ExtraSpel, Extra Vegas Support and Complaints Thread

Hey,

I'm Shakshi, Affiliate Manager at Bright Affiliates Network. We have two casino brands under our network - ExtraSpel and Extra Vegas.

ExtraSpel Casino has a long history in the I-gaming sector, and its high-quality gambling services have earned it a strong reputation among players. Our well-known online casino first opened its doors in 2011 and is still going strong.It is licensed under UKGC and MGA.We have Norwegian, Finnish, Spanish and English lobbies for the players convenience.We also offer localized payment methods and exclusive no deposit offers.We have many special bonus offers and gifts for our Loyalty Program for all players.

It all started back in 2018, when Extra Vegas Casino was launched.We have been licensed under Curacao. We have French, Spanish, and English lobbies.We offer localized payment options and exclusive no deposit offers.We organize a unique activity known as pokie races.We offer a variety of deposit options such as VISA, MasterCard, prepaid cards and bitcoins.Few of our main geos are Australia,Canada, New Zealand and Switzerland.

Feel free to reach out if you have any queries.Enjoy gambling!

Welcome to the LCB forum, Shakshi! Thank you for being available to assist our members! 

Hi Shakshi! Welcome to LCB forum! 

Hi Shakshi,

Welcome to our forum!  

Welcome to the best forum, BrightAffiliates. Thanks for signing up. 

Welcome to LCB Shakshi 

Welcome to the LCB forum, Shakshi! 

Glad to be a part 

Thanks Bixy 

Welcome Shakshi, nice to have you here 

Thank you for such a warm welcome! 

Welcome, Shakshi! 

Welcome to our community, Shakshi 

Welcome to our LCB community, Shakshi! Looking forward to our future endeavours together. 

Welcome to the LCB forum. 

Welcome Shakshi

hello

could you ask casino extra vegas to answer my emails please? is there anyone alive working at this casino?

" VID300 " is my username

thanks

Hello silva200,

Thank you for providing your username, we'll contact the casino on your behalf. Please keep an eye on this thread for any updates.

Hello Silva200,

We hope this message finds you well!

Kindly note that we have located your emails and have replied to your queries. Please let us know if you require any additional help or information, we are available 24/7.

Kind regards,

Bright Affiliates

hello

why am i not able to withdraw $85 with litecoin if the minimum allowed is $30?
I'm getting more and more confused..

you can help me??

thank you

hello

I managed to use bitcoin to withdraw..it seems that withdrawals with litecoin face problems..anyway my problem was solved..

Thank you for your help

Hello silva200,

We're glad to hear that your issue is resolved. Thank you for updating us 

Grosse ArnaqueCasino extraVegas!

J’avais réussi à pouvoir retirer 100euros avec le bonus de Bienvenu. 

envoyé Le Documents vérifier le Compte.

AUCUNE RÉPONSE

ET ILS ONT SUPPRIMÉ MON COMPTE 

PRÉUVES A L APPUI

Hello Rachel1959,

Please be advised that on the forum we use only the English language.

Translate: 

"I had managed to be able to withdraw 100 euros with the Welcome bonus.

sent The Documents to verify the Account.

NO ANSWER

AND THEY DELETED MY ACCOUNT

SUPPORTING EVIDENCE"

We don't have this Casino on our list, but we will try to reach out to them to help you.

Can you send us your Casino Username via private message so we can contact Casino Representative regarding your issue?

Nadegedau

Hello Rachel1959,

Thanks for sharing your credentials. We will notify Casino Rep about your withdrawal in order to help you. Please keep us posted.

Hello, We hope this message finds you well! Kindly note that the account is in breach of our Terms and Conditions item 2.1.12. Each User is allowed to open only one User Account. Use of more than one Account per physical User is known as “multi-accounting”, which is strictly prohibited. Upon discovery of a User with multiple Accounts, all affiliated accounts associated with the User will be immediately cancelled alongside any transactions on the multiple Accounts. In the event that Extra Vegas has reasonable grounds to suspect that the registration of said multiple Accounts has been undertaken with the intent of defrauding or cheating, Extra Vegas may block regular or tournament play and/or prize distribution.