888casino | Casino On Net | Reef Club Casino | 777 Casino | Slot Crazy Casino | Wink Slots Casino | 888Casino NJ | 888Arabic Casino Complaints and Support Thread

Hello, Wonderful People of Latest Casino Bonuses!!!!

My name is Rachel and I am the rep for:

888Casino
Casino On Net - CLOSED
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777 Casino - added to LCB on November 4, 2015.
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Please feel free to contact me for anything you need. I always appreciate any feedback players have.
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Regards,
Rachel

Hi there Rachel and welcome to LCB.  Glad you are here for us.

blue

Hey Rachel, mailed you twice.
Still waiting for that 20$ with 50x wager limits and no max cashout on casino-on-net.
Thanks.

BUMP

Hi just1million,

I've sent a chaser to Rachel. 

blue

sure, will do

Hello all LatestCasinoBonuses friends!!!!

My name is Gai and I am the rep for
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I want you all to feel free to contact me for anything needed.

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Best,
Gai.

Hello Gai!

Welcome on board.  We are happy to have you hear with us.

Good luck. 

Welcome to the forum. Thanks for being here to assist our members.

Hello my friends,

I have a problem with 888.ro regarding reopening my casino section.

I did ask for a temporal block in date of 10 october 2020.In the date of 20 october 2020 i ask them to reopen my casino section,and since then until today i send them allmost 50 emails and spoke with them allmost every day requesting to give me acces to casino.I onli can play poker and sports bets.

Thei allways tell me to be patient because the team is working at the case.

Its been 70 day and my patience is over.

Can somebody tell me what to do next?

Hello musat.andrei.73,

Could you please private message me your casino username and we're going to contact the Casino Representative. 

Hello, 

I am hoping that someone will be able to assist me. 

I have been a long-time customer of 888 and ever since the change to 888 Ontario occurred, I have experienced several issues that have caused me a great deal of stress, and frustration. Before they transitioned over to the new site for my area, I was a frequent and long-time customer, who never encountered a single issue with your service. However, when they made the shift over, I experienced the following issues that to date, remain unaddressed...

1) I have been unable to withdraw the funds from my account to my bank account

2) My access to their service has been restricted due to what several agents I have spoken to say is a "complete misinterpretation"

Hello matthewdd17, 

Thank you for providing us insight on your recent troubles with 888 Casino. We can escalate your complaint by contacting Casino Representative. However, we first need your Casino Username. Please private message me this information. Thanks. 

matthewdd17

Hello matthewdd17,

Thank you for providing us with your casino username. We've sent an email to the Casino Representative. Keep you posted.

I registered to 888Casino quite a very long time ago. They removed me from their bonus system a couple of years ago. Since then I have been gambling now and then, playing roulette or poker, not getting any of their crappy bonuses.

5 months ago they blocked my account with my money for no reason. First they told me that I was abusing their bonus system. Of course, I couldn't abuse their bonus system as I was removed from one.

Then they told me some bosh about players who transferred me the money. As it is difficult to fund an account in Ukraine now, I used exchange services or help of my friends for funding my account with transfers. None of my friends or players who transferred the money did anything wrong either.

888Casino kept telling me about investigation that never finished so I contacted eCOGRA and then GBGA. Both told me they do not operate, although their seals are available on 888Casino and 888Poker websites.

So there is either an illegal collusion between 888 and eCOGRA & GBGA, or 888 are frauds. I never did anything wrong and my account and my money got blocked with not much that can be done about it.

I would appreciate any help in getting my money back and also advise to avoid 888 for all players.

Hello eternalidol,

Could you please send us your Casino Username via private message so we can get in touch with Casino Rep regarding this issue?

Thank you in advance.

Hello Berks, I sent it to you via private message.

Hello eternalidol,

Thank you for sharing your account details to us. We will ping Casino Rep in order to help you with this issue.

Keep an eye on this thread.

Hello eternalidol,

We still haven't received an update regarding this matter. We will ping them once again in hopes that we can get a proper clarification.Once we hear back we will let you know.

Keep you posted.

888 Ontario poker operation department withheld my funds since 15th Aug,2023. Today it’s 9th September.
 

I’ve requested two withdrawal request on 15th august and 21st august none had been successfully withdrawn  in a total of $400. They randomly request to ask me to send documents without providing reason.

I abide to rules and follow instruction to have First 4 digits and last 4 digits of debit card to be shown. They deny it without reasons, second time they ask first 6 and last 4 digit to be shown. I abide the instruction  and cover cvv. It is denied.
 

Now it’s the 3rd time, I don’t understand why is the process took place initially, they’ve never responded my email as I’ve asked to explain why verification process took place.

I believe they just deny it without any reasons and abuse the system. I believe the employees deny my verification on purpose and Ive followed instructions each time.
 

It'll be my third time to verify my identity with the instructions listed on the screenshot and I'm sure it'll be deny again even though I follow all their instructions. So I kinda gave up and report the incidents in here.

I think the employees should be fire because they've integrity issue and abuse the system at ease without communication and provide reasons when asked. 

Hello luckinsearch2,

Sorry to hear that you are having such an issue with this brand. Could you please send us your Casino Username via private message so we can reach out to them and inquire about your concerns?

Thank you in advance.

Hello luckinsearch2,

We are still waiting for your account details. Please send us  via private message to be able to help you.

Thank you.

Hello luckinsearch2,

We will be closing this complaint due to inactivity of submitter.

Hello eternalidol,

We are still waiting for their clarification regarding this case. We will ping them once again in hopes that we can get a response.

Keep you posted.

Thank you for your understanding and patience.

Hello eternalidol,

Casino Rep got back to us and said that the main person who is managing all the complaints is sick so they can not provide us with the updates. Their advice regarding this case is to try to contact Customer Support in hopes that the agents will help you with this matter. 

Please inform us if you get any clarification.

Thank you.

I used to play at 888 casino a long time ago.
Unfortunately, too much... Very promising, nice graphic design.
It enchants people... Then one day I realized that you can't win. I just never won anything.
Fortunately, I always only play with the amount of money I set the limit... but for some reason you can't win in this casino :(

Hello nandorka1977,

Thank you for sharing your expressions and experience about this brand, but sorry to hear that you can not win. Hope that you will find a place where you will be more satisfied with the chance of winning.

Wish you luck in further entertainment.