Fastpay Casino, InstantPay Casino, Casino4u, Cobber Casino Support and Complaints Thread

Hi indiana,

We are still waiting for your account username. PM us so that we can react and help you.

Hi indiana,

We need your account details to be able to help you. Please PM me.

 Hi indiana,

We will consider this case as CLOSED due to submitter's inactivity.

well looks like i having a bad time with casinos.today  i made two deposits on fastpay casino.. i was verified and a depositor.. now they tell me i need to verify all again to cashout... coz a new payment method i use... i deposited confident coz im a user there 3 years ago i deposited and cashout once..the should told me via email or chat that if i deposited again i should verify all again..? why the took my deposits?why they first avoid deposits for a new apymenth method. im really piss off.if there is a rep i wanna talk to him.

Hello indiana,

Can you please send us your Casino username via private message, so we can get in touch with Casino Representative.

yes sure i sent to marija all chat.but i will sent it to you thanks.

Hi indiana,

We received your credentials. We will try to get in touch with Casino Representative in order to resolve this issue. Once when we get the update we will get back to you. Please keep an eye on this thread for any further information.

Thanks i will.

Hi indiana,

We have sent an email on updated email address of the Casino, because the previous one was not valid. We will get back to you when we get a response.

Hi, as I see you have verified Neteller account. After that, you have deposited via card, which also needs to be verified. I do not understand the issue, frankly speaking. All new payment methods should be verified before any withdrawal. And this card was used 22th of October 2022. Please upload photo of both sides of the card with hidden cvc code and that's it. 

Hello indiana,

As we got the clarification from the Rep, we will mark this case as Resolved.

first they of all. i went to my account and had to verified all my account again.. that make me ungry.  second,ok verified the card to withdraw and not to deposit?? its ok that? dont the casino must in this case 1 tell the player to upload a screenshot of the card BEFORE deposit?

Hi  indiana,

We completely understand your concerns, but my advice is that you should provide them with all the docs they asked for, so they will not have more excuses to delay your payout. Hope that it will be resolved very soon.