many of us to leave before??

I can't speak for anyone else but I would never deposit on a casino that does not have active 24/7 live chat..but hey that's just me

Gerry, I sent you an email as I have been waiting for 6 weeks for payment.  Am hoping you can help!

I used to be a depositor with you all, but stopped when your rep was very rude and condescending when I asked if any free chips were available.  I had made like 5 deposits that week, and she refused to even speak with a manager to see what she could do for me....  So I stopped playing with you all.

hello

i have an account @ lock  casino .. i have made many depsoits in my account ., there r times my deposit didnt recieve a bonus i try to get help but it would take so long to even get a reply  or sometimes dont even get a response .  So fraustrating .. at the moment i have two issues with my depsoit bonus and its been overr 1 week still no reply from casino support or resloved .. this is not the first time .. can u please speed up the process ..

user id    cnc999

thank u

Unfortunately these guys dropped the ball some time ago. And their Rep hasnt been active for quite some time now.

They are currently on our "not recommended list" .

that Really Sucks ... by any chance  u can advise me on how to contact them ? because their support or live chat Sucks .. seem not be be getting no where with them ... its just not right ...

hello,, i deposit at Lock well at least i did anyways ..I signed up for the rake back and it never worked and then the software at first was messed up i couldnt play poker and casino without haveing to get a hold of support and the every time i asked for a free chip wich was like twice i was told i would have it the next day and it never came oh well...suprize me ..login name is NickNotwell

Casino closed July 2015